Michael B.
Update #1: Gigabyte accepted my RMA request. However, they do not cover the cost of shipping to them, only the shipping back to you. The total cost with UPS to send the monitor to them was $104. This is bad customer service. I now have over $700 invested into the monitor. Also, because they do not provide a prepaid shipping label, they do not have a way of tracking that Ive returned the item or when they will receive it. You must return the item with 30 days of starting the RMA process. If they do not receive it they will cancel the request. Say something happens during shipping and the monitor does not make it to Gigabyte, It could potentially become an even more serious issue. Original Review: The monitor is very good for gaming, maybe a little pricey, and the osd sidekick software is a nice feature. However, I occasionally has issues with the screen going black and eventually the monitor simply wouldnt power on anymore. Kind of disappointing since the monitor was less than two months old. The amazon return window has already expired so I have started the RMA process with gigabyte. I will keep the review up to date as I go through the process.