Acer Gaming Monitor 27” KG271 Cbmidpx 1920 x 1080 144Hz Refresh Rate AMD FREESYNC Technology (Display Port, HDMI & DVI Ports)

I lowered my rating from 5 starts to 1 star. The monitor is good. Moving from 60Hz to 144Hz is actually an amazing experience. However, this monitor appears to have a known defect. In the middle of the screen there are times when a random vertical tear will appear. The tear is approximately 6 pixels wide. To accurately describe it, it seems as if someone removed a vertical strip 6 pixels wide from the middle of the screen and relocated it to the far right. It is extremely noticeable, and the only way for me to fix it is to repeatedly power off and power back on the monitor. Many others have reported the issue, and so far the only permanent solution I read was to return the monitor to Acer for them to patch it. Hopefully they sort out this issue in future revisions... but all for now, I wouldnt recommend it.

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This monitor was a good deal and for the first 6 months it worked flawlessly, then it would not turn off after it was just turned on, so I unplugged it to turn off then it would not turn back on no matter what I did. So lucky me I purchased the "Square Trade" insurance, you would think that I got lucky, it was only $5 or so. I then filed a claim on the Square Trade website and was truthful when submitting it, then at the end after submitting the claim, the claim was then closed stating I needed to get with the manufacture because it was under a year. So much for great service. To make a long story short, Acer wanted me to pay to send it in for repair, at my cost, and was not satisfied that I had the original box to ship it in, they said that was not good enough, it had to be wrapped in at least 5" of bubble wrap. So if the original box was good enough to ship it to me when purchased why is it not good enough to send to them? Square Trade stated they would pay for the shipping to Acer but I needed to get an estimate, really! In conclusion, I would not buy this monitor or any high dollar electronics from Amazon and get the insurance. If it was purchased at Best Buy or Walmart I would have been home in a hour or so with a new monitor and never went thru this process. It is not worth all the time I spent on hold and chats (4 Hours) and still have to go get estimate, then chat again, then ship. It is just NOT worth it!

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After 3 months its already producing stuck pixels. Fantastic colors and looks amazing, but because there is not "more than 4 dead pixels" in the middle of my display they refused to take it for repair. Its a friggin red pixel! So much for customer support, they barely even spoke English. Not satisfied at all. Update 7/16/18: So, after not having a monitor for an entire month (after sending my monitor back for repairs for the problems listed above), I finally got the monitor back. Outside packaging looked fine, and everything should have worked as intended. NOPE! The panel was dropped before shipping and they sent me my monitor back in even worse condition. After a long talk with Acer customer support, they told me that their American offices would contact me. Luckily, they did. I would raise the rating, however there has been such a massive disconnect between me and Acer that I have no idea what is going on, and not to mention it didnt seem like they were doing anything until I contacted them to figure out what was even happening! Its almost been 2 months! Would I recommend this product? When it works, it works, and gets the job done splendidly. However trying to put up with customer support (or lack thereof) and all of the hassle that Ive gone through, I dont think Ill ever go Acer again.

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This Monitor worked ok for about a few weeks then I got one dead pixel ok its just one pixel. One dead pixel became a whole strip in the bottom not to mention the worst back light bleed for a TN panel I have ever had. After that the display port stopped responding. I did an RMA with ACER and going on over 2 weeks now they are still "repairing" the monitor and dont have the parts for it. Contacting Acer support is also very frustrating. I get auto responses from them saying sorry its taking this long but we dont have the part and dont know when it will be in. So after paying well over what the current price was for this monitor and then spending another $60 to ship it to them. I am still waiting on my monitor to be returned to me. ACER IF YOU ARE READING THIS. If you dont have the part then they should just offer me an upgrade hell i would even pay the difference just to have a functioning monitor. Save your self the headache and stay away from this brand.

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After reading through the reviews here and doing a lot of research, I decided I was willing to take a chance on this monitor. I was willing to risk getting one that had issues like some of the other reviews mentioned. However, what I didnt expect was the bait and switch from Amazon themselves. I purchased this monitor new. "Sold and Shipped by Amazon," so I knew it wasnt coming from a third party. When it arrived, the branded Acer tape was already cut with generic tape over top of it. When I opened the box, the styrofoam was broken. When I pulled the parts out, the stand was dirty and smudged. The cables were smashed together in a random space in the sytrofoam. The manual wasnt even in the box. I wasnt very confident that the monitor was any good by this point. After putting it all together anyway, I found that this monitor did in fact have a problem that caused the entire right half of the screen to be covered in red lines, even without any display cable plugged in. Playing with the settings did nothing to help. So I returned the monitor, since it was defective. But the real surprise here for me was that Amazon is apparently accepting used/returned monitors and reselling them as "new" even though they KNOW that the units are defective. Whatever you do, do not buy this monitor from Amazon. Besides the issue that I returned it for, the monitor was great and definitely worth buying. If you want to risk getting a defective unit, at least do it through someone else who wont try to bait and switch you, like Amazon does.

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