ASUS MB169B+ 15.6" Full HD 1920x1080 IPS USB Portable Monitor

The Asus MB 169N+ was pretty good for the first 10 months. It was quite light and thin and suited my needs of a portable monitor reasonably well. It had issues every once and awhile where I would have to unplug and plug the monitor in again to get stuff to display to it. On the first 10 months Id rate it a 4. However, at that point it quit working. I could tell it was getting power as the power light was on. I thought maybe it was a driver issue and reinstalled the driver on a couple different machines with no luck. Finally I sent sent the monitor back to Asus for warranty repair given it has a three year warranty. They indicated the screen had scratches and sent a few photos which didnt really show much in the way of scratches to me. I thought maybe the screen was scratched during shipping as it didnt have scratches when I sent it. In any case, what the photos showed looked to be trivial at best so I said leave the screen as is and just fix that it doesnt display. Their response was they would only fix it as a whole, to the tune of around $175. For that much I could pretty much by a new one. After a few email exchanges they sent the product back without being repaired. At which point I found it didnt even have any scratches on the screen. This was my first and last purchase of any Asus product. No matter how good your product is, if you dont stand behind it then Im not going to buy it. Having a three year warranty and then making up excuses not to honor it seems borderline fraudulent.

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Works as a basic extended monitor, but the premium features are not yet supported until a future update is released. ie. The brightness could not be adjusted. Contacted ASUS tech support on CHAT but the support rep was non-responsive for most of the session. The rep could not direct me too the updates page which was not with the product information I then contacted Amazon support who helped me confirm the ASUS software was not current with the product release. The Amazon rep was able to find the update page and ASUS actually announced that their monitor was not fully supported. This product was released too early. Amazon agreed and offered a 1-day shipping on a differen vendor replacement. Amazons technical support was far superior compared to ASUS. Actually there was no comparison. ASUS is usually very good, but today... A premium priced product that does not fully work, poorly supported and not ready for prime time. KUDOS to Amazon ASUS is a disappointment.

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I purchased this monitor August 2016 because I travel consistently and needed a second monitor for work. The quality of the monitor is mediocre, the cover is fine, and the picture is fuzzy and somewhat dim, but I expected that from a "portable monitor". I had it less than a month when the panel fell forward onto the desk on its face once and stopped working. It didnt fall onto the floor, or from any height, it just pitched forward from the cover / stand (which, given the stand is fairly weak is likely a COMMON occurrence). I reckon the force of the fall to be about the same as closing a notebook screen hard. When I picked up the panel to reset it on the stand, the product stopped working completely. A few quick flashes then BLACK screen. I registered an RMA with ASUS (a ridiculously difficult and painful process). They just sent me back an email stating that the product is not covered under warranty AND the repair is the same as it would cost to buy a new one. WHAT A JOKE! A broken "portable monitor" from one average table faceplant? Buyer BEWARE! This monitor is EXTREMELY FRAGILE for a "portable monitor". If you intend to move this *in any way* I would seriously reconsider or refrain as any normal bumps that happen may break the panel, rendering it useless. This isnt my first ASUS product, but I will say it will likely be my LAST.

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Purchased one monitor, and it almost immediately had trouble with the cable connection. I sent in a return, and Amazon gladly replaced. The replacement lasted about 6 months before it quit working. Unfortunately, the return window had expired and now Im out my money. Two units failed out of two orders... very poor quality.

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I am very upset with this purchase and with the support received from ASUS. I am a road warrior and I take the monitor with me everywhere. It comes with a Ballistic Nylon case and it is a good case. IT protects it well. I have never dropped the monitor but suddenly in less than a year its not working. The screen is all jacked up. We tried different cables to connect as my whole team uses these monitors (there essential as we have small 14" laptops due to the weight factor). Did not work. Contacted ASUS support and was told that it would be covered under warranty unless the monitor had physical damage. They stressed this over and over. I said fine, no issues, its never been dropped and I want it to work. It was almost like they were saying, dude your not They gave me an RMA number to ship it back. Service does not include free shipping. I went to The UPS Store and had the box in a rather large bag but the monitor was in the case and wrapped up in bubble wrap to protect it from shipping damage. It costs $34.27 to ship a USB monitor. So to ship 1.76 lbs is $34.27! I get a response this morning, here is some photos and its been damaged. Therefore since its been damaged your repair bill is $180. I disputed the bill and told them there was no damage and the pictures they sent show no damage. I also said who the hell in the right mind would pay $34.27 to ship a monitor for repair and then pay $180 on top of that. So a used monitor for $214.27 vs ordering a BRAND NEW one from Amazon for $141.43? I have absolutely no plans to every by anything ASUS again.

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Very frustrated. Im on my second (broke the first one, my fault but a reminder that they are fragile). Ive had a second one for about a month. I plug it in. The computer sees the monitor. There is a glow telling me it is getting power, but just a black screen. Ive tried on a windows laptop, Surface Pro and my MacBook Air, all of which previously worked. In fact, I used it on my MacBook just yesterday.

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