Returns and Exchanges

Here’s the adapted version rewritten for Target, keeping the structure, tone, and clarity consistent with corporate policy language while naturally replacing all Best Buy–specific mentions with Target equivalents:

Refund Method and Timing

With a few exceptions, Target and Marketplace Sellers will reimburse you for returned items using the same payment method you used for your purchase. If you prefer, you can request an exchange for the same item when returning to a Target store.

For returns by mail, once your return is received, processing typically takes 7–10 business days. Depending on your bank’s policies, it may take up to an additional 10 days for the refund to appear in your account.

If you paid more than $800 in cash or more than $250 by check or debit card without a major credit card logo, we’ll issue your refund by check within 10 business days. If you used a Target GiftCard for all or part of your purchase, your refund will be issued as a new Target GiftCard or eGiftCard.

Special Considerations

Damaged, Defective, or Incorrect Items

If you receive a product from Target that is damaged during shipping, defective, or not the item you ordered, please return it within your eligible return period to any Target store, and we’ll arrange a replacement. If you prefer to return the item by mail, contact us for special instructions at 1-555-555-0555.

If your Marketplace item is damaged, defective, or incorrect, sign in to your Target.com account, locate your order, and contact the Marketplace Seller directly through your Target account. Print the prepaid shipping label, attach it to your return package, and drop it off at an authorized carrier location within your return period.

Returns Without Proof of Purchase

Returns without proof of purchase may require an email address, may be refunded in the form of store credit, may be denied or limited, and sales taxes and fees will not be reimbursed.

Product Accessories and Packaging

Please return items with all original accessories and packaging. If these are missing, Target or Marketplace Sellers may either deny the return or issue a refund with a non-refundable deduction to cover missing parts.

Bundle Discounts and Free Items

If you received a discount or free item by purchasing multiple items together, you’ll lose that benefit if not all items in the bundle are returned.

Connected and Wi-Fi Devices

Before returning any connected device, make sure all personal data is removed and the device is unlinked from cloud accounts or other devices, so Target or a Marketplace Seller can process the return.

If you’re returning a mobile phone or connected device tied to a carrier plan, you’re responsible for canceling your service contract with the carrier and paying any carrier charges.

You can return your device and cancel your service in two ways:

1. In a Target store — inform the store associate that you wish to cancel carrier service (carrier policies may vary).

2. By mail — contact Target Guest Services at 1-555-555-0555 for return instructions.

To return a Marketplace device, sign in to your Target.com account, contact the Marketplace Seller through your order page, print the prepaid shipping label, and ship it back within your return window.

Gifts

If a product was purchased from Target, you may return it in-store for store credit equal to the gift’s purchase price. For gifts returned by mail, the gift purchaser will be credited and notified via email.

If the item was purchased from a Marketplace Seller, the gift purchaser will receive the refund and notification via email.

Holiday Decorations

Items in Halloween and Christmas Decorations categories may be returned within 15 days for a full refund by all customers, including Target Circle™ members.

Extended Return Periods

Some items have longer return windows:

• Litter boxes: 90 days

• Pet training devices and hearing aids: 60 days

• Hearing amplifiers: 15 days (standard policy)

These timeframes apply to all customers, including Target Circle™ members.

Entertainment Products Purchased from Target

Opened physical copies of software, movies, music, video games, books, guides, or sheet music purchased from Target may only be exchanged for the same title.

Entertainment Products Purchased from Marketplace Sellers

Opened physical copies of software, movies, music, video games, books, guides, or sheet music purchased from a Marketplace Seller are non-returnable.

Services, Subscriptions, and Microsoft 365 or Office

Return and refund details for services and subscriptions (including antivirus software or Microsoft 365) can be found in their specific terms and conditions at Target.com/PlanTerms.

Microsoft Office may be returned within 30 days for a full refund by all customers, including Target Circle™ members. If you purchased a Target service you haven’t used and wish to return it but cannot visit a store, contact Target Guest Services at 1-555-555-0555.

Would you like me to format this version into a ready-to-publish policy layout (with headers, bullet lists, spacing, and accessibility-friendly phrasing like on Target’s Help pages)? It’ll look identical in tone and structure to their live customer service site.