MSI P65 Creator 8RF-450US Ultra Thin Productivity / Gaming Laptop, 15.6" 144Hz Anti-Glare Display, GTX 1070 8GB, i7-8750H, 32GB RAM, 512GB NVMe, Win 10 Pro 64bit, Backlit Keys, Fingerprint, Metal

I tried. I really did. I bought this laptop back in August, very eager to use what was, up to that point, the most high-end computing device I ever bought. And the most expensive. Little did I know that I would embark on an insane odyssey of stupidity and frustration. To put it simply, the laptop started manifesting problems almost right away. The audio from the speakers would fade away as I would switch from earphones to the computers native speakers. It just wouldnt produce any sound. I would roll back the drivers, update again, install new ones, pretty much every trick in the book, including a factory reset. And it would work, until it finally didnt. Thats when things got nutty - the speakers went from no sound at all, to a garbled, tinny, reverbed, distorted mess. It was awful. So I call up MSI customer support for a repair. Ok, fine. The Amazon return date was up? Not to worry - surely, MSIs warranty was beefy enough to match the price and brand prestige. I knew something was up when I called in to their support line and was asked to pay shipping. And yeah, the problem manifested AGAIN after the "repair." No sound, and then a garbled mess. I even did a factory reset, and the problem persisted. That should tell you the problem is with the hardware. At this point, I am annoyed - I just spent more money on a computer than I ever did, and I was dealing with persistent, basic problems. So I asked MSI for a replacement. No can do. Warranty doesnt cover replacements. Only repairs. UGH. I sent it back in, for a second repair. Guess what happened? The problem manifested AGAIN. This is a defective machine, period. But will MSI stand by their product and do the right thing, nope! Sorry - the warranty only covers repairs. And so, if we had it MSIs way, we would be caught in an infinite loop of problem-repair-problem-repair, for ever (or until the warranty runs out). So let this be a lesson to all of you. Never buy MSI. Their policies suck, and their computers are lousy. I am stuck with $2000 paper weight, as far as I am concerned. I will have to look into some legal action. As a resident of California, perhaps the Lemon Law will protect me. Never. Buy. MSI.

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I work from home. Im a 3D modeler/Graphics Artist and I cannot stress how upsetting it is for the price I paid for this laptop that not even 2 months in, it has issues. I received this October 16th 2018. Today I got "The Blue Screen of Death" as shown in the photo. Not really even 2 months yet. the fan is chattering so loudly that its become an issue just being obnoxious broken sounds. I was out of work over a month waiting for this laptop, now Ill be out of work again trying to have fixed or having to replace something brand new. I wont be buying another MSI product. My last MSI gave out only 2 years in. I paid over $5,000 for that one. Another issue is the graphics seems to not be compatible with any version of Photoshop that Ive tried. It crashes immediately so I had to just turn it off for PS and a few other things that are important to my line of work.

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Dont get it from msi since this one is only 1 yr waranty and it also does not come with the limited white box. Had to return since there some dents on mine but i will be purchasung from hidevolution since they give u 2 yr waranty with the wooden box. This is a better value of a laptop compare to razer blade since it has finger print reader and lower price with more ram memory.

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Returned. MSI support horrible. Graphics card error persisted from day 1, my own research came up with it being a defective card and a known problem with this laptop. Returned and bought a different model from Best Buy, that one has a faulty bearing in the fan and the network adapter keeps going out. Now MSI wants us to send in for repair and are saying it could take up to 30 days. Not a fan of MSI so far.

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I bought this laptop after doing a ton of research on gaming laptops after deciding to replace my asus Im highly disappointed. It came to me with 1 stuck pixel that over the past couple days has turned into 4. It also has bad backlight bleeding. I got this laptop Saturday, its Tuesday now. Sending it for exchange as I seem to have a new stuck pixel each day and its brand new. I will write a better review only if the new one is better *I put something over the keyboard to make sure it wasnt just reflecting the keyboard light.

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I bought this laptop to use at school, so that I could study as well as play games such as Far Cry 5 or Counter Strike. Looks great, works great, is lightweight and portable, and gets the job done. All that for about 5 months. At that point, the main CPU fan will fail, which, according to google, is an issue that plagues about half of these laptops. The laptop will continue working, but the fan will constantly make this rattling sound that isnt drowned out by earbuds, headphones, or even noise cancelling headphones. I live in a dorm on campus, and the people in the adjacent dorms have complained about the noise. So when I say it is loud, I mean LOUD loud. I opened the laptop up in order to tighten the screws, or see what was going on, but MSI doesnt give any indication that this voids the warranty, which seems like a pretty scummy business tactic. I learned this too late, so I had to drop another $150 to order MSIs custom laptop fan that only works for this laptop. I install it, and it works great. Not even 2 weeks later the EXACT same fan fails in the EXACT same way. Same rattling, same noise. So if you want something that will work great for one semester then become a paperweight, buy this. If not, which I suspect would fit the bill of you reading this right now, dont buy this. MSIs customer support is a joke too. I submitted several tickets with little to no effect. The one time I called them, I got told that it was my fault the computer broke in the first place, so, you know, really not too much going on for them at all. Im surprised that theyre allowed to operate in the US at all based on how sketchy their whole business model is. Dont buy this, or anything from MSI.

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Day 2: it works well, beast at gaming. Gets super hot from the bottom (77c at max setting) and my RGB keys aren’t working well. I can’t disable or change colors, it’s just going crazy at this point. Okay: just received this 1 hour ago and opened it. Downloaded chrome on it, it had to restart. Now, I log in and the fans take off like a jet and I get stuck on a black screen... do they test their laptops before selling them? Lol

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