MSI GV62 8RD-200 15.6" Full HD Performance Gaming Laptop PC i5-8300H, GTX 1050Ti 4G, 8GB RAM, 16GB Intel Optane Memory + 1TB HDD, Win 10 64 bit, Black, Steelseries Red Backlit Keys

The first unit I received shortly died after a few hours of usage. The power surge/ac adaptor blew up the capacitor and possibly fried my laptop. CPU and RAM were running low. GPU wasnt drawing a lot of power because I was playing World of Warcraft on the recommended settings. Either I just had bad luck or I was thinking maybe that I drew too much power from all the usb ports to power and connect my Logitech G13, Laptop Cooling Pad, and Logitech PowerPlay Pad with G903 Mouse. Got my replacement recently and I havent had any major issues so far. I did have to plug my laptop into its AC Adapter to turn it on the first time which was weird because the battery was already at full charge. Im still worried about the quality of capacitor and conductor inside this thing. I just hope it doesnt go pop and start burning again. Overall, it is a great laptop for the price. I would recommend updating the RAM from 8gb to at least 16gb. The CPU runs super fast and doesnt start utilizing its full potential until you start doing things like installation of applications, but the Memory Usage sits around 40-50% the most of the time. I can notice some slow downs when opening Windows Explorer any some of my apps when I have other programs up. I like the addition of the cooler boost button, but most of the time I dont have to use it because I have a ThermalTake Auto Laptop Cooling Pad that monitors the bottom surface of my laptop. If I dont have my ThermalTake fan on the laptop can get as hot as 93-97 degrees Fahrenheit while sitting idle or playing games. My fan can get it as low as 82-83 degrees, consistently, while idle or gaming. Booting it up from a restart or shutdown is about as fast as an SSD. Trackpad is OK. The SteelSteries Keyboard feels great and looks awesome, but the keyboard surface of the laptop can get warm while sitting idle or gaming even when I have a fan pushing cold air underneath the laptop. There are air intakes/air vents that take in air on the bottom of the laptop. So I suggest getting a mesh aluminum or metal stand/cooling pad with your purchase. The monitor is bright and colorful. I dont see any problems with it. 1920x1080 is fine when gaming. Wireless card is finicky with both units I had. My laptop seems to lose its internet connection at random times. It is a bit frustrating. Some bloatware, but not as bad as it was 10 years ago;. Most of the bloatware seems to be from Microsoft itself after the laptop installs the updates. Uninstall Minecraft, Candy Crush, the preloaded Microsoft games, and the two Norton Internet Security applications then youre fine. Keeping the MSI software is optional, a few of these are useful like BurnRecovery to make a backup of your version of Windows just in case anything happens. Ill update and give more stars after Ive had this laptop for a month without any issues. Update(09/02/2018): After using this laptop for for almost a week now the headphone 3.5mm jack is now only outputting audio to the left side of my headphones only. I checked the balance settings for both sides on the windows volume mixer menu and they’re both set to default. I used three different headphones and I still had the same issue. I updated the RealTek Audio drivers and tested it using Razer Surround’s audio drivers; It still did not fix it. So now this leads me to believe it is a hardware issue. I’m taking one star off because every it is very frustrating to spend my time to install and update everything on this laptop to only have a hardware component fail shortly after. I’m returning this and purchasing something else from a different manufacturer.

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Didn’t work black screen out of the box. Constant blue screen crashes and system failures. Was never able to play a game or do any work on this laptop because I spent a day trying to figure out if this laptop was salvageable or not and turns out it’s completely useless. Returning this product now. They offer a free gaming headset if you leave a positive review so don’t trust all the five star reviews.

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Do not purchase this laptop. I bought it specifically to be used as a general use PC/play mild video games while on vacation and away from my custom built desktop. After 10 hours of "use," it no longer boots to Windows 10 or safe mode or any other variation thereof. I had previouslu bought an MSI MOBO which refused to boot unless windows 10 was the OS, but I had worked around all of those problems. I should have known better: MSI has boot issues, no way around it. Compliance with windows 10 does not fix these issues... It simply refuses to boot. At this point, this MSI built Laptop has decided to do absolutely nothing besides turn on and have red lights illuminated under the keyboard... Yet it fails to boot. Repeatedly. After being on the phone with technical support and windows support for a combined 10 hours, I am told that the hardware is defective and must be replaced. Excuse me, no thank you. I will take a full refund and purchase hardware and equipment that actually works as intended instead of this wishy-washy hogwash. Run like heck from this machine. It is not of ANY quality. It WILL break, even if it works at first. MSI can and should do better, but I will never buy another product of theirs. Their mishandling of this $800 machine has cost them at least $20,000 of future revenue, as I simply REFUSE to buy their products at this point... And I buy a lot of PC parts. If you have any knowledge/standards, of PC components, steer clear.

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This is my second laptop. It is apparent the hard drive has failed yet AGAIN. Upon accepting a graphics driver update, the whole laptop froze. After 30 minutes, the laptop was forced to reboot and all that came up was a blank screen with an arrow and a flashing circular icon. This laptop isnt even 30 days old yet. DONT buy this piece of junk. Ive never owned an MSI laptop and if I can help it, this one is going back and I will never own one again.

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When you receive this computer, there is a note from MSI explaining that if you review this item as 5-stars on Amazon, they will send a free pair of $100 headphones. At this point, I felt like I had been tricked. The computers hardware is decent, but the materials are poor. I had a Dell XPS 15, and it was nowhere close to that level in terms of build and materials. The screen is surprisingly poor. I constantly had to adjust the angle because it is constantly "washed out." It is a difference of only a few degrees, and even changing seating position would wash out the screen. But the biggest issue, and why I am only able to give it one star, is that is crashed twice on me within weeks of getting the computer. I did research online and this seems to be a very common issue with these computers, and with MSI laptops in general. Twice all of my files were removed. It took hours to restore to factory default settings, and it crashed once again days later. This is completely unacceptable for any computer to have this recurring issue, let alone a mid-tier performance gaming laptop.

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I am extremely disappointed with this laptop. This is a replacement that I ordered after the first one had the same issue. I figured I just got a defective unit the first time since my previous MSI worked without any issues. But nope. The second laptop is doing the same thing and unfortunately I am outside of the Amazon return window. The laptop crashes and says Repairing Disks then either dumps to the BIOS screen or just never repairs. Every month Ive had to wipe it and reset to default settings. Only for it to crash and have to do it all over again. After doing more research, this is a common issue with MSI. Apparently it is not unusual for MSI to use parts that are not compatible. Im going to contact MSI and see if they can resolve it. Otherwise, I just bought myself an $800 brick.

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Bought this back in September and have been patient with trying to use it but honestly its been utter garbage since I took it out of the box - for a machine that advertises it loads games in seconds it can barely run a game that was running mostly fine on an old Lenovo that wasnt even a gaming PC that I bought back in 2015. The last straw happened recently when I put it to sleep and it just wouldnt wake up - or rather it would try, and then spend the next several hours in a repair/analyzing mode that didnt actually do anything. After numerous attempts at factory resets (which ALSO failed, how a machine fails to do a factory reset is beyond me) Ive given up and figured Id try sending this either to Amazon to fix or possibly MSi to see if I can get something out of it - honestly this experience has turned me off this brand for good.

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