Amazon Customer
My older Acer monitor died suddenly, so I ordered this as a replacement, having been happy with the brand for years. What a mistake. It arrived a day late and in a much-too-large box with absolutely no padding. But those were the least of the problems. I hooked it up via an HDMI cable and the color was terribly washed out. It physically hurt to look at the screen for very long. Now, I know this happens with some monitors via HDMI connections. So I spent hours tweaking things to improve it -- the monitors settings, Intel settings, Nvidia settings after forcing it to use that card, and switching to full RGB (because systems can mistake it for a TV and use limited RGB). It got better. But it was still a very far cry from my laptops display, worse than my old Acer by a longshot, and you would never see actual black on the screen. There was a perpetual haze, no matter how the brightness, contrast, and gamma were set. I dont expect anything close to perfection for the price, but something this bad shouldnt have even made it to public release. If you only work in word processing and spreadsheets and email, you might be OK with that. But I write and do web development, so I need something that doesnt blind me and that can display colors properly. This just didnt cut it. If youre thinking it was solely because of the HDMI hookup, turns out that wasnt it either. A) I was able to hook up another monitor (Viewsonic) via HDMI to the same laptop and got a perfect picture. B) I hooked this monitor up to a separate desktop computer via VGA connector, and it saw barely any improvement. It was still quite washed out, and couldnt display anything resembling actual black. Ill be returning this one and a family members already processing the order for a replacement from a different manufacturer. Its disappointing that the quality was so lacking when Ive been a loyal Acer user for years. But I guess that happens sometimes. I hope this is something they fixed in other models, but Im beyond my patience to test more from them after this experience when this was something I need here and working well before now, and now I have to play the waiting game all over again and cross my fingers the next one can get the job done.