Chris Camacho
I just received this laptop earlier this evening, and was initially very excited. The build quality seemed great, and the design had a quite the aesthetic appeal to me. My enthusiasm and excitement waned off quickly during the initial setup. I barely made it through selecting my language of preference and region when I encountered the first blue screen. I force restarted the machine, and succeeded on the second try. I thought all was fine, but the machine blue screened again shortly after landing on the desktop. The error code for the BSOD was the WHEA_UNCORRECTABLE_ERROR. I read on multiple threads this may be fixed by disabling the turbo boost in the bios, but that did not help me in my case. I’ve since discovered I only encounter this issue while I’m running off the battery, and not plugged in. Not sure if it’s a battery issue, or some other hardware issue. Regardless, I shouldn’t be experiencing this type of problem on a brand new $1700 machine. Full disclosure, I’ve yet to contact customer support, but I’m debating just returning to the manufacturer and requesting a refund.