Logitech G502 HERO High Performance Gaming Mouse

When I got the mouse, I figured it would just take some period of adjustment. Well here I am, outside of the return window, still not "adjusted to the mouses shape and size. The mouse is just too small, I dont have particularly big hands, if anything theyre average sized. I cannot find a comfortable grip of this mouse. When I place my hand how it most naturally fits on the mouse, the extra buttons are out of reach. When I put my whole hand on the mouse (so that the top of my palm touches), my fingers extend over the extra buttons so I have to awkwardly press them with my joints. The profile feature of the mouse is nice, with different sets of DPI adjustments for switching between shooters and casual browsing. The mouse is mechanically nice, the buttons feel good and dont feel cheap, but the shape of the mouse is wrong. Ultimately what Im looking for in a mouse is comfort during use and I did not find it here. If you have small hands go for it, otherwise, assess other options.

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That scroll wheel seemed weird to me... metal? Why? To me, even in an FPS, I want the wheel to CLICK stiff, not SCROLL stiff. They fixed the wrong problem with mice that have too much play in the wheel.... make the ratching mechanism metal, not the wheel... to me, this is akin to having a door that squeaks, so you replaced the knob. Yes, its substantial, but it feels like it will wear out its governing mechanism very quickly, and it feels too substantial to me; its so heavy that if you pick the mouse up, you can feel the weight of the scrollwheel lean within the housing. A stiffer, more precise scrollwheel is great, but I dont think they achieved that by making the thing that scrolls heavier, rather than the thing that controls the rate at which it scrolls. That said, the mouse is the typical ergonomic feel of Logitechs larger gaming mice. If you dont like smooth, little, light mice, this feels great in the palm, has good click feel, and with the weights (I used all but two of them) installed, glides lovely over a good pad. I would love, love, love this mouse if it had a good, stiff scrollwheel that didnt feel like a gimmick. Unfortunately, I think thats exactly what that is, a gimmick that resulted in a cold, uneven click that shakes the whole housing, or when the break is disengaged, a cold, heavy whir thats far too eager for my taste. If youre sure you love the idea of a metal wheel, go for it. If youre like me, Id recommend continuing your search.

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0:00 0:00 This video is not intended for all audiences. What date were you born? January February March April May June July August September October November December 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955 1954 1953 1952 1951 1950 1949 1948 1947 1946 1945 1944 1943 1942 1941 1940 1939 1938 1937 1936 1935 1934 1933 1932 1931 1930 1929 1928 1927 1926 1925 1924 1923 1922 1921 1920 1919 1918 1917 1916 1915 1914 1913 1912 1911 1910 1909 1908 1907 1906 1905 1904 1903 1902 1901 1900 Submit Adobe Flash Player is required to watch this video. Install Flash Player Cons: -Mouse connectivity is unreliable. Disconnects from a brand new Alienware 17 R5 laptop if the usb connector is budged slightly -Logitech profiles not allowing DPI shift and other assigned settings in some games like Fortnite -high pricetag for value Pros: -aesthetically pleasing, love the scroll wheel lock/freespin mechanism -feels good in my hand, i wear size large gloves Conclusion: Great to look at and very promising features with the macros and button assignment with Logitech software. No manual included, only a website address. Usb connector should be top notch for a $70.00 price tag. I was dissatisfied with the unreliable connection given that the other two wired mouses i have do not experience this issue. I would not reccomend this over the more affordable alternatives out there on amazon. Thank you for reading, Timothy

