City: US, New York
The keyboard only works when its plugged in and half of the keys dont do what theyre supposed to. The mouse never worked at all. A customer service phone number for the product was given. When i called, an answering machine said they were closed even though i called during the business hours.
This product is not what is advertised or listed on the shipping box. I have ordered two of them from the same seller (independently) and they both came incorrectly with an Apple Magic Mouse 1. That means it has regular batteries (AA) and is not rechargeable like the magic mouse 2. The keyboard and mouse are both genuine but the cables are fake. In fact, they have exposed wiring at the USB connection. Quality is bad enough on the charging cables that I tossed them straight in the trash. Mouse and keyboard work great - but this item is a low-grade refurb with lots of wear and tear visible on the products. Price is right, but if your looking for pristine refurbs this is NOT your product.
The items are fine with clearly sign of being used. But the descriptions say it comes with "two lightning charging cables" but I only received one. I contacted ExclusivesDirect via email, but they havent responded to me. Its not a huge deal, but I dont like to feel like Ive been cheated by not getting everything I should have, and the fact that the seller doesnt even respond to me is unacceptable.
Our company makes delivery all over the country
We offer only those goods, in which quality we are sure
You have 30 days to test your purchase
