Logitech MK545 Advanced Wireless Keyboard and Mouse Combo

--------------------------------------UPDATE (March 21, 2017)------------------------------------- I have now received the replacement warranty keyboard. The warranty process was not difficult to initiate, though there were some hoops to jump through and it took a while. Logitech was pretty good about following up during the process as well. Kudos! The replacement keyboard appears to be of similar manufacturing quality as the previous one (see items 1, 2, & 6 from the original review below). It is clear to me that the original manufacturer of the this product for purchases made in 2014-2015 is likely not being used anymore, but Ill give this replacement keyboard a chance. Perhaps the last one was just a "dud." In summary, I recommend this keyboard based on the design (look and feel is great), but caution any buyers that you may run into issues within several months. Again, Ill update this review in a few months to let the Amazon community know how this replacement keyboard is performing. If this keyboard ends up being fine after 6 months, I would say that my experience may have been an anomaly. However, if the same thing happens, then there may be a systematic problem. Stay tuned! --------------------------------------UPDATE (March 9, 2017)------------------------------------- As of March, 2017, the keys on the keyboard are now failing and require more pressure to push, resulting in many missed characters and more typos. Im incredibly disappointed... Amazon has NOT responded to my original inquiry, but I contacted them today by phone and they were more helpful. They suggested that I contact the manufacturer and file a claim against the 3 year warranty. Also, I now think that a more likely scenario than the product being counterfeit is that Logitech changed manufacturers or reduced costs in some way. Unfortunately, their cost reduction has resulted in a lousy product and tarnishes the Logitech brand name. I no longer blindly trust the Logitech brand with regard to quality. I will update this review once I know where Logitech stands in regard to customer service and honoring their warranty. One last thing: The item in the Amazon photos is not identical to the product I received. -------------------------------ORIGINAL REVIEW (November, 2016)------------------------ I believe the product that was shipped to me was COUNTERFEIT and not actual Logitech. I have purchased this same keyboard made by Logitech for multiple computers and this one is different for several reasons, albeit it looks pretty close: 1. Keys are made of coarse plastic (not smooth) 2. Logo looks wrong 3. The mouse is already falling apart after a month 4. Keys dont press smoothly 5. Range is much poorer than previous ones Ive owned 6. The paint on the keys is clearly poor quality I have an open inquiry with Amazon regarding this item/seller. It is possible that Logitech decided to save money on costs and reduced quality, but the item doesnt feel right. Will update review accordingly. Thanks!

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I have had this combo for a few months now, and several issues have popped up. Generally, the mouse works fine for me, but the keyboard has issues, which I think have been mentioned already, but i will list them again. First, the key design is not good, particularly if you are coming from a keyboard that has the cube style or "cut off pyramid" style (for lack of a better term-not really sure what the technical term is) keys (which most keyboards do to some extent). The keys on this keyboard are very, very flat with little differentiating space between the keys to guide your fingers. Thus, the fingers seem to often hit two keys, which half the time ends up registered incorrectly. Secondly, a few of the keys now require a really hard press to register. One happened to be a character key in a password I use, and that character/key isnt often used in normal typing. I would keep getting failed logins. Finally, I opened up a text editor and typed my password a few times, to find out that I really had to smack that one particular key for it to register. Some others keys now have the same problem. In googling around, it seems that this is a common problem for this keyboard. As all the other keyboards i use have the more cubic key design, I doubt that my difficulties with this keyboard will improve, so i will likely look for something else.

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I used these same models at my previous job and liked it a lot so I bought this for my new job. I was aware of the risk I was taking because the D key on my initial keyboard/mouse was less responsive after just 9-10 months. So, I knew these low rating reviews could be (mostly) trusted which left me looking at other keyboard/mouse options before deciding to purchase. However, after a lot of searching, I opted to get this combo with the hope that Ill be one of the lucky ones. Unfortunately, that wasnt the case. While both the keyboard and mouse work great most of the time, they have A LOT of moments throughout the day in which they want to take their sweet time registering what Im directing them to do. It happens WAY too often. Was at my last straw today. I really liked that these are wireless and can be connected with a single USB, and the price point was very appealing, but you are very possibly wasting your time and money if you purchase this. I suggest you keep looking. I will probably have to take my business elsewhere since so many items on Amazon are defective. Getting fed up.. You never know whether or not the items (or reviews) are legit anymore and it makes it really hard to shop here.

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Very disappointed. I have used Logitech devices for years as an IT Manager. This is the 1st time I am trashing them. This was our 2nd purchase for the MK545 combo, mouse keyboard. When these devices install they load up the Windows 10 basic HID Mouse and Keyboard Drivers. If you do not change the drivers to the Logitech drivers you will experience drop outs between both devices and the PC. The solution we have found is to unplug your "unifying" USB device, count to 5 and then plug it back in and that jolts Win 10 into connecting again. Until you get the proper drivers installed, plan on doing this 1 to 2 x per day. Logitech has this problem noted on their site, and offers a bunch of time wasting solutions. They do not, however, specifically tell you how to install the Logitech drivers for these devices over the "BASIC" Win 10 drivers. Your devices are not BASIC and require specific drivers, and NOT the intrusive "Options" software that your website directs us to. The solution is to get the old tried and true Setpoint software and then work through it to get the Logitech Drivers installed. Good luck. MS Keyboard and Mouse next time.

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