Steven Ramirez
Although the image is pretty nice and crisp, this monitor had dead pixel lines after about two months of use. I could no longer return it through Amazon so I resorted to contacting Asus. Asus had me send in the monitor and get it repaired. The entire process took about 15 days. The only issue here is that when I got the monitor back, the screen was not working at all. No display output at all. So I got the monitor in an unusable condition directly from Asus. This is unacceptable. I called them immediately and they are not being very cooperative. I was told I would get an "advanced replacement" but that it would take 24 hours to process. I got a call back two days later saying they did not have any stock for the advanced replacement and they wouldnt be able to order more for the advanced replacement (which is not reasonable since this monitor is still in production). They resulted to doing a manual check which apparently takes 3 whole days and claimed they didnt have any until I mentioned never using any Asus product again or referring customers to them. Then suddenly they had advanced replacements available. Very sketchy company. Lets see what happens when I receive the product. I will update this review. I would still stay away from Asus, the deal may seem good but its not worth the trouble. There are much more reputable brands out there that are very willing to provide great customer service. Again I will update this review after this mess is over. Update 9/13/18 I received my advanced replacement today and the monitor seems to be in fine condition. Still a little annoyed by the entire process which took a little over one month to get a working monitor. Many times having to call and ask why it was taking so long. There was always an excuse. But anyway, I have a working monitor now finally. Let’s hope it stays that way....