ASUS ROG Strix Hero II Gaming Laptop, 15.6” 144Hz IPS Type Full HD, NVIDIA GeForce RTX 2060, Intel Core i7-8750H, 16GB DDR4, 512GB PCIe Nvme SSD, RGB KB, Windows 10, GL504GV-DS74

Comment

June 17, 2019: ASUS support tells me that I must send the machine for additional test/repairs. UNACCEPTABLE. The tech I worked with over a month ago told me that if the problem returned my machine would be replaced. I will not send this back in. The only acceptable resolution is replacement. Ive lost literally months while this machine went back and forth to the ASUS repair facility and Im still stuck with brick. I will never buy another ASUS computer. This is literally the worst computer purchase Ive ever made and Ive been using these things since the late 1980s. June 13, 2019: THIS COMPUTER LITERALLY CAME BACK FROM THE REPAIR FACILITY FOR THE SECOND TIME LESS THAN A WEEK AGO and the issues have returned AGAIN. Ill never buy another ASUS product. This is garbage, the brand is garbage and I just want my machine replaced or money returned. This is absurd. If I could give this machine a negative rating I would... Ive brought my rating down to one star. You can see my original review after my update. Update: The problem with the fans grew worse. I tried updating all the drivers and this failed to fix the problem. I contacted support and spent about thirty minutes walking through the issue with them. They issued and RMA and I sent the computer out for a warranty repair. My computer was out for about three weeks and when it was returned to me, the problem was alleviated, but only for about a week, at which time the fans gradually spun up more and more frequently and for longer and longer periods of time. Right now, the fans have literally been running, and they are VERY LOUD for the past two hours. Ill close the laptop and the fans will spin down, but within half an hour, they spin up again. The computer actually woke me up last night when the fans kicked in (with the laptop closed). I spoke to support again, and this time the agent told me the behavior was normal. Okay, right. In addition, this computers track pad is the worst Ive ever had. Its almost unusable. I regret purchasing this machine. It is absolutely the worst computer purchase Ive ever made. Original I bought this computer primarily for a mobile DAW. In general, it supports everything I do in terms of audio recording and editing. However, theres a couple caveats I feel I must share with others. 1. The fans are running for no apparent reason. They are tremendously loud and in fact theyve been running since I turned on the computer 5 minutes ago. Ive disabled all but the essential startup items and currently I am running only Chrome. No other applications are running. The computer isnt even warm. Its really annoying. I was one version behind on the BIOS, so I flashed it with the latest. No change. 2. The track pad isnt great. Sometimes its weirdly sensitive and mistakes a scroll for a click. Other times scrolling is difficult (it will scroll smoothly and suddenly stumbles requiring that I move the cursor to the side and try again. If that doesnt work I just go to the scroll bar and go from there. So while the computer is suited to my needs, its drawbacks are very frustrating. Im considering sending it back.

Show more

Comment

The pros: 1. Beautiful screen 2. Solid build 3. Easy to upgrade (ram or storage) 4. The speaker sounds great 5. Easy to monitoring the basic information by software and control the fans and colour of the keyboard (Armoury Crate) The cons 1. Touch pad not big enough 2. Fans maybe too loud when overboost mode 3. Blue screen issues (I think it’s just a individual problem but it’s happened when I play game) When I playing game, this laptop provide a beautiful display and good sound quality to me to enjoy. Unfortunately, my laptop seem have something wrong (software or hardware problem), it always blue screen when playing game and I try to fix it (e.g. update the driver or windows) by finding the solution on internet but the situation still happen. Another problem is after I install GeForce Experience, it might have a weird colour dots randomly appear and the laptop might going to freeze or blue screen. I returned this product and it delivered to return center over a weeks but I still waiting for my refund. Unlucky and Disappointed experience I shops on amazon!

Show more

Comment

The good: Initially pleased with product at unboxing. Was pleased with minimal bloatware (except McAffee which comes preloaded and pushy). Device has a cool appearance. Easy to change backlit keyboard colors etc and overall solid construction. Snappy responses for basic apps. The Meh: It is a large, heavy laptop. At the outer edge of what I consider portable. But fine for my purposes which dont require constant movement. Screen quality is very average. The Bad: On the 3rd startup the network adapter failed to appear. Device basically showed that no wifi card was installed. 2 hours of troubleshooting and ASUS support recommended I return it. Also, while it was working I ran some basic diagnostics and performance. While CPU appeared fast, graphics and overall performance did not equal the sum of the parts as I expected. Perhaps if I had it longer I could have tweaked.

Show more

Comment

i bought the rtx2070 512m2 16gb. I would give it 4.7 stars if i could. its a great laptop but its not perfect. If you plan on playing games you really need to buy an extra stick of memory with the 16gb model. Games will run mediocre without it but ur frame rates will increase 90-110% when you add the 2nd channel (depending on the game). Shadow of the tomb raider averaged 50fps with med-high settings with 1 channel, it jumped to over 90 fps with ultra high settings. Resident evil 2 remake went from 60-85 to 105-144 (cus vsync probably) on highest settings. Its great for work. The 144hz panel makes everything look smooth. I got lucky, my panel only has a little light bleed in the corners and can only be seen when the screen goes completely dark. Fans are loud. Use headphones. The speakers are pretty good, u need to turn it up really loud to over power the fans. Panel is not gsync.. but 144hz so doesnt really matter. update: Worked great for about 3 weeks. Then the graphics card decided to disconnect itself from the computer. Couldnt find it in bios. My guess is high temps probably loosened a solder joint. I still like the computer so i ordered a replacement.

