Canon imageCLASS MF269dw VP - All in One, Wireless, Mobile Ready, Duplex Laser Printer (Comes with 2 Year Limited Warranty)

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So of course I had reservations about this product after reading all the reviews about how hard it is to set up, isnt truly wireless, cant print from other devices, etc. Soooooo I just got this printer delivered and hooked up last night and found it extremely easy, but I do have to say, the manual that comes with it is not very helpful. My husband and I went directly to the Canon website and there is literally a how-to video on how to set up everything from start to finish. I literally had it set up and working in less than an hour. So complaint # 1 squashed. Complaints # 2 and 3 kind of go hand in hand. So using the how-to video, we set the printer up directly to our in-home Wi-Fi. If you have an internet connection and you can connect to it with your phone, tablet, etc, your Canon printer will connect to it too. You just have to put in your Wi-Fi password directly onto the screen on the printer using the alpha/numeric key pad. Not hard at all. Complaint # 2 squashed. Then we test printed from my computer, which is the main computer in the house, my husbands lap top, (which he did install the printer and driver on his laptop), printed fine. We test printed from our phones and that worked too! And we didnt even have to install or download Apple Air Print or any of the other aps that the reviews mention. Because we set it up wirelessly to our Wi-Fi network and our phones are obviously on the same network, we were able to print without a problem. Complaint # 3 squashed. Now with all that being said, I do think this printer is better suited for at home use than in a busy office environment. Im used to large heavy duty Kyocera 3 in 1s that are much faster than this machine, especially duplex copying and scanning. But for a compact machine that can do all these functions wirelessly?? Its amazing for at home use or use in a small office. I love the product and am extremely pleased with my purchase! You cant get better for the money!

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I love the printer; I just wish I could use it. I had a canon MFC prior to this which was a nice printer. It was about 6 years old so I decided to replace it. I would expect the newer printer to be better and in some respects it is better. For instance, it has support for Airpint, which is the ability to print directly from an iPhone or iPad, but damn Apple for having to have a seperate protocol that requires an AirPrint in the first place. However, the network setup, which I would have expected to improve in 6 years, has not only not improved, it has gotten worse. I am mad about it and if a Canon representative sees this by chance, they should do something to fix the problem because its absurd. I have been able to print from it on three occasions after spending over an hour each time trying to get the wireless to work. Today, I spent 2 or more hours working on it, only to get it to print, and then when I went to use AirPrint it isn’t working. I can’t think of any rational excuse for a printer having this much difficulty with connections. I finally set it up in the router configuration as a static IP, so now the printer is workign from windows, but now airprint won’t work. I am very angry about it as I’m a graduate student who wants to spend my day studying and not learning to be a systems administrator for a network because of a printer that doesn’t easily configure its own setup, and the instructions when you seek help from the manufacturerer are absurd. If you go to the wireless help section it gives you the exact same instructions as the installation program that you download (or for some copy from CD). Are you joking? Network printing problems—Try the default setup instructions? That isn’t problem solving for if the damn program worked, I wouldn’t be looking for network printing support. Fix it Canon so I can change this review to a positive one. I’m a very unhappy customer right now. Update: It’s a month later and I’m still having trouble with the networking, Windows and AirPrint. I’ve never had so much trouble with a network printer before. I am mystified and still looking for a solution. Ultimately, I may have to return it otherwise. I will update if I ever find a solution. Another update: I raised my review by one star. I still think that the network problems that I faced were absurd in this day and age , but for now, I think it is working. May 6 2019

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Overall, this printer is doing the job we need it to do. As many have noted here, there is a learning curve with setup and use. Tech support, once you reach them, are very helpful, BUT: They have limited tech support hours (10:30-6:30 M-F), the tech support is essentially unreachable on Mondays - wait times of an hour - and there is no online chat tech support available. I dont understand why Canon is so stingy with tech support. To go over the functions: Printing is easy to do and problem-free for us. We dont experience the text print quality as too light; we dont print graphics, and we havent yet used two-sided printing in the month weve owned this. Copying is also problem-free. Faxing works as expected. Scanning is harder to set up, and we still havent figured out how to scan multi-page documents, but we will probably get to that in time; did I mention that theres a learning curve with this machine? So, Pros: it works for us in all basic functions, is quiet, a small footprint, and can probably do a lot more than we will ever learn to do. Cons: Not simple to learn, tech support is not as available as one would wish.

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Got tired of ink jet printer monthly ransom cost for toner, so tried laser. Prints ok, graphics are as CR noted, not great. But when replacing the toner the first time, the cover wouldnt close. Spent hours on hold trying to talk to a technician, no online chat support for tech problems. Routed to wrong number twice.

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It prints very well, though it took over a week for that the happen. The manual is useless, calling Canon didn’t help much. The software is barely Mac compatible. A call to Apple said to ignore instructions and connect with an Ethernet cable. Worked right away. There is a lag on all functions that makes it appear its not working. Faxing: There is no indication that a Fax is being transmitted. It seems to take forever, but it works fine. Printing : Great once you figure how to make it work. Wireless printing is difficult to set up. It kept saying “Filter failure “. Nothing in the manual ( on line) mentions a filter. Once I set it up with Ethernet, the wireless says “Filter fine”. Copying : Slow, but excellent when it finally works. Buried in the manual is how to speed it up. Scanning: It works fine. Some of controls are in a tiny screen that is vertical. It’s difficult to operate, and has unnecessary abbreviations. There is obviously a learning curve, but printing should just be plug and play.

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this is a great printer - I use it in my home office and every time I print something Im always surprised at how fast it is. love the duplexing feature, makes my life a bit easier. was able to set it up as an air printer and scanner with no problem. very happy

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It is a very good printer, set up is very simple if you download and install drivers. It takes 5-10 minutes. Scan function works smooth. You can scan multiple pages, unlike other comments. 2 additional cartridge is misleading. I was expecting the startup cartridge plus two additional cartridges. There were only two catridges, one installed, one in a box. I am not sure they are high capacity or they can achieve 8200 pages as claimed. I have to see that in a year or so.

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Has all the features that you would need in an office environment. Incredibly fast first print is out in under 5 seconds even if it is the first print in the morning. Dupleax printing is really great. Cannot fault the printer with anything. ?Great buy.

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I tried Epson, Brother, hp. Sent them all back. TOO Slow! Had a Canon Maxify and loved it but it ate ink. Apparently, Canon fixed this. I do copying, fax and scan it and this machine is so fast. I finally got what I was looking for. Scans fast, Fax fast, Copies fast, print good. Holds a lot of paper. I downloaded software, but you have to go into your computer and open the file. I needed to call in but had it up and running so quickly. My search and returns were finally over.

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Get the Brother. I had high hopes for this . The scanner quality was washed out no matter how many settings I corrected for. The network kept locking up and it kept forcing me to print 2 sides. I tried to revert the settings back to one side and it failed. Had to return.

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