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Pros: - Easy to map new bindings to each button with the software available. - Good solid feel to the mouse overall and about the same size as the razer 2013 deathadder (meaning its decent for larger hands). - There are included weoghts allowing for adjustment based on personal preference. I find certain mice to be too light, so the option for additional weight is personally greatly appreciated. Cons: - You are required to download the software for this mouse manually and it isnt the easiest interface I have ever used. Without previous software experience (mine being from razer synapse), it might be a challenge for inexperienced users. - While I appreciate the mouse wheels ability to unlock completely, I waish there was a adjustment for the sensitivity of the mousewheel akin to that of the razer basilisk. I use the mouse wheel for many things in gaming and its a little janky at times. - I know some people really like RGB style customization and this mouse is sub-par in those regards. You have the options for quite a few colors, but you only ever see it on the logo about the size of your thumbnail and on the dpi setting adjustment lights. Overall a very small area of the mouse that only reallys seems to be there for finding it in a poorly lit environment. All in all: This mouse is a great choice for the most seasoned veterans of gaming and the new-comers alike. It might not be a great fit for those with small hands, but it provides enoigh versatility to be viable in almost any genre of game (competitive or not).

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I read through some of the user reviews and watched some video reviews on this before I purchased. Ive owned many Logitech high-end gaming mice (and general Logitech mice) in the past. When my G700S of old was having double-click issues, I bought a Roccat Nyth. The bigger and wider nature of the mouse took a little getting used to (with the wide right-side grip on). I fell in love with the width and generally larger size to fit my larger hands. However, it has built up its share of dirt and grime in rather hard to reach places in the years Ive owned it. The interchangeable and customizable thumb buttons are a very nice feature, except for the fact that the blank covers wobble detracting from the otherwise solid feel of the mouse. I figured Id give Logitech another try bearing in mind the biggest nagging drawback to my old G700S was the wobbly and loud scroll wheel. My Nyth has a tactile bumpy scroll wheel that have grown to love a lot and its quiet. The G502 Heros is not quiet and it is still wobbly, just like my old G700S of old. In fact the only Logitech gaming mouse from past experience that didnt have a wobbly scroll wheel was the G7. The scroll wheel on the Hero is not only wobbly, but the tactile actuation force difference between left tilt and right tilt is significant. In that right tilt is so easy to accidentally hit whereas left tilt requires quite a bit more force to actuate. This scroll wheel feel has been mostly the same throughout the various mice Logitech has made that have featured a hyperscroll wheel (you click a switch to switch between smooth scrolling and notched scrolling). I guess in the intervening 3 years since Ive owned a Logitech gaming mouse, this has not changed. Their mouse wheel is still the same wobbly protrusion. Sadly, the scroll wheel tactility and overall polish (or lack thereof) is enough for me to decide to return it after only just picking this up from the Amazon locker only an hour ago. Well that and the lack of any additional grips, though I wont hold the grip against it. The Nyths interchangeable grips are featured in very few mice. For the $75 that this mouse was, I feel the mouse wheel could have been improved considering that theyve had this mouse wheel hyperscroll feature for nearly 10 years now... Going to give the Roccat Leadr a try considering how much i like my Nyth. If only the Nyth came in a wireless variant with more solid (less wobbly thumb buttons and covers/spacers). TLDR: -2 stars for wobbling scroll wheel. Right tilt too easy to trigger. Wheel scrolling in notched mode is very loud, as loud as my Kaihl brown keyboard switches.

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Update: The entire process took about 14 days, but I did receive a replacement mouse under the two-year warranty for the item. I am not sure what happened to my prior mouse; it could have been used as I didnt inspect it closely for fingerprint smudges or tampering. Make sure that you do your due diligence regarding that inspection. Ultimately, Logitech did the right thing and sent me a new mouse under the warranty program. Other than the failure of the prior G502 Mouse I had purchased, this mouse is the best I have used to this date. I hope it doesnt spontaneously burn out after the warranty period ends. This mouse was fantastic. The key word is: was. After owning this mouse for a total of two months, it is no longer fantastic. The mouse died on me without explanation. There is no conceivable reason for it having done so. It just suddenly connected and disconnected to my PC randomly before refusing to connect or power on ever again. I tried multiple USB ports. I tried everything. Other mouses work. This one does not work anymore. And, unfortunately, it died before I could return it. Here is a description of exactly what happened and my diagnostic attempts to correct the problem: "The mouse suddenly and inexplicably began intermittently turning on and off disconnecting and reconnecting from my PC. The lights on the mouse were erratic and not working properly. The mouse connected for a few minutes but the laser tracker was not functioning on the bottom of the mouse. It would not work. I tried all the USB ports. None worked for the mouse. I tried a new mouse. The new mouse worked perfectly fine in the same USB ports. The problem was with the G502 Hero mouse that suddenly died after I unplugged it the first time to try another port. It never turned on again and remained disconnected. Something short-circuited inside the mouse; it is a hardware issue." I will update this review should Logitech do the right thing and make good on their warranty.

