City: US, New York
Severa of the kes stick. In fact, I am writing this and leaving the typos that the keyboard makes to demonstrate the level of frustration this causes. Specificall the "Y" button doesnt work unless ou hit it several times. The "L" button is off too. Here is the alphabet as this keboard thinks it should go: abcdefghijkmnopqstuvwxz
Great UNTIL they start having poor contact, hesitation and finally after reading other posts see similiar pattern. Great and love the wave and all but the contacts wear quickly (I really expect more than a year from a Logitech (or any keyboard) . I have other different Logitech keyboards and love them and they are 5 years old (wired) and not the wave. Wish they could put the same quality into this because the ergonomics are great. ;( I now have two sitting in a box, 1 purchased in 2013 and it died 2 years later, bought one last Nov. 2015 (now its Sept. 2016) and so i guess I want to try to contact Logitech and see if they have any answers! UPDATE: November. 2016 - I emailed thru Logitech website for warranty as I had another one as well both did the same thing. A few weeks later I got the one and only response from logitech Customer S. asking if I was SATISFIED with their response. I clearly told them NO and then heard nothing. A month later 2 new ones showed up at my door. So since Id bought another in the meantime a MK710 which I was TOLD was a better quality... we shall see. I DO love the wave and ergonomics of it, but certainly not the life expectancy or the bizarre Customer Service - that I really am disappointed with Logitech about.
UPDATED 6 mos. Later: This product is definitely counterfeit. It is not actually a Logitech product although thats what the label says. It was half the price though and serves its purpose. The side keys dont work and neither do any of the other keys besides the music control keys. I have used this product now for 6 months (Original purchase date 12/3/2016, date of review 06/05/2016). This product has ceased to be functional. I use it 3x/week for generally 6-7 hours/day as I work online. After about 3 mos. I had trouble connecting the product to my computer- I would have to fiddle with it and restart my computer in order for it to actually connect. Today, it is finally done. I cannot connect it to either my work computer or my home computer.-------- The true $75 Logitech keyboard/mouse combo that I bought at Office Depot lasted for about 4 years before I spilled coffee on it one too many times. It survived numerous glasses of water, a candle! with hot wax that I scraped from in between the keys, numerous moves, various children and replaced adapters. I would highly suggest forking out the $75 for the real thing and forget the $30 you save by purchasing this look-alike wannabe.
According to my purchase history, I bought this almost exactly 3 years ago. According to the claims on the product description, the estimated battery life of the keyboard is also 3 years. During the time that Ive owned this piece of hot garbage, I can guarantee you that Ive spent more on batteries than this hunk of useless plastic cost. Im by no means some power user that is gaming 24/7 and putting the keyboard through constant use. In fact, I do much more work on my laptop than my desktop. And yet, this thing chews through batteries like my dog wolfs down dog treats. The cycle goes about like this: Put in fresh batteries. The keyboard works great for approximately a month. Then erratic behavior begins. For example, itll just completely freeze for 10 to 30 seconds and then blurt out a bunch of nonsense letters. Maybe it will just decide to key in an endless stream of spaces until you shut it off. Take the batteries out, put fresh ones in... and everything is fine again. Oh, and those batteries that were in it? Still usable. Its just that apparently unless there is ABSOLUTELY A FULL CHARGE, this keyboard just cant even. And it will throw a temper tantrum until you put fresh ones in. Honestly, if I could, I would sue Logitech for the battery replacement costs. Or the aggravation. Or maybe both. And the mouse isnt much better. The batteries in it are also supposed to last quite a long time. However, my experience has been, again, only a month or two before it quits. At least it doesnt get erratic like the keyboard. It just flat quits. Either way, Logitechs claims are absolute lies and fantasy. I honestly wouldnt be surprised if someone told me they have ties with the major battery companies for kickbacks. The shame of it all is that when these two items actually work (rarely), they are very comfortable to use. As is, Im done with the aggravation. Ill be spending my money with a different company from now on. Logitech used to be a trusted brand. Now they are just an untrustworthy scam.
Edit: Almost a year later and that keyboard is great!! Make sure to contact Logitech support if you have any issues because they will ship out a replacement. The mouse from the bundle is still the worst mouse I have ever used. I downloaded the software to customize the keys which was pretty useful. I disabled the the caps lock and reassigned the power button to go to sleep instead. Very cool! The keyboard is really nice and eases strain on the wrists. The wave key design was perfect for me because I always had trouble reaching keys with my pinkies. The only reason I give this product a bad review is due to the painful design of the mouse. The curve/Rest leaves no room for your ring finger and pinky to rest naturally. My hands are small/medium sized and it caused more pain than the keyboard can alleviate! I almost felt like it was designed for a lefty (I am but use the mouse in my right hand) or tries to be universal. I felt like Logitech was a trustworthy brand but I’m going to have to find a new mouse so this will be a backup? I wish I just ordered the keyboard and saved a few dollars
I tried this model of a Logitch keyboard hoping it did not suffer the key sticking the other more expensive model developed after a few months. This keyboard has terrible lag and the wireless connection drops out constantly which wastes a lot of time. I liked the layout but wished it had back lighting. The connection and lag issues render it basically unusable. This is the last Logitech keyboard I will be buying. I have used their products for decades but no longer will buy their keyboards. 3 bad experiences not caused by abuse or spills is enough. I wish I could give it zero stars.
This model has very long lag keyboard delay more than I think it should have even though it comes with the M510 mouse. I timed the delay up to 7 seconds.... I have a M510 for my lappy and never an issue. Sorry Logitech, you guys are all aware of these failure that this RF design issue is problematic across the your wireless product line. I have now MK710 combo. I think it goes back. Not as much lag on keyboard but mouse lag makes up for it. Yup, wired keyboard is best and the Logitech M510. Had my current lappy M510 since 2007 !! Think company, think... dont react...
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