City: US, New York
Updated out of existence. I guess I get the picture. It updates nonstop until it’s so slow as pondwater. Spend more money it’s not even good for a student.
Edit: The fan is messed up already - when I turn it on it rattles forever and stays loud the entire time Im using it. Its also very slow - and I removed bloatware and have zero programs installed (this is for the internet only) and just opening, say, Paint takes forever. This computer randomly shuts down once a day. Its not overheating (its used on a cooling fan stand) and the settings are all okay. It did this a few days after I got it, and it does it every single day I use it. I am not running any games or anything on it - I use it solely for internet browsing and occasionally a Word document. I bought another (near-identical) HP the same weekend I ordered this, from Walmart, and it does the exact same thing. Ive owned a number of laptops and none have done this. Ill never again buy from this brand.
The worse purchase I have ever made, the mouse pad and keyboard does not work at all. After many attempts to have it working and restoring the laptop it still does not work. I contacted HP and although their customer service was excellent for the south american and Caribbean department, HP in the United States was no help. The item is still under warranty but they are not willing to have it fixed unless I use my own money to send it to them although there is an HP outlet mere hours away from my home. Very disappointed in HP
I bought this laptop new at the end of March because I needed a laptop to finish out the semester. It worked great for one day, of course. Then, after the weekend, I went back to school ready to finish. NOPE. Laptop is slower than the first smart phone trying to run on todays technology. It freezes CONSTANTLY and has to "think". NOW I just have a black screen. It seems that the computer is on, but there is no visual. I dont know what to do and I guess Im out $300. Terrible purchase. I understand that it isnt top of the line, but does that mean it shouldnt work at all? Im completely displeased and will not purchase another HP product due to this issue. Only reason it got a star is so I could leave a review.
It says in the specs that it has bluetooth but there is none on this laptop and the speakers play very very low.
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