Microsoft D5D-00038 Wireless Mobile Mouse 4000 Special Edition - Ruby Pink

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I purchased this mouse about 2 years ago, mainly because it only uses one AA battery and is very quiet (the scroll wheel is virtually silent). It has the small nano-sized USB receiver that you can leave plugged into your laptop, and rubber grip sides for a nice feel. The size is perfect for my hand... not too small and not too big. The mouse has worked great for about 1-year, until the rubber sides started to pull away from the plastic mouse housing. Also, the rubber center scroll wheel is coming apart, making it hard to turn! The mouse was great for a while, but under daily use the rubber components just come apart. Maybe Microsoft fixed this issue with their latest models. Im planning to purchase another one today and give it another try. Feb 2016 Update: I purchased another Microsoft Mouse 4000 and it arrived wrapped in plastic with no retail box. That was fine with me, as the mouse worked as expected. This is definitely a smooth and quiet mouse, especially the middle mouse button/scroll wheel. The scroll wheel is completely quiet, and all three button clicks are also very quiet. I noticed that the rubber surrounding the scroll wheel looks different than the previous models Ive used, so hopefully this new mouse wont have the same problem with the rubber wheel falling apart over time as the last two Microsoft 400 mice Ive purchased.

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After 7 months of use in my home office, this mouse has developed a catch on the scroll wheel. It seems to involve a deformation of the rubber ring, as cleaning did not have any effect. I still love the fit of this mouse and hope to keep using this model, so I contacted Microsoft to look into warranty support. Unfortunately their only listed contact option is to call the number for the Microsoft Supplemental Parts team. I called the 1-800 number and waited 22 minutes for a CS agent. There was no update of waiting time expected and so I was essentially held hostage listening to the awful hold music which was frequently interrupted by sales pitch recordings. It took 14 minutes for the CS agent to read all of the warranty information to me and to gather my info. Okay, that was only 36" of my time so far. But now I have to email a PDF of my receipt, wait for warranty validation, and then pay to send the defective mouse in to Microsoft. (Plus package it and take it to the post office.) All of this hassle for a device that cost $16.95. I am happy I bought a spare MS 4000 mouse, as it will take at least 2 weeks for a replacement to arrive as Microsoft doesnt have any in stock. In summation, Microsoft has made obtaining the promised warranty service so difficult as to barely be worth the time for lower cost items. This is not the way corporations should treat their customers. I really like how this mouse feels in my hand, except that it takes a little force to hold down the left button while dragging and I have a repetitive use hand injury. Of course, a mouses fit will vary with a persons grip style and anatomy. The shape is only a little different from the 3500, but it fits me so much better than that model. I had some issues with Windows 10 putting my system into a partial sleep mode and then not recognizing the mouse upon waking. I think the May 2016 update had a fix for that issue, but I had changed all of the sleep and hibernate settings before that update rolled out. I use this mouse with Photoshop and it feels nice and tracks well, but I have assigned a keyboard key to also act as a left-click mouse switch to help reduce my right hand pain. Now I just hold down the tilde key with my left hand while moving the mouse with my right and I am nearly pain-free.

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Loved this mouse, and the scroll wheel too, at first. You can click it side-to-side to, but unfortunately this feature is not customizable (why?) like the other buttons, so it only does horizontal scrolling (which youll rarely use if ever). Dont have to use a mouse pad, the tracking is good, the buttons work fine, and the small shape is nice. Unfortunately, the soft rubber "tire" on the scroll wheel degrades over time and eventually ruins the middle button. First, the rubber itself sticks to every kind of dirt and debris, and cleaning it just makes it worse (towel lint). Eventually (several months) the texture gets rough and small rubber pieces come off. Then it gets loose (I guess stretched out) and comes off the wheel, preventing the wheel from turning and clicking properly. The only solution is to cut the rubber off and use the bare wheel (uncomfortable, but works).

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Just received my new WMM4K from Amazon - been using these little critters for years and generally replacing them when I lose dongles. This was the first replacement I recall for one thats stopped working. Well, this one works great -- but the chassis has been severely cost-reduced. Overall heft is somewhat lighter, the rubberized sides feel cheaper and the top plastic feels cheaper. Buttonpress has a cheaper feel too. Im sure itll work about the same but just doesnt feel quite so nice in the hand. WHY MUST YOU COST-REDUCE THIS STUFF, MANUFACTURERS?! Id gladly pay an extra $5 for the same quality to which Ive become accustomed. Two stars because the thing still seems to work well... but Im pretty sure it wont last as many years as did its predecessor.

