The components themselves are good, but as many others, I had problems logging in. I was presented with a login screen of a "defaultuser0" with an unknown password. For anyone that might encounter this problem, do the following: 1) Click in the bottom right corner on the shutdown options. Hold shift and click on restart. 2) You will be given three options. Choose the troubleshooting option and follow the instruction to enter in "Safe mode with Command Tool". 3) Wait very patiently (for me it was 15 minutes) for the computer to enter in safe mode (while claiming I should have waited "Just a moment..."). 4) In the command line, type "net user administrator /active:yes". 5) Reboot the computer. You can simply type "shutdown /r". 6) Follow the instructions and youll finally be able to access. I work in the field of Computer Science and it still took me one hour to find the problem and to fix it. This is unacceptable, given that the sole reason to buy a pre-built machine is laziness in the first place. The four stars are for this reason, coupled with the fact that the included wifi is worthless (I planned to use it until I bought an ethernet cable, but it was so bad that I was pretty much forced to go out and buy one immediately).
Nicks Computer Guys
4
I purchased this for a client, largely due to the bitcoin-driven run-up in retail graphics card prices. I would typically have built a custom gaming rig, but buying this pre-built was actually cheaper with a few extra bells and whistles like the whiz-bang LED lighting. The Good: Fast...really fast. The 8th generation i7 6-core processor, 16GB of RAM, SSD and conventional hard drive, Asus GTX 1070 with 8GB DDR5 and factory installed liquid cooling check all the right boxes for some serious, out-of-the-box performance and over-clocking capabilities if so desired. The case is fairly sturdy with solid, thick tempered glass sides to show off the spiffy RGB LED lighting inside, and the red LED lit accent stripe on the front adds an extra bit of interest. Power switch, USB and audio ports are on the top and easily accessible. Then it gets a bit weird. Inside this massive case, there are surprisingly minimal upgrade capabilities. In the apparent minimalist goal to provide a squeaky clean view through the glass side panels, there are only mounting points for two SSDs in the main compartment, and two HDDs hidden behind the motherboard plane and accessible from the right side. Unfortunately, adding a second hard drive also requires an extension SATA power cable since the existing one does not have enough space between connectors to reach both drives with the vertical mounting scheme. You would have thought they would have discovered and corrected this oversight, but then this computer was never really designed for much expansion. In keeping with current gaming case design trends, there are no external drive bays, so adding an optical drive or other front panel accessories isnt an option. The not-so-good: After setting up the computer and adding the clients old data drive as a second HDD (and extension SATA power cable due to aforementioned issue), I found on delivery and in-home setup that no WiFi adapter was identified. Nothing showed up under the Network settings and nothing in Device Manager. I first contacted Amazon, whos only response was to start the return process. This wasnt really an option since they were then sold out, and I had just spent several hours configuring the computer with my clients personal information and apps, so I contacted iBuypower. Tech support (and I use the term loosely) never bothered to try to assist me with troubleshooting, and simply suggested that I send this monster back to them for evaluation, sending me an RMA. Again, that would mean spending more hours removing client data and hard drive, then repeating setup again when computer was returned. The concept that I didnt feel I should have to spend several hundred dollars of unbillable time for their mistake was apparently beyond the grasp of the "support" person. I asked if they could tell me where to look for the adapter inside the case and they couldnt. I even offered to send them a screen shot of Device Manager showing no WiFi adapter connected and photos of the interior, but they insisted the only way they could (or would) resolve the issue was to send the entire computer back to them. Since the client didnt need WiFi initially, I left things alone and attempted to find additional information, which was in scarce supply. The clients situation changed and they needed to move the computer to a room that required working WiFi. Another unbillable visit to loan him a USB WiFi adapter, and further investigate inside the computer to see if I could find anything I had previously missed. This time, I found the WiFi adapter hidden up near the top of the case, a Realtek micro USB attached to a cable that was supposed to have been connected to a USB port on the motherboard, operative word being "supposed to." The cable had never been connected in factory assembly, nor apparently had the computer gone through any kind of QC to confirm all components were installed and functioning correctly. I reconnected the USB cable and the adapter showed up. Unfortunately, the WiFi adapter included with this system seems fairly wimpy for a full-on gaming rig. Connection speed to their Netgear R6300v2 router on 5G yielded only about 345 MB, and Ookla Speedtest app showed only 88 Mbps downstream. For comparison I plugged in an external Netgear A2600 USB adapter and connection speed went up to 565 GB and Speedtest yielded 289 Mbps downstream. Maybe its the fact that the WiFi adapter is inside the metal case and thats shielding it, but performance is definitely wanting on this front. Conclusion: Lots of bang for the buck with some sexy RGB lighting bling thrown in for sex appeal. Minimal expansion capabilities, and no external front bays. Quality control is lacking and tech support could be improved. RGB lighting is cool, but need to have remote fairly close to change and was not compatible with MSI motherboard or Asus video card standards, so not able to incorporate those components in an overall lighting scheme. Wimpy included WiFi adpater will likely not be sufficient for any serious online gaming.
