City: US, New York
This monitor was GREAT, at first. I have owned this monitor for about 10 months at this point, and I originally purchased 3 of them... In the last week, I have had pixels constantly going dead on me, on ALL of the monitors. I believe I am still within my warranty, and will try and get a swap. I will update my review as things progress.
After reading the reviews and seeing the product in person I was excited to get this monitor. When i received I was very disappointed as it is very washed out and bright and the settings do nothing to fix it. The bottom of the monitor seems much worse than the top and the color and brightness is uneven. A good example of the issue is the windows task bar at the bottom of the screen should be black, solid black, it is black on my laptop, black on my samsung monitor, on this monitor it is bright grey at best. Read the recent reviews, there appear to be 2 different manufactures making this monitor. I found another reviewer who had the exact information. If you get a box with a black handle and the installation guide is for vs228/vs238/vs247 you have the bad model. Amazon was great and I returned the monitor and they sent me a new one in 2 days! Second monitor- same box with the black handle. Believe it or not this monitor is worse than the first one. I guess I am unlucky as both monitors i received are the black handle boxes and not the white handles. At this point amazon has only given me the option to return for a refund, which i am doing. I am disappointed as the price and rebate were awesome, a friend bought one several months ago and theres is really nice, but these are terrible.
Update, ALL THREE DISPLAYS HAVE NOW FAILED within a couple weeks of one another, Downgrading this from 3 star to 1 star. Bought 3 of these displays about 3 years ago. 2 of the 3 displays right after or near the end of warranty coverage began to fail. One was able to be repaired via RMA process, the other cannot be because it expired slightly (1 week) outside the warranty. I wouldnt suggest buying these displays to friends and family despite the high rating and decent reviews.
I purchased this monitor in Feb 2016, its now June 2017 (1 year 4 months). I must have ended up with a slightly different monitor than the other satisfied people who have purchased this ASUS monitor, because the monitor I received is terrible and it hurts my eyes. I tried to tough it out and only use it for a few hours or so every couple of days, typically wearing sunglasses because its tough to look at this thing without eye protection, but I cant handle this monitor anymore. I have experienced more eye fatigue on this monitor than any other monitor or screen Ive ever dealt with. I cant go more than 2 hours looking at this screen before my eyes hurt so bad that I have to stop using the computer. After a year and a half of this, Im chucking this thing. I wish I had returned this monitor early on. Im not sure if I can return it at this point :( NOTE: A buyer who posted a really helpful review "Awesome but beware" sometime before Feb 2016 described that when buying this item, the buyer will receive their monitor from one of two manufacturers; one manufacturer makes the good one, the other makes the crappy one. I definitely got one of the crappy ones.
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