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I think I finally found "The" Perfect mouse for me, after buying and testing 5 other high-end mice. I always knew about the G502 but didnt think that the Shape and Ergo of the mouse would complement my grip style and medium sized hands. But I knew the fairly New HERO 16k Sensor was great because I had the GPro Wireless and the Same Hero sensor was just amazingly accurate, and could actually tell the difference to the other competing Op Sensors, but ended up returning the G-Pro/W Because the Shape and Size, and was very slippery. Just recently I just dove In and took the risk of trying out the G502-Hero, and is very comfortable while gaming! I love it! I expected the overall size to be a bit larger but was ok. After using it, its actually the PERFECT Size for me. It comes with addable weight 3.6g weights, and I only use one of them, and its good for me. Having the textured rubberized grips on the sides is a very big deal for my "Claw&Finger Tip" Grip, which was an deal breaker for me with my previous G-Pro wireless, was so dam slippery. And this G502 has plenty of grip, and is textured that covers the entire side for my Pinky & Ring finger. It feels really secure, especially in intense quick movements in FPS. I was expecting the rubber grips to be more "Rubbery" but is more firm in texture, which is Ok and exception for me. I dont really care for all the DPI buttons and the Sniper buttons (Except for the Forward/Backward Thumb Buttons) since I strictly keep at one DPI Setting never changes, but thats my Preference. But for people that uses them, I can say that they are very easy to reach without completely resetting your Grip. And IMO the Scroll Wheel is the Weakest feature about this mouse. I never use the Infinite scroll wheel option, dont have use for it, yea it is fun to play with like a Figit-Spinner but it will register the movement. But I guess for people that might need it when reading long and infinite pages of documents or Coding might be useful. But for gaming is very slippery, its all metal and is Heavy. When you shake the mouse you can feel and hear the Wheel slightly moving around. The Left & Right Click are both equal, they both sound and feel crisp with just enough tactile & Audible feedback and you can click them as fast as your pointer finger can click. I never had used the Previous variations of the G502, but heard they really improved the braided threading on the cord. There were many complaints that the previous versions the cord would start to fray and come apart easily. I can they thats not the case on the the HERO Version. The cord is thinner and very Flexible. And lastly, best for last...The "Hero" Optical Sensor. All I can say is that its extremely Accurate and Precise. The Pixart 3360-3366 are still amazing Top of the line Sensors, and to average player you probably wont be able to tell the difference, and Idk really if its just an Placebo effect but I feel like its slightly more Accurate and is the Best Optical Sensor out. This mouse purely emphasizes Performance over the RGB Aesthetics, and is Best for FPS players looking to get that precise accuracy to complement your Flick shots, tracking, Aiming Skill. This mouse is it, or is an Top 3 Option to Consider.