Mitch McC
4
It came packaged quite well. A box within a box with packing around it. At start up I was greeted with the wonderful message below. Talk about ruining the experience of getting a new computer. I mean they build them, cant they figure out where the memory is supposed to go to be optimized? Luckily I was able to do it myself. But I shouldnt have had to... Anyways, it plays games quite well. I have multiplied the frame rate by 4 times over my old computer. World of Tanks is clocking along at about 120 FPS with maximized settings. Battlefront plays amazingly well and quite smoothly. The 8 gigabyte card is very impressive in performance. The solid-state drive has a very quick load time and the one terabyte is what you would expect. The processor is only scoring about a 10 to 15% on The Benchmark scales compared against other processors of the same type. I then did some research and realized I did not have mine overclocked or set to turbo like they must have. Honestly it is fast enough for me without it. Would I buy it again? Right now I would say yes, but Ive only had it for a week.
Alejandro Dezerega
4
Dear friends - I bought this computer on Black Friday, because I looked as a great deal, at least in theory. Great processor and graphics card for a great price. It was also my first purchase with delivery abroad directly from Amazon for a large price item. Ive been an Amazon customer since 1997, and Ill stay as a customer, because Amazon provides great service. I was willing to try. 1. Delivery to Chile: really depends on which carrier Amazon uses. It seems rather random which one is selected. On the same day I bought other items - they got shipped by DHL, and arrived earlier than promised. This shipment in particular was shipped by UPS. Guaranteed delivery was for Nov. 30th in Chile. it finally arrived Dec 12th. Amazon customer service was a little odd (maybe it was a chatbot, who asked me to call the police!), by finally they helped my sort out what had happened in UPS (item was waiting in customs). Amazon refunded the extra money paid in shipment. 2. Video card. This is where research pays off. I didnt do enough research on the RTX 2070 card. According to many posts from Nvidia.com forums, many cards die on arrival or have significant issues. Unfortunately it was the case for me. The card behaved normal, until I started a game - World of Warcraft (which Ive been playing for over 12 yrs). Screen started getting artifacts, and PC crashed (black screen, frozen - had to hard-reset by cycling power). PC didnt reboot. After upgrading video card drivers to latest version, same issue continues. Forums say: 1) Defective card 2) Defective power supply 3) Drivers Since the power supply seems ok by the voltages measured by Apps like CPU ID, i concluded that the video card was an issue. It was consistent with all the forum inputs. Amazon customer service is great, but seems that Amazon still needs to improve its global sales. Instead of returning the videocard, Amazon asked me to return the whole computer! I kindly declined a replacement computer, given the bad experience with the shipment, and decided to buy a new card from a local store - GTX1080 are on sale now! Will probably RMA the card with Gigabyte, since it has a 3 yr warranty. Amazon will make me a partial refund for the PC due to the failed video card. Unfortunately that doesnt help me very much On the bright side, the PC runs very smooth. The SSD + the i7 8th generation is really an upgrade from my previous PC (AMD Phenom II X6 1090T), going from 6 to 12 logical processor. But the best change is noise (or lack thereof). The watercooling for the CPU is great! I have to look at the computer to see if it is turned on (previous one was so noisy, that you could know it was on next door!) Great purchase overall, except for the unfortunate logistic issue with UPS and the defective video card (which I guess is partially my fault by not researching it properly).
WILLHAVENGAMING
4
Only had it for a day now, but heres some feedback I have: * The power button sticks. Main reason why Im giving it 4 stars instead of 5. I know this is a petty reason for knocking it down an entire star, but if I buy something new, it should be given me with all the moving parts working properly. * Could be my stupidity., but it took me a second to find the HDMI port. The quick guide said it should be where the display port is (which I never even knew of). So like an amateur, I tried plugging the HDMI into the Display port. I ended up finding the HDMI port further down below. It was covererd with a black plastic piece. * My TV is plugged into the PC with the HDMI. The screen occasionally blacks out or flickers. I need to figure out if this is being caused by the PC or the TV. ***UPDATE*** It looks like the issue was the HDMI cable. * Like I read in other reviews, you need to hold the LED light controller directly next to the PC in order for it to change. This is most likely because of the manufacturer of the LED lights, not iBUYPOWER * Itd be nice if the the Amazon product details or iBUYPOWER listed the exact type of RAM in the PC. I know its DD4 RAM, but Im picky/consistent when comes to having the exact brand/MHz/etc. of RAM.
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B07G77QHV8
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i7 8700K | RTX 2070 8GB
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