Show more

Comment

I tried to like this laptop. The fans are loud like most laptops. Its so loud it disturbs others in the same room. The battery is horrible just like other gaming laptops. This particular laptop kept crashing during gaming at random times. Also, apparently it has a RTX 2070 graphics card but I can only play many of my favorite games like BFV and Anthem with Low-Medium graphics settings and even then its buggy and laggy. Not sure if my laptop was defective or what but I know thats not normal. I have another computer with a 1070 and I play BFV and Anthem on Max settings so go figure. Long story short I returned this laptop very quickly. My laptop was the version with RTX 2070. ***Edit: March 20 2018: I returned the laptop very quickly like I said and unfortunately even though Amazon has had it for 2 weeks I have still not received credit for the return even after reaching out to them 3 times. They assured me several times that the credit will be issued in 24 hours but I have still yet to receive it so I had to make a payment on my credit card because of this! Unacceptable business practices Amazon

Show more

Comment

Purchased this guy to upgrade from an ASUS GL-502VM. The build quality is leaps and bounds higher. Virtually no deck flex and feels super solid. The screen quality is good. I do wish it were a 1440p display and/or it had G-sync support, but at least it runs well at 144Hz. As with other nVidia laptops, if you hook up a G-sync compatible display via DisplayPort, it works. The NVME SSD that it comes with isnt incredibly fast compared to the Samsung 960 EVO that I replaced it with, but its still faster than SATA. Speaking of SATA, it does come with the ability to add your own 2.5" SATA SSD. Comes with a cage for it, and a special fiddly ribbon connector as it doesnt have SATA data or power ports on the motherboard. Not very difficult to install, but it does require a careful touch to not mess up the ribbon connectors latch. More about upgrades. You can upgrade the RAM. At least partially. Opening the back gives you access to the M.2 slot, SATA drive and 1 DIMM slot. Im not sure if it has 8GB soldered to the motherboard, or if theres a 2nd DIMM slot on the other side of the motherboard. The speakers on this thing are fantastic. They produce a lot more bass than I initially thought they would. They fire out the right and left sides around the bottom of the keyboard so they arent easily covered by hands. They can also get quite loud without distorting or vibrating the chassis. It took me a while to figure out the Aura stuff for changing the keyboard lighting (and disabling the light strip on the front which I find kind of obnoxious). The CPU and GPU are both fantastic and keep cool, as well as keeping the keyboard cool so its comfortable to game on for a long time. Keep in mind that unlike the Pascal cards, the mobile variants of these Turing cards are not identical to the desktop cards. They have a bit less SUs and are clocked a bit slower. The trackpad is glass as well as having separate right and left click buttons. It uses Windows Precision drivers as well. It still has some troubles that I cant seem to work out yet (sometimes input is ignored for a second or two), but most people probably wont use it too often. Overall, I love this thing and will probably continue to use it for several years down the road.

Show more

Comment

This laptop works incredibly well and Id give it a much higher rating if it werent for the fact that it constantly freezes. It has had these random freezes for a long time now and I havent been able to find the cause or any pattern to when they will happen. It makes doing any work or gaming on this computer very difficult. Other than this, the computer is actually very well-built with a vibrant monitor, but I cannot give it a higher rating.

Show more

Comment

I honestly thought due to the review and the price this computer would work well. But ive been having more and more issues with it. Ive had it for a little less than a year now and ive had to factory reset it mutple times just so i could open some files. It good at the begining no problems, then everything kina goes to crap. My led keyboard has malfunctioned multiple times and the ROG gaming center is just all over the place. I constantly have to look up how to resolve stupid issues. I give it 2 stars cause it was great at the beginning. Honestly though i would not suggest this laptop to anyone. Hope this helps, wish there was someone to tell me before I spent 1200$.

Show more

Comment

The laptop is good for the price and has a really nice material quality (feels sturdy). Battery is on the rather weak end of the laptop and the display of 120hz kind of goes to waste with newer titles(It is intended twords mobas wich works perfect) as this laptop will not be able to display 120fps in games like Shadows of War. The 128gb ssd feels rather useles(on bigger titles) and would preferred paying 100 usd more for a 500gb ssd instead. Speakers are rather nice but earplugs will most definetly be better and the microphone/webcam of the laptop are nice as they are. Asus global warranty does not cover many countries so if this is a deciding factor you should check Asus international warranty country cover list before purchising it. For the money you pay this is a good budget purchase.

Show more

Comment

I was super happy with this within the first 24hrs of receiving it. I’m a 3d artist and I found this laptop ran my primary programs smoothly without too much of a fuss. And then I went to close the lid at work after a long day at the grind... and I noticed the screen was peeling back from the casing and the glue. Since I want this laptop the most I’m going to give it a second chance with a replacement. Did amazon send me a referb when I ordered new?

Show more