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I am writing this after having the mouse a day and a half, so things may change. So far this mouse is working great for me both in Linux and Windows as I am using it through a KVM. My previous older gaming mouse had a few different limitations that really stuck out once I went up to higher resolution and could more consistently hold higher frame rates. Basically at the higher display capabilities my old mouse movements looks rather stuttery and jerky. This mouse has solved this with some rather quick and easy tuning. So for a run down on how this has improved over an older generation gaming mouse is: 1. Turned down mouse sensitivity in Windows, Linux, and in games. At the same time turned up DPI resolution on the mouse. The main thing you are really after is turning off "mouse acceleration". The difference in smoothness is night and day. I simply did not have the mouse resolution and responsiveness before, at least for first person shooters. With this mouse and a few quick tweaks I do. 2. Can run this mouse on smoother, very low static friction free surfaces. My older gaming mouse just did not have the sensor for this, so it would stick on the mouse pad a little and then the movement would be a little jerky as it transitioned to kinetic friction. This mouse can do it, so problem solved. 3. This mouse allows balancing with weights. I guesstimated where I thought I needed the weights and so far it is working out pretty nice. The previous gaming mouse had a wireless option with a battery in the back and especially with my big hands not making much contact with the back of the mouse, this would cause things to shift around and not track quite right. For my recommendations to get the most out of Linux is to: 1. Setup under Windows. The mouse has a memory, so once it is setup under Windows, it is setup everywhere in terms of DPI settings and polling rate. 2. In Linux (I am doing this under Ubuntu 18.04, but should work with any distro) first order of business is to disable acceleration. Create the file: /etc/X11/xorg.conf.d/50-mouse-acceleration.conf and enter in the following: Section "InputClass" Identifier "My Mouse" Driver "libinput" MatchIsPointer "yes" Option "AccelProfile" "flat" Option "AccelSpeed" "0" EndSection 3. Restart your X server by logging out and back in. 4. Make mouse adjustments such as sensitivity levels in X windows and in games and enjoy! The main games to benefit from this are FPS (first person shooter) games. Other games any old mouse will do, but it wasnt those games that pushed you to get this mouse, right? As a summary, even within a few hours of having this mouse I am finding that I am not getting nauseous as much with FPS gaming, movement looks a lot smoother, and I am quickly getting in a lot more shots and especially a lot more sniping head shots. Even in a window manager doing things like grabbing the edge of a window to move it around is a lot easier now. While some may debate whether this mouse is as good as another mouse currently on the market, at least going from an older generation gaming mouse to this one is a big improvement. I suppose my only qualm so far is I fired up the utility in Windows to configure it where Linux is my primary OS. Also while some people say DPI does not matter, it seems like it helps when you turn off mouse acceleration and then use higher DPI resolutions to compensate along with a good polling rate. I would consider the result from this mouse once finding the right settings to be "perfect tracking".

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The mouse itself is fine. Customizable and good remapping, but where it fails is the "Gaming mouse" portion. The whole concept of a gaming mouse is to make it as ergonomic as possible. Several of the key buttons fail to do so spectacularly. While the mouse wheel being 2 different buttons for left and right pushing is a nice feature, I feel like there is a lot lost in some of the other buttons with how you need to basically curl your finger into your hand to reach them. It makes it rather difficult to use the buttons seamlessly since you basically have to reposition your entire hand to reach them. It was a nice try, but style does not beat efficiency.

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I use to have a G902 or 901. I cant remember. I had it for a couple of years before the bluetooth or whatever wireless technology it was using started to go on the fritz. There were multiple solutions that led to multiple dead ends. I was devastated because it was an amazing mouse. It turns out, the problem was very common, and I was lucky enough to have it for as long as I did. I ended up leaving a bad review on Amazon, and bad taste with Logitech problems in general. I ended up buying a lot of cheap mouses (mice?), but there was always something that couldnt compare to the 902. After several cheap mice, I decided that if Im going to spend this much might as well go for something like this. Im not disappointed in the slightest. I love this mouse. My girlfriend, who is a recent PC gamer convert, loves this mouse. There is a wireless version of this, but Im staying away from that until I absolutely think going wireless is something I need to do. This mouse feels comfortable. The customizable weights is a great idea. The customizable buttons are also great, too.

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