HP Pavilion 23xw 23-in IPS LED Backlit Monitor

After reading all the great reviews I was very excited to order this monitor, not to mention the such a low price for a brand new 25 inch IPS monitor! I went to best buy beforehand to check them out, and wow these HPs have a great screen. The blacks were black, and the colors really popped! Sadly, mine did not. I took it out of the box today when I received it and immediately hooked up my ps4 (still waiting on a power supply for my pc) and played some call of duty. The picture looked washed out and dull compared to my 5 year old lg HDTV so I figured it must be some weird setting on the monitor. Nope, no matter what settings I changed it was still dull and washed out. compared it to my Dell laptop with an IPS display and the difference was even more obvious. I guess I got just a bad panel. Ive read about the "IPS lottery" in which its just random when you get a bad panel, but I specifically went with a name brand for the supposedly better quality control. Oh well.

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The monitor worked just fine with my older Mac late 2013 since I switched to MacBook Pro 15-inch 2018 macOS Mojave installed the resolution quality is very poor (in system preferences under scaled only 3 options appear 1600 x 900, 1080p, 720p and all of them produce a very bad quality image. I googled many articles and have not found a solution. My Dell monitor at work works fine surprisingly. Maybe 27xw HP not compatible with the latest mac book pro 2018/Mojave OS

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The monitor looks and works amazing, but there was a tiny piece of cardboard stuck to the screen when mine arrived. When I attempted to remove it gently, the screen was scratched where it had been. I will be returning, hopefully, and ordering a new one, because it really is beautiful! Update: I have received my replacement monitor, and will be returning the scratched one shortly, but this one has its own flaws. Because its so large, its difficult to go through the entire repackaging process, so I think Im just going to call it good, but I am disappointed that I cant get a perfect product for my money. There seems to be something going wrong in the packaging or production process for these monitors. The replacement monitor (same product) had a smudge on the screen which I was able to remove with a microfiber cloth, but it also has some black marks on the bottom silver bezel and the white surround. I dont think Im being too particular in saying that if you buy something brand new, it should arrive in brand-new condition. The clear wrapping that covered the bottom stand part was also dirty, like itd been through some rough handling. Luckily, it didnt affect the part underneath the wrapping as far as I can tell. So far, the monitor works perfectly, and it would be amazing if not for the problems.

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I have a MacBook Pro and the new display wouldnt work. I first called HP support and was told in a few minutes that the monitor was working fine, and suggested I call Apple support. I had just bought a new Apple adapter (HDMI, USB, USB-C to USB-C) and the lady at Apple support sent me a new $50 Belkin adapter (HDMI to USB-C) for free and, lo and behold, it worked! I bought a second monitor to use at our summer house, along with a Belkin adapter, and it works fine.

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