ZOTAC ZBOX MAGNUS EN980 Gaming Mini PC (ZBOX-EN980-U)

Editing My review as I am now disgusted. So... was able to utilize this machine now for a few weeks on a project and all was great. Especially after figuring out how to initialize the second hard drive. No biggie there what so ever. But, after 3 weeks now, when I tax the graphics card, the graphics shut off. Machine is still running, as my control software system sees it online and reacting to the program, but no display function at all. Only remedy is to hard restart the machine. Then I have graphics... sometimes... and then again, when being taxed and loaded it dies. Working on attempting to repair, but directed to contact my provider first. As its now no longer returnable being a month and a week post purchase, Im being relatively out of luck... Do not purchase this box in my opinion. Its still buggy...

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I purchased a Zotac and within weeks, the Nvidia graphics card stopped working. It didnt even appear in the device manager. Had to send it back. Months later, the card failed again...spent hours with them via chat ( could not get anyone on the phone) trying to troubleshoot to no success. Sent it back...then they returned it WITHOUT IT BEING FIXED!! And no one is answering the phones..not customer service, not tech support, not sales, and no one is responding via chat. Worst customer service and computer device Ive ever purchased.

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I wish I had listened to the reviewer who warned about power outages and brownouts. We had a power outage overnight and my story is the same as his. Woke up to the smell of burned electronics, the ZBOX fan was running at full speed and the machine was burning hot. Picked it up to unplug it and poured leaking coolant all over my floor. If you buy this machine you MUST buy a UPS. Dont risk it. Also, yes this thing has sleep issues. It almost never wakes up and needs to be hard powered down. A slight annoyance, but trivial compared to the self destruct mechanism.

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The concept is great, the design attractive, and the effort admirable. But the implementation is abysmal. The first system I ordered failed within a few hours, and the replacement failed after a few weeks. Both suffered the identical failure: the machine was working fine the day before, it was shutdown for the night, and it wont boot the next day. Ive given it up for a bad job; Im done with Zotac.

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Returned it twice. First unit DOA. Second unit booted, installed, updated all drivers and windows. Pro tip, you need to initialize the 1TB hard drive first, it only recognizes the SSD out of the box. After I installed my first game, everything was going great. I checked the game requirements and even use NVidias "Optimum Game Settings" for Nier: Automata. Much to my surprise, the computer froze completely about 15 minutes into game play. And this continued with Overwatch, Destiny 2....the only game it could run was an older game that wasnt graphics intensive. I wasnt about to mess with thermal paste and checking GPU temps because honestly, out of the box, it should have handled it all beautifully. Ended up returning it for a second time. I said screw it, the small form factor is GREAT, but the QC is awful. Went out and just bought a "gaming" rig at Best Buy for the same price, almost exact same specs, just about 4x larger in physical size. Would not buy Zotac PCs again, although I hear their graphics cards are great. Wouldnt know about it.

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First off it took them way too long to arrive and when they did they didnt work. Not one. Had to return and re-source on a mega rush. Boo

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ZOTAC ZBOX-EN1060K-U-W2B MAGNUS Gaming Mini PC by itself is a pretty good deal. It is indeed very compact and powerful gaming computer. However, the both computers I ordered were defective. The first one had dead HDD in it. ZOTAC tech support was extremely unhelpful and basically blamed myself or suggested I "play with it" and fix it myself (despite it being a hardware issue - I tested the HDD on different laptop). So, I had to order a replacement from Amazon. The second computer was much better - the HDD was mounted without any problems and works fine. However, now the CPU became a problem - it is pretty hot even without any load and it is extremely NOISY. The noise is NOT related to fan speed - just to CPU load and it gets pretty crazy when computer works for some time. All in all - great model, perfect design. IF IT WORKS AS INTENDED. I wasnt that lucky. Maybe you will be. Right now Im still thinking whether I want to try my luck with THIRD replacement or should I just return it and try a different brand with actually caring tech support.

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Graphics card failed two days after the return window closed.

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I bought a used zotac magnus a great deal. As soon as I hooked the PC up; I get an error saying the GTX 1060 has an error code in the device manager. So I let Windows update and install Nvidia drivers and the screen went black. I restarted the PC and now its just a balck screen. I see now why the PC was so cheap: the gpu did not work properly and was returned. Looks like the unit was not fully tested before it went out to be sold.

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