2018 Dell XPS 9570 Laptop, 15.6" UHD (3840 x 2160) InfinityEdge Touch Display, 8th Gen Intel Core i7-8750H, 32GB RAM, 1TB SSD, GeForce GTX 1050Ti, Fingerprint Reader, Windows 10 Home, Silver

I honestly didn’t think it was possible to have as bad of a consumer experience as I’ve had with Dell. I’ve gotten products that were “lemons” before, but each time it’s been fixed with some degree of headache. I had problems with my $2,500 XPS 15 since I opened the box when I was on deployed with the Air Force. I had offline type lag, internet connectivity issues, and screen problems. After I got back to the U.S.A. I sent it back to the repair center a total of four times, had a technician come to my work once, and spent countless hours diagnosing software issues on the phone. New issues arose faster than they could be fixed, everything in the laptop was replaced at least once, yet they refused to give me a refurbished exchange. It took 9 months of pleading with mostly rude customer service and technical support representatives before I had a laptop I could even use. Up until this week (about 9 months after the last repair) my laptop functioned well enough to not make me want to deal with the very troublesome technical and customer service. The laptop would turn on but wouldn’t boot, it would take ten attempts before it would turn on. Then, the other night it wouldn’t boot at all. I called Dell, they refused to give me any sort of technical support over the phone since my warranty had expired. I eventually got the laptop to boot, it crashed. I was able to boot it again and reset the software. It crashed while resetting the software. Long story short, I need my password to sign in, but it deleted my profile and I can’t recover it using my Microsoft account because the laptop needs to be configured to use wifi. It’s a bizarre situation that Best Buy couldn’t easily figure out. Since Dell refused to help me for free and I don’t feel like giving them a fifth chance to make a repair (this time at my own expense) I decided to buy a new laptop 18 months after buying a $2,500 XPS 15. I had it with me while I was buying a new one to see if Best Buy could fix it, and as I was checking out, I smelled something burning. I reached into my bag to grab the laptop and it was so hot I couldn’t even touch it. It literally felt like it came out of an oven. It didn’t have any apps running since it had been partially reset and the fans weren’t even running. You could feel the heat it was radiating from two feet away. The technicians were baffled by both my story with Dell and what they saw my laptop do. I bought Dell’s second most expensive laptop and have been treated like dirt. This isn’t how a reputable company treats their customers, certainly not the ones who buy their premium products.

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Reported to ship with Windows 10. It comes with Windows 10 Pro pre-installed. The computer crashed after installing some updates which failed, so I ran a system restore, which also failed. The built-in OS recovery tools all failed. Downloaded the USB OS Support Assist / Recovery tool from Dell official website and it installs W10 Home, not Pro. Spent 2 hours on the phone with Dell support, Dell claims this is because this is an unofficial 3rd party seller and the description is incorrect. They are unwilling to provide an upgrade back to W10 Pro, which the machine shipped with, because in their support database it is listed as a W10 Home machine. Buyer beware. Like the computer otherwise.

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This is an excellent laptop. In this configuration, the computer is very fast. The Processor breezes through the most demanding applications, the large amount of RAM is ideal for ever more intensive applications, the GPU can handle the latest games on high settings and will give future proofing for the coming years. The SSD gives a hard drive which is fast and efficient. The star of the show is the 4k touchscreen! This screen is amazing; beautifully bright with a rich and vibrant color display. Comparing my screen to an older laptop is like night and day; no washed out colors on this laptop. I am seeing new colors in websites and applications which I have never seen on my old laptop. The touch screen is also responsive. This computer is the perfect configuration for someone who wants a computer that can do everything good. It can do the basic like browsing and office work, it can do photo and video editing, it can play the latest PC games on decent settings. If you are a professional who needs a good computer to do work, but dont want the teenager-esqe Alienware for gaming, this is the computer for you. This is by far the best laptop I have ever purchased.

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Probably the best laptop Ive ever owned. Came exactly as described, with Windows 10 Pro. This machine is solid, super fast, amazing screen, and its a work horse. My one complaint is the camera, its in a horrible location. People are either looking up your nose, or watching your fingers type. For me, I dont use the camera, so it is a non-issue. I would highly recommend this machine for editing video and designing graphics.

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Simple the best laptop I have owned - working in the tech industry I wanted a powerful laptop with GPU but light weight. The performance is amazing and I am getting 6 hours from the battery.

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Love just about everything about this laptop except for the thermals. The temperature reaches high during idle which makes the fan always run killing the battery in the process. They should have gone with better thermals and 4 cores instead of 6.