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This mouse is perfectly fine if you hold it to the standard of a "budget" product. The feel is fine, but there are several minor issues that make it feel flimsy and low quality. The primary issue is the mouse wheel. As noted in other reviews, the wheel can be "lumpy" which causes it to be difficult to smoothly turn. You can clearly feel how uneven it is just by putting your finger on it as it turns. Another note is that the mouse wheel button will press down as much as a millimeter before it reaches the click point, as if it is loose. Also, the battery cover on the bottom is very poorly designed and its a little too hard to put it back on properly. Its like one of those pathetic covers from the 1980s where if you dont put it on perfectly, it sticks out. One other thing I notice when looking at the reviews and pictures online, is that the standard mouse should in fact come with a hologram on the bottom, but mine does not have one. This suggests that it is in fact a counterfeit. The bottom line is that within seconds of using this mouse, it was clear that something was "off". It works, and it has the makings of a decent mouse, but Im taking it back for something better built.

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Update: After a few months of using this mouse, it became apparent that I got one of the cheap Chinese rip-offs, and less than a year later Im having to shop for a new mouse. Ive used the previous models of this Microsoft mouse for years, they are all still running strong, so I dont know what to do with this review. If this were the legit Microsoft mouse, I would maintain the initial 5 star review I put up, but if you get the knock-off, its a 2 star mouse, at best. I am so angry with this knock-off that I am giving up on Microsoft mice. I hope Microsoft is reading this, counterfeit products just lost you a customer. If you get the version with the Chinese characters on the bottom label, return it! See the other reviews here that say the same, theyre legit, the bad mouse is NOT worth the money. I tried to stick it out, what a waste of time and money. Original: (first week with mouse) This is exactly the fairly simple everyday mouse I have been looking for. Ive had higher model number Microsoft mice for a while now, theyre pretty great for a couple years and then they start to wear out, lose connection and power and stuff, but well worth it for a heavy user like myself. This new mobile mouse 4000 is so pleasant to use, just a solid, no-fuss mouse that works smoothly on every surface Ive tried it on. Think Ill buy another as backup, ready to roll in a couple years when this one wears out. Also, gamers and graphic artists, this is not a super sensitive or precise mouse, itll work, but you best keep looking if youre serious about what you do.

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This used to be a good mouse choice, but within the last couple of years microsoft has opted to change the build quality on these mice to something very low compared to other mice in its same price bracket. This is my second order of this mouse since 2016 and both have now failed. The first lasted 9 months before the right mouse click stopped working completely. This second mouse which I have had for about 14 months is now failing due to the scroll wheel rubber completely separating from the wheel itself and continues to disintegrate. I would recommend looking elsewhere unless you intentionally plan on only using this mouse short term.

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I bought one of these because my old Model 4000 track-wheel had reached the end of its life. I love that mouse and it was very ergonomically comfortable for me, but this new one (supposedly the same model, but black) goes through batteries like crazy. I had to switch to rechargable batteries and it now goes through about one rechargable a day. It is really really bad. I tried cleaning the optic lens with alcohol like some people suggested, but no luck. Update: Ive now sat on the phone for over an hour tying to get support for this product, or a replacement or something. They kept telling me they would transfer me to the appropriate department and they sent me to "Child protected services" and then another time they just hung up on me. This is worse than no support, because they pretend there is support and just waste your time.

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Ive used the Microsoft Wireless Mobile Mouse 4000 for years and have been very satisfied with it. I use one at home and another at the office. After years of very good service, the one at home recently started having a "bounce" problem with the left button. It was annoying because instead of single clicking the mouse was double clicking, so I ordered a replacement. The replacement is why I gave it one star. When the new 4000 arrived, I installed it and set it up on my WIndows 8.1 computer. I immediately noticed that the feel of the mouse moving over the mousepad was different - it was dragging instead of gliding. I also noticed a very aggravating lag - something my previous 4000s never did. The lag and the feel of the new mouse was so bad I put my old mouse back in service and threw away the replacement. Ive since ordered another brand, since the button bounce on my mouse is still an issue. Its a shame, too, because I was very satisfied with the performance Ive gotten from my other 4000 series mice. But, it appears that the quality has plummeted, so Ill be spending my mouse money on another brand.

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After having the scroll wheel rubber falling apart and making the mouse unusable after 14 months ( Customer service was adamant that it was 2 months out of warrantee and refused to replace it), I gave in and bought another Model 4000 because I like other things about the mouse. Now the 2nd M/S 4000 had met the same fate, the rubber seems to stretch and bind until it falls apart (like I have since read in many other reviews). Thats it for me Microsoft, you will get no more of my business. Adios.

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