City: US, New York
I have only had this laptop for a month or so, but Im pleased with its speed, screen quality and battery life. As a photographer I needed a laptop I could take with me on jobs. This works.
Do not waste your money on this computer. I just bought mine and I wont stay on the internet for more than a minute or so before it kicks off but my old computer connects fine without dropping. I have contacted Dells customer service and talk to one of those idiots that reads the screen and knows nothing technical about the computer. Now I have an extremely expensive paperweight because I can use it for nothing else and cant return it.
No me agrado que el mismo producto se venda a precio más bajo y no me den al menos un crédito por la diferencia.
Great laptop
Excelente performance
I was sooooooo excited about getting this computer! Received it and opened it right away. Turned it on, and started setting it up. About 30 seconds into it, the screen went fuzzy and distorted. My husband tried to tell me it just needed to charge. So I did. When I reopened the computer, it was exactly the same. I turned it off and then on, and then the screen was just black. Nothing. Even after several hours and a call to Dell, nothing. So excited... for nothing. Waiting to hear back about a return. Will update. It looks beautiful though! If I could get a working one, I think this would be excellent.
The 4K screen is amazing along with the quality of the build. The battery last all day with no complaints. The biggest problem That I have encountered is software glitches along with windows blue screen. Some updates will not work causing they computer to crash when updating. At the price range that the 9380 costs major crashes should not happen. I would suggest waiting to purchase the 9380 until the bugs have been fixed and the software becomes more stable.
Im a Dell guy, so Im not here to flame their products. Laptop is built solid. Any XPS machine exhibits that trait. I find the keyboard quick and responsive, including enough depth. I have the high res screen and its a beauty...My only ding are the speakers. Volume output is sub-par, but worse than than that, no bass, sounds like my old transistor radio. For such an expensive unit, dont know why they dropped the ball on the audio.
I like everything about this machine. It is light, fast, solid construction and gorgeous. The 4K touch screen is well worth the money. I tried to configure a machine on Dells website. For the same price, getting it on Amazon gave me the i7 and 16MB od RAM. Most amazing, I got it 2 weeks sooner than Dell estimated.
I really loved this laptop. The screen is amazing. Its small, extremely light, and feels sturdy. Its super fast. The problem is that the USB ports flat out dont work. When the machine boots, all three will charge and one of the three will provide USB-C connectivity. I re-installed all drivers and even the OS (Win 10) 3 times, with the same result. Hours of searching online revealed that USB ports not working on this model is a common problem. For some people, they will work for a while and then stop, and then start again. I really liked this computer but I sadly had to send it back as I require all the ports to work whenever I need them. This machine has so many great features but is a 2 star because of the most basic of failures - reliable USB ports.
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