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I’m not leaving a full review, because I can’t unlock the XPS’s capabilities. I can not download the programs I need due to the WiFi chip. From previous reviews, I knew this was an issue before I bought it and I kinda thought Dell would correct the issue for PR reasons. So, as others have done, i’ve ordered the Intel chip to replace the Killer chip. I really was hoping I wouldn’t have this problem because it’s supposed to be an awesome computer. I also don’t want to wait on Dell for the easy fix.

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I bought this as a work laptop; I use it mainly for Sketchup, AutoCad and Vray Architectural design. I needed a portable, yet powerful laptop that could do everything as i travel too much for a desktop. I have also used it for light gaming, just to compare to my previous laptops & computers. Ill start with- yes, its powerful (but no, i dont know the technical ins and outs so ill keep this simple). It deals well with the softwares high-processing needs and can cope with large, detailed models. It renders VERY quickly (Almost 10x faster than my previous laptop, a Lenovo Yoga2) and is generally a very reasonable computer for what i require. It starts up really quickly- the finger print sign-in being a nice touch. Im pretty glad of this though, as i do tend to restart this laptop more frequently than id expected to; when its in high-use it will often stop responding and only return to life once re-started. I also like the touch-screen addition, although i dont use it as much as i thought id be tempted to, nor is it accurate enough to use for presentations, so perhaps just an expensive luxury i thought id like. Maybe when modeling software integrates touch-screen into the workflow it will become more useful. On build quality: I love the feel of the keyboard and the touch pad and the whole material finish screams sleek and professional. The screen is HUGE for the size of the laptop, however coming from the Lenovo Yoga2 with a 4k screen, the resolution is pretty average and the colours come out feeling dull. The graphics card does make up for this though, allowing me to finally enjoy the beauty that is Cities: Skylines (wow, thats a stunning game). Unfortunately, and i wonder if this is just a fault with my machine, the speakers are pretty crackly, leaving the sound quality poor. Plug in headphones are the only way forward. Fortunately, Im not going to be watching movies on it any time soon. Battery life with heavy use is also kinda average, id say maybe 4 to 5 hours. This isnt much of an issue for me, however, as if im sitting at a computer a powder socket isnt far away. Overall, its a great laptop. I dont think its worth the price tag though, and im glad ive got a second one for general day-to-day. This is a workstation with some unnecessary perks that give an illusion its a versatile machine. Maybe i have been spoiled over the years with some great laptop choices, but if youre looking at this review its pretty likely you have been too.

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0:00 0:00 This video is not intended for all audiences. What date were you born? January February March April May June July August September October November December 1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 2019 2018 2017 2016 2015 2014 2013 2012 2011 2010 2009 2008 2007 2006 2005 2004 2003 2002 2001 2000 1999 1998 1997 1996 1995 1994 1993 1992 1991 1990 1989 1988 1987 1986 1985 1984 1983 1982 1981 1980 1979 1978 1977 1976 1975 1974 1973 1972 1971 1970 1969 1968 1967 1966 1965 1964 1963 1962 1961 1960 1959 1958 1957 1956 1955 1954 1953 1952 1951 1950 1949 1948 1947 1946 1945 1944 1943 1942 1941 1940 1939 1938 1937 1936 1935 1934 1933 1932 1931 1930 1929 1928 1927 1926 1925 1924 1923 1922 1921 1920 1919 1918 1917 1916 1915 1914 1913 1912 1911 1910 1909 1908 1907 1906 1905 1904 1903 1902 1901 1900 Submit Adobe Flash Player is required to watch this video. Install Flash Player Una excelente portatil, permite ejecutar todas nuestras tareas favoritas, jugar(graficos al utra), renderizar(hasta 4k 60fps) entre otras muchas tareas, panel correcto buen nits de luminosidad, y un grosor envidiable.

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WORST EXPERIENCE EVER. I SHOULD HAVE LISTENED TO EVERYONE WHO TOLD ME TO BUY AN HP. THIS COMPUTER OUT OF THE BOX WAS SLOW AND FELT LIKE IT WAS INFECTED WITH A VIRUS. I HAVE BEEN IN INFORMATION TECHNOLOGY MY WHOLE LIFE SO I CAN INTELLIGENTLY GIVE DELL AN F- DELL SUPPORT WAS HORRIBLE. SAID I NEEDED TO BUY A SOFTWARE WARRANTY FOR A BRAND NEW COMPUTER. DO-NOT-BUY-THIS COMPUTER!!!!!!!! I GUESS I AM OFF THE PC GEEKS AT BEST BUY TO GET MY BRAND. EW LAPTOP FIXED. THANKS DELL.

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