2018 Dell Inspiron 15 5000 Flagship Premium 15.6" Full HD Touchscreen Backlit Keyboard Laptop, Intel Core i5-8250U Quad-Core, 12GB DDR4, 1TB HDD, DVD-RW, Bluetooth 4.2, Windows 10, Black

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Received yesterday. Since 6pm we have been installing Windows updates. The machine is installing YET ANOTHER major update this morning. Every time it finishes, we get the message, "youre all set", and then when we check 10-15 minutes later, yet another update is ready. After the overnight updates, the startup was VERY SLOW. Well update the review after a week or two and say how it is working overall. ******************* Laptop Review: The Dell Inspiron 15 5000 looks like a nice laptop. Purchased with the 1080p touchscreen, those items make a nice-looking machine. Display looks GREAT. The touchscreen so far is perfectly sensitive. The touchpad is large, and a little clumsy - there is a little movement under the pad, so every time you touch the pad, it makes a "click", like something has come loose. Finding a machine with the backlit keyboard is definitely worth it. In the evening, or night time, the backlight is great. Wish the light shown through the keys a little better, but it is far better than an unlit keyboard.

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Battery live is way shorter than advertised. Its more like three hours, if that. And it is slow. Screen quality is good. Heavy and cumbersome. I think I got spoiled with a really good chromebook that is light and has eight hour battery life, even after four and a half years. The "mouse plate" is loose and makes noise and speakers are mediocre. I guess if it does the job I bought it for, it will be ok.

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The seller did everything very well (5 out of 5 stars). Amazon was prompt in delivering this computer (5 out of 5 stars). But "Bloatware" loaded by Dell was a pain (1 out of 5 stars) The only problem I had was with Dell, which bogged down that laptop with junk. Hence the 3-star review. I understand the economics of piling unwanted software onto new computers -- all the manufacturers do it. However, the computer (2018 Dell Inspiron 15.6" Full HD IPS Touchscreen Laptop, Intel Quad-Core i5-8250U) I received was slow-w-w-w, and almost totally unresponsive out of the box. After fiddling around with it for about two frustrating days, I gave up and set a product return in motion with Amazon. Then, with my return label and packaging ready to go, I decided on one last "Hail Mary." I did a total re-fresh / re-load of Win 10 provided by Dell. After the fresh install, this computer now seems to be reasonably responsive -- and Im cautiously optimistic. But why was this laptop to be such a mess coming out of the box? I believe it was so stuffed with "bloatware" that it was rendered almost inoperable and unresponsive. So, heed the warnings of the many reviewers whove purchased computers via Amazon, Walmart and other outlets: "Beware the Bloatware." Before you do anything with your new laptop, load a fresh, unfettered, compromised operating system and run a "de-crapifying" software to clear out as much of the unwanted junk as possible.

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So Im not usually one to speak negatively.. or positively. Or really at all about a product I buy. But this is going to be an exception due to the issue noted in the headline. Positive is that it arrived when stated. Negative is that before even trying to start up the laptop there was an issue. I order the black model as seen on the pictures and started in the descriptions but was delivered a silver laptop. Once I attempted to turn on the computer I realized that about a minute into the boot it would crash every time. I tried to check the bios and it would crash. Id move the laptop slightly when on my lap and it would crash. I would do literally nothing after pushing the power button and it would crash. I thought hey let me at least try to put the charger in. Maybe after a more full charge something would change. After inserting the charger I quickly realized the light on the side indicating that it is charging would flicker on and off a couple times before ultimately staying off after each insertion. I left the charger in for an extended period of time thinking maybe its supposed to be like that when the charge is low, but the same issue arrived after allowing Time to charge. I understand that maybe Im just a completely unlucky singular case of this and it never happened before and I hope thats the case. But these glaring quality issues indicate a larger underlying issue of lack of quality control in a shipped product. From now on Im just going to plan on purchasing laptops from a store where I can tangibly inspect a product before paying hundreds of dollars for it.

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My hard drive went down after a month. Called Dell - they said it was not the Hard Drive it was software wanted another $140 - $170.00 for a warrenty on software would not fix it without. I said it was not the software that the computer kept trying to fix itself it said it could not find the hard drive. Dell refused to do anything else. Called Dealer they told me to send it to Dell but dont say it the software just tell them to replace it. Finally called Amazon they said I was past the 30 days (by 1 or 2 days) and could not return it. They did refund me 10% I intend to get more because I ended up taking the computer to the Geek Squad at Best Buy paid them for a $200.00 all inclusive warranty they did say it was the hard drive and are fixing the computer for me. needless to say the next purchases I made where at Best Buy for a few other electronics purchased I needed to make. Dell has lost a costumer and Amazon electronics are not my go to place anymore.

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Out of the box it took two days to update it. Defragmenter in five times already. Also do not let Fox Professionals install anything for you it is a scam pop up. I don’t even know if the laptop is safe to use now.

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Computer is VERY slow from the 1st day i got it. Doing simple tasks takes a long time. Just starting it up takes about 5 minutes. I feel like my computer 15 years ago was faster than this thing. Very disappointed.

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The product itself wasn’t too bad, the screen is nice and everything. It’s a little slow but it runs videos well. The only problem is the battery. It’s like 2 hours if you have more then one program open, which is ridiculous. Not worth 600 bucks.

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My HP laptop of 12 years failed. I wanted an upgrade. The specs of the Dell made it look faster and more efficient than my 12 year old. Guess what! It cost me $600 and is no better than the 12 year old HP laptop! I recommend NOT buying this Dell laptop. There must be better brands for that kind of money.

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Wouldnt boot after charging. Amazon tech support was great - instant reach out to my issue. We decided it needed to be returned and waiting for a refund

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