Kensington Expert Wireless Trackball Mouse (K72359WW)

When I saw that Kensington had finally come out with the Expert Wireless Trackball, man was I excited! I just wondered what had taken them so long. I hate having cords on my desk and now with the wireless trackball its one less cord on my desk and now I dont have to worry about where I have to place my trackball. The reason it doesnt have 5 stars is that Ive had some connectivity issues with it over the past 2 months. The first time it happened it was 2 weeks after I got the trackball, when I went out of the room for 5 minutes after just using the computer and when I returned it didnt work at all. None of the buttons worked, it wouldnt move the pointer, and even open up the Trackball Works software to see if there was anything that could be done, but I didnt find anything that resolved my issue. The only way to get it working again was to remove the batteries and unplug the USB dongle. After re-installing the batteries and dongle everything worked as it should. This has happened two more time since and realizing what happened the 2nd time I tried everything I could think of to get it working before I pulled the batteries and dongle. Like others have stated, I couldnt get it to connect via the Bluetooth mode for whatever reason. One other minor issue is that one of the rubber feet has fallen off already and I kind of figured it would happen over time, but not after 6 weeks. The same thing happened to all my other wired expert trackballs and I just end up super gluing them back on, but its kind of annoying that they fall off in the first place. Edit: Well after 5 months of ownership its time to return the wireless trackball. The trackball will only stay connected for a day at the most and being that Im a C4 quadriplegic, I dont have the ability to remove the dongle and batteries from the trackball. Heck, I even went to the length of uninstalling the trackball and the Trackball Works software from my computer and re-installing everything. That also only worked for a day. I tried changing the batteries and tried using the Bluetooth option, which worked for all of 2 minutes. Luckily I still had my wired trackball to use, otherwise I cant use my computer. Wish me luck with getting it warrantied.

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With my hands in the condition theyre in, I needed something that was gentle on the wrists as many people do. So I did some research looking for a high quality mouse and found this trackball with great reviews from all over the web. Ive got a great eye for detail and I love the feeling of high quality and luxurious items, and this looked like it might fit the bill. Naturally, I was excited to try this mouse too see if I could alleviate wrist pain. Well, I was right and wrong. The one that "kind of" works now is great for the wrist and I would recommend it for that. Unfortunately, It took me four tries to find this one. The first one I ordered had 3 dents in the trackball (from the ball bearings support the main trackball). When rolling the ball, it would catch on the dents and would throw off my dainty fingers from their target. Not to mention it was severely irritating. Top that with a gritty scroll ring that got stuck if pressed to firmly (again - dainty sausages) and I was done. The pain in my wrists spoke louder though, so the second mouse arrived a few days later. This mouse had a slightly smoother scroll wheel, but two dents from the same issue. Away that one went. This time I ordered two. I figured 25% passing rate is a number anyone in quality control could attain. So I eagerly carried the oversized box in and low and behold! A better trackball, but the scroll ring actually stopped on what I would assume was molding lines under the ring. It actually came to a stop - I have to move my finger to the other side of the ring to raise it over that stopping point to make it turn again. Here comes the 25% Kensington QC inspector! I opened the last of the four and alas! The ball was decent, no major dents that hung up the ball. And although gritty, the scroll wheel went in a full circle without getting caught and coming to a stop! Fantastic job! Bravo!! At the end of the day, the ergonomics of this mouse are to be praised. It really does make my wrist feel better, and for that I think youd like it too. That said, Im sure there are other mice that will work too. If youre not willing to deal with what I did, I would say move along. 25% is a poor average for any QC within a company and makes one question the company itself. For those bad at math, 75% of the mice I received were bad, damaged, or put together poorly. That is underwhelming and disappointing from a well known company.

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