Samsung LC24F390FHNXZA 24-inch Curved LED Gaming Monitor (Super Slim Design), 60Hz Refresh Rate w/AMD FreeSync Game Mode

This monitor looks great, which I love. However, I wish I listened to the other reviews that said you cant wake the monitor up after it goes to sleep. It was intermittent at first and now it happens every time. Takes a lot of effort to get it on again, including having to reboot the computer. Samsung claims that if I send it back, they will repair it and return the monitor within 7-14 days. I dont have a lot of faith. Stay away from this monitor and buy something that wakes up. Only have had it less than 6 months.

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I am have been a Samsung consumer my whole life, I own their refrigerator with monitor, TV, Washer, etc. That being said, this will be the first time I have provided a poor review and especially in a company I value and respect, reason being I am a strong believer in an honest effort to "right a wrong". In this particular case, I purchased the monitor around Feb 18th, give or take a week for delivery. It was my first Monitor I purchased New, which I know makes me sound like dork, but I was excited, especially for a curved monitor. That being said, the monitored arrived, sharp looking monitor, light, awesome, except for the fact that the stand stem cannot be removed from the back of the monitor. It is VESA compatible, but pending how the monitors back will be facing (to a wall or away from away) could deter you from this monitor. It did not bother me, as noted still believe in Samsung products, but not in this case. After connecting my monitors I was in work station heaven, when a couple months into owning it, I noticed a black spec in the middle of my monitor. I should note, I do not game, this monitor is for work, which I work on a computer for 8-12 hours 5-6 days a week, as a pharmaceutical clinical oversight manager,. If the issue was off center, I may not have noticed it, but in the middle of my monitor, where I work on excel spreadsheets all day long, mistaking a black spec as a decimal point could be a costly mistake. Escalated the issue to Samsung, who has always demonstrated superior customer service, attempted to help me the first time, only to then slam the door on my face and tell me that the monitor is covered by warranty for 3 years, however when a pixel dies , it requires 5 pixels to below before it can repair the issue and if I decided to submit the monitor it would only be returned to me as is because it does not meet the required dead pixels. Completely . useless and unacceptable, what Samsung customer service demonstrated to me that day is they do not believe nor stand behind the quality of their work, in turn, allowing one of millions of loyal consumers to live with their faulty product and begin to search elsewhere for another competing electronic company who continues to treat their customers with the respect and hospitality. All in all, I pray my situation was a fluke, but look out for burned out Pixels. Where Samsung fell short, Amazon once again demonstrated superior customer service and helped me address the issue. Thank you Amazon.

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After about 6 months of use, this monitor, purchased brand new, will not power on. Im not happy and am not even sure if theres any recourse.

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0:00 0:00 This video is not intended for all audiences. What date were you born? January February March April May June July August September October November December 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955 1954 1953 1952 1951 1950 1949 1948 1947 1946 1945 1944 1943 1942 1941 1940 1939 1938 1937 1936 1935 1934 1933 1932 1931 1930 1929 1928 1927 1926 1925 1924 1923 1922 1921 1920 1919 1918 1917 1916 1915 1914 1913 1912 1911 1910 1909 1908 1907 1906 1905 1904 1903 1902 1901 1900 Submit Adobe Flash Player is required to watch this video. Install Flash Player PROs: Curved screen, decent quality. CONs: BSOD, flickering issue, Samsung support process, only "decent" quality. I bought two of these at the same time. One of them works as advertised, but one had a flickering issue around the edges of shapes that contrast. Very hard on the eyes. FWIW, the issue only happened when plugged into HDMI; VGA was OK but thats not a valid configuration for my setup. After a bunch of chat and phone support time wasting, they gave me a return auth and I sent the monitor back to Samsung for repair. Received it back 2 weeks later. The repair notes said they fixed the issue "NO COLOR", which wasnt an issue but OK. Samsung chat subsequently told me they "replaced the main PCB Board". Upon receiving it, I eagerly set it up to try it out. Instantly, my computer blue screens when I plug in the monitor. Well, thats one way to fix it. Happens every time. Now Samsung wants me to ship the monitor back again. Not sure if Ill bother - this thing is a big time waster. Notes: When I took the bad monitor down to send it back to Samsung, I replaced it with an older Acer flatscreen I have (similar specs). So its been a month-long literally side-by-side comparison with the "good" CF390. For the record, the Acers video quality is actually much better than the Samsungs. Color, clarity, refresh are all easier on the eyes - its a very noticeable difference. The Acer is flat and glossy (which I hate) but its actual screen quality is notably higher than the Samsung. Maybe a some quality is sacrificed with the curved screen... Bottom line: if it worked as advertised, this is a 4-star monitor. Cheap, curved, and OK screen quality. But with only a 50/50 shot at it working, plus the ridiculous Samsung warranty process: a single star is all it merits.

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