Acer Chromebook Spin 13 CP713-1WN-53NF 2-in-1 Convertible, 8th Gen Intel Core i5-8250U, 13.5" 2K Resolution Touchscreen, 8GB LPDDR3, 128GB eMMC, Backlit Keyboard, Aluminum Chassis

nice looking machine. slow. does not have access to google apps at this time. overall, not a good purchase. really nice paperweight. Update- Feb 15, 2019- taking off a star. TWO weeks after my return window closed the computer is "stuck" in tablet mode. The keyboard and mouse are unresponsive. The display intermittently goes off (just black). I spent an hour on the phone with customer support while a CSR walked through all of the troubleshooting and concluded its a hardware problem (duh). The CSR said Id get shipping paid both ways (since its still under warranty). No label yet. FWIW- additional troubleshooting points toward and overheating problem. It happens after the computer has been in use for 20-30 minutes with heavy CPU use. So, its great computer for anyone who only needs it for 10-15 minutes. Otherwise, buy something else.

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Received this brand new Chromebook, today. First thing out of the box, I realized you have to have gorilla fingers to enjoy pressing the touchpad hard enough to activate the switch. Im not King Kong , I dont need arthritis, and this Chromebook is not for me, so Ill send it back 4/26/2019 - Update - I relinquished MacBook Pro induced desire to have a high quality touchpad, and decided to keep this Chromebook. However, last night, the touchpad stopped working - the pointer is displayed in the middle of the screen when the touchpad is clicked, but is unresponsive to movement. Acer support wanted to create a ticket so that I could send it in, but Ive ready so many horror stories of these computer manufacturers having people send their laptops in for repair. 5/15/2019 - Update - I decided to keep this Chromebook, even though I discovered that merely wiping down the touchpad area with a damp cloth, and then allowing to dry, caused the touchpad to become unusable. This was apparently due to moisture along the edges/cracks of the touchpad. However, within 24 hours it dried out enough to start functioning again. Unfortunately, I now regret not returning this Chromebook. There is something very weird and unnatural about the responsiveness of the touchpad. When performing text editing, I often tap to go to relocate the cursor, but the cursor remains where it was. Other times I tap to relocate the cursor, and quickly begin typing, but the first letter ends up in the place where the cursor was before I tapped it. So, there is a serious time lag in reacting to the tap. There is also a definite time lag when scrolling with two fingers. Youd think this Chromebook would be fast, but it is only when it wants to be. I thought I might get used to having to press so hard on the touchpad to get it to click, but the simple process of clicking and dragging remains annoying as hell, and the touchpad is not clickable at all within the top 25% of the pad. Furthermore, the screen is a high gloss, which causes any background light reflection to create glare that obscures readability of the screen. Now, this Chromebook has displayed a message that offline text editing is disabled, but when I try to enable it with the standard Google extension, I keep getting the same disabled message. All in all, this Chromebook is very uncomfortable to work with, and seems to have some software design problems. I recommend NOT to buy this Chromebook, as there are probably much better ones out there, and for a whole lot less money. The Toshiba that I purchased for $400 a few years ago worked much more elegantly than this, but Toshiba unfortunately stopped manufacturing Chromebooks. At this price point, this ACER Chromebook should performed flawlessly, but doesnt, and the touchpad input is truly a pain to use. But if what you want is fighting to get a Chromebook to do what you want it to, and you like the constant anxiety that goes along with it, then you should buy it.

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This machine is snappy. The display is great. I purchased it because of Crostini which works as it should at this early stage of development. It is way ahead of the Chromebooks I recommend for my school district. The only problem I have is that the display crashes. Large gray vertical stripes appear on the screen, then it turns black. The only way to recover from this is to fold the laptop and reopen it immediately. This happened a lot while using Crostini, so I first blamed this on the fact that the project was in Beta. But now, it also happens while running Chrome or android apps. I am now starting to wonder if this is not a hardware or implementation issue. I have had to return Acer laptops in the past. Is it a one-off issue? Should I exchange the machine? Acer, please help... Update: Chrome OS 72 may have solved this issue. Hasnt happened again. Great laptop. Update after a couple of months of very light use: The crashes are back and they seem to appear when the laptop is is tilted (iow, on ones lap). I thought the issue might be the obstruction of the ventilation intakes or outtakes, but it is not. Some crashes also happen randomly or when the machine is on a flat surface and working a bit harder. It also crashes when watching amazon online movies or during the playback of movies saved on the SD card. Very disappointed. Another update. Used the schoology and adobe connect sites and i must say that here, the situation is worst than ever. The screen crashes after two minutes of online class, which is followed by the sound turning off after several more seconds. Closing and reopening the laptop brings back the picture for 2 minutes, and then it crashes again. I am sending back the machine. If this issue is not solved i will make sure that the loss for Acer i will never recommend the brand again. I will come back and report.

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