Microsoft Sculpt Ergonomic Keyboard for Business (5KV-00001 )

What I like about it: It feels good to type on it. Very comfortable, even if it looks a little weird. The separate number pad is nice too, since I rarely use it, but when I do the rest of the keyboard tends to be superfluous. The key action is smooth and quiet; the unit is light, but stays steady under my hands. It also looks cool. What I dont like about it: The communication with the dongle is for the birds. Ive never experienced a wireless device (and Ive had quite a few) that would hesitate and malfunction the way this one does. If I dont type a key for 5 seconds, the dongle apparently shuts off. I wouldnt have a problem with that if it werent for the fact that when it turns back on, it at least remembered the first character you typed; it doesnt though, so I have to constantly backspace to add the first character I typed back into my typing; its a very jarring experience. Additionally, some times when I "wake it up", it goes crazy, and starts auto-repeating characters across my screen. What the heck? Also, Ill be in the middle of typing and the dongle will just... stop. The only way to get it to work again is by unplugging it and plugging it back in. Infuriating. Ive read on the internet how to disable the power-save feature, but that does not seem to solve the problem. Ill be looking for a new keyboard now.

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I loved this product for a few months. Then, unexpectedly, the keys (although they dont actually stick) remain selected and repeat letters indefinitely and I am constantly having to go back and edit my text. For example, if Im am typing "This product sucks," I end up with "Thiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiiii" until I hit backspace and erase it. It makes using the keyboard an absolute hassle. One other note... I bought a warranty on it through Square Trade. I submitted a claim which was immediately rejected because the device is still under manufacturer warranty. Fine, no biggie. Then I realized ****IT IS ALMOST IMPOSSIBLE TO FIND OUT HOW TO SUBMIT A WARRANTY CLAIM WITH MICROSOFT!**** Finally, I got the following number: Call a toll free number: (800) 642 7676 / TDD/TTY 800 892-5234 (800) 642 7676 / TDD/TTY 800 892-5234 From there I was transferred to the "Supplemental Parts Order Center" at a different number: (800) 360-7561. First, I will get an email from the rep I spoke with. Then I will have to send them my receipt for verification. Next, they email me return shipping instructions. I HAVE TO PAY TO RETURN THE PRODUCT. Once they receive my defective keyboard, they will take another 7-10 days shipping to get the replacement to me. Not sure what Im doing for a keyboard in the meantime but I guess its good that they are honoring the replacement. I will reply back with an update as time progresses.

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Honest review of my experience, without any edits to show is problems [I pressed t and pressed . but they didnt register] I bought this either here or at BestBuy. At first I liked the keyboard, but over time it has proved frustrating. PROS: First, the shape and size is nice, but thats really all that there is to like about it in my opinion. CONS: I have two main problems. (1) Theres a alag between the receiver and the keyboard, I assume, so that keys repeat or are drod [dropped - lol that it didnt receive "dropped"]. I have a PC and I can plug the receiver into one of the front USB 3.0 ports, which is closer to the keyboard, and it works a little better. But, if I do that it causes different problems (see below). (2) In Windows 10, when I wake from sleep, theres a repeating key (I presume because theres no way to check). My password field is full of dots that are repeating. If you do a google search for this problem, youll find that many users experience this. Also, after waking from sleep, the Backspace key no longer functions. Additionally, functions like CTRL+D do not work. If I got to a keyboard testing program, the program provides an audible tone indicating that a keyhas been pressed but theres no inpt. ITs bizarre. You can plawiththe drivrs [play with the drivers] or change sb [usb] settings in theeDevice Manager. But nothing changes. Cannot recommend. Its simply a bad product.

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I really liked this keyboard for the first three months that I had it. Its got a lot of great features like negative incline, a lack of number keypad, and sloping/tilted keys. Its really quite nice and very comfortable to type on. However, after having it for only three months, my right spacebar is broken. Nothing remarkable happened to it, just one day I started using it and it was very stiff. I can still use it, but Ive got to use a lot of pressure on the right spacebar to get it to activate. This makes a loud noise and most importantly it hurts my wrists. The keyboard feels well constructed, so I am very surprised to see this happen after only three months.

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I use a Mac dock, from where I have several USB devices. This keyboard gets completely disconnected about 5 times a day. I need to disconnect/reconnect every time. And even worst: sometimes it gets partially disconnected. Just some of the keys I type get into the computer. Ten I endp tping lke tis. This is my second one. For the first one, I lost the usb receiver and I had to buy an entire keyboard again, because they dont sell the receiver alone. Such a bad keyboard. UPDATE: 2018/10: After the 2 keyboards mentioned above, my company gave a third one, insisting the issue was the usb port. They replaced my USB port. They have replaced my laptop 2 times after that. Final conclusion, the problem is the keyboard. I am having some other, hopefully wired, keyboard today. Additionally: The Function keys are too small. You have to chase them and look down wasting precious time. The home, page up, delete buttons are not where they were for years. After 2 years using this keyboard I still keep looking for the old location. This one is just not ergonomic at all.

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Loved it when i first bought it, it was quiet when typing, and small so didnt take up too much room on my desk. Now, not even 30 days later It lags on the buttons when pressed. Not sure if having sync issues with the USB or if its the actual keyboard but i am timed on tasks that i do and my productivity went down in the last month because of the lags. Not only does it lag but all of a sudden out of no where numbers or letters would start appearing on my screen as if someone was holding it down and the only way i could get it to stop is if i disconnected the USB and then reconnected it. It has happened about twice a week. Buttons also did get stuck. So unhappy with the keyboard, tried giving it a chance so waited till the last week to return it. Figured i could get used to the quirks because when it did type it was great. Unfortunately now i have to return it and wait for a new keyboard to get here.

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I previously had a Microsoft Ergo 4000, and had liked quite a bit, but had switched to the Kensis Advantage for most of my work. For home and away from my main keyboard, I was looking for a device that was narrower than the 4000, and offered some of the ergo benefits. I liked how this keyboard didnt have the numpad, but was worried of the wireless, since I work and live in a high-RF environment. I was right to be worried. This keyboard is next to useless if you have any more than a slight amount of RF noise in your work environment. Maybe 1 out of 20 key presses actually registered with the computer (even after replacing the batteries, positioning the USB dongle in a bunch of different ways and with different extenders, and a handful of other attempted fixes that shouldnt have been necessary). The keys were comfortable, and the magnetic negative-tilt attachment was great, but the wireless interface was unacceptable. If Microsoft had a wired version of this keyboard, it would be perfect, but as-is, its garbage.

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As an IT professional, Ive used several keyboards, from desktops to laptops, for the past 20 years. Recently Ive been experiencing some Repetitive Strain Injury (RSI) symptoms and decided to buy an ergonomic one. This Microsoft keyboard appeared as a cost effective alternative to the more expensive ones (>$200). It took me several weeks to get used to typing on it (note that I love to test new devices) and it happens that the pain just got worse. I then decided to go back to my regular Logitech K810 and, voilà, no more pain. Unfortunately I regret to say that this is a no buy device.

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I wish I could like this keyboard but it has way too many issues without the wired connection. The form factor is great but any efficiency gained in typing with this keyboard is lost with the constant and unpredictable "lag" of keystrokes and sometimes it just disconnects altogether for a few seconds without reason. Ive tried this keyboard on multiple different computers as well.

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