Samsung Chromebook 3, 11.6", 4GB RAM, 16GB eMMC, Chromebook (XE500C13)

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Its light and simple. The battery doesnt last as long as it claims. Only 6 hours when I unplug it when its fully charged. Its small and great but doesnt have an all caps button.

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This computer freezes constantly. I used it for literally one day and it froze at least a dozen times. Its also not easy to use. I am returning this.

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Don’t buy it ti small no response writing to them. I even bough a two year service out over three hundred dollars.

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I *LOVE* IT!! I have been using Samsung Chromebooks for 5 years, my 2012 Chromebook was finally hard to charge, but it might have had something to do with having been dropped several times, and still running great, but hard to charge. I put a little paper tape around the charging pin and it charges now.. but felt its days were numbered so got this new Chromebook! *LOVE* the feel and look of it, no complaints at all, Samsung Chromebooks are amazing! I do prefer the 11.6" to the narrower Samsung Plus or Pro, they have great resolution, but this Samsung Chromebook I just bought was only $169, sold by Amazon, which always means a lot to me. Third party sellers cant be trusted in my 17 years experience as a regular Amazon customer. Go *Prime* whenever you can, and Sold by Amazon, whenever you can! Makes a huge difference in the customer service youll get, and Amazons is outstanding! This particular model was just released this in Feb 2017, I ordered another Samsung Chromebook 3 and returned it the same day about a year ago. This is completely different, feels solid, looks great, operates like a great Samsung Chromebook should, and for $169, you just cant go wrong. Highly recommended! (For your basic things.. Chromebooks do not have a CD/DVD drive or some other features of higher end laptops, but I *LOVE them!)

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Ill start with my primary complaint about this product. Right out of the gate, I was unable to create an account on this computer using my primary gmail account. The system log in does not support my university affiliated gmail account, so I had to create a new account just to get started. Now, many features of the chromebook (calendar, cloud storage) are tied to an account I dont use, and many of my google apps default to that account even in my web browser. If you are fortunate not to face this hassle, you will still find that the chromebook has very little support for anything other that using the web. Software and apps, if compatible at all, are often buggy. Of course, regardless of the problem you face, you can be certain you wont receive support from google. I spent hours trying to get in touch with an actual customer support person (google works hard to convince you they dont exist, but I got a phone number after several hours with samsung), several more hours being bounced around the system between people who said they couldnt help me, and finally an hour with somebody clearly working from a script - after I explained my problem ten times so we could work through all the problems I wasnt having, I was simply told "sorry, we cant help you with that" The actual construction is lacking as well. Ive had this for a few months and already one of the arrow keys sticks. It is light and has long battery - but a cheap tablet will do anything this can with less hassle. If you want more than web browser, buy a real computer.

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The Samsung Chromebook 3 is terrific but look for the new version with 4gb of RAM and a 32gb SDD for storage. The 4gb/32gb version is fast and smooth and has enough storage space for your work documents and e-books for ready access when no internet is available. Big Box stores sometimes have the deluxe 32gb version on sale for $150 or $170. Look around for the best price. Folks who need a laptop to take notes, create documents and send emails can buy a $1,500 laptop or bring invest under $200 in this ultra-light 2.5 pound laptop with its nine hour battery life.

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This is my 1st laptop after tablets and an ipad. I really like it. Ive got medical issues keeping me home a lot of the time and learning how to use this was easier than expected. Im not an expert on electronics but I give this piece of equipment 5 stars. Thank you to Samsung for this device.

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Ive only had this for a month or so and the keys on the keyboard "stick" - i.e. im constantly making typing errors bc the space bar and shift key is very picky -- you have to hit it exactly the right place. Many of the key require A LOT of effort in your fingers to type correctly. That may be odd feedback but its driving me mad -- and making my hand and neck hurt a ton too! Ugh. If it was still within the return window, Id return it. I recommend continuing your search for an economical Chromebook elsewhere.

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"Chrome OS is missing or damaged. Please insert recover USB stick or SD Card". This is what I see when I open my Samsung Chrome OS book for the very first time. Rock on, Samsung. Way to not impress me.

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Product broke in three months. Would not buy again.

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