Joie F Smith
After I received this laptop I sat it up according to voice directions from Cortana and Windows 10. I had so many issues with the setup that I had to reset it to factory settings. As I was reading thru the enclosed printed material, I realized that it was possibly a Sams Club edition with 2 year free support and warranty. I am also disappointed with the speed, considering that it has an 8th generation I7-8550U processor. I did research and discovered that this processor extends the battery life and perhaps this is why it is slow. things I like about this laptop are X360 convertible. It can be used in tablet mode or tent it for watching movies. It does stay cool compared to my other HP convertible. The picture is FHD and is very nice and the sound is typical B&O which has been in the past 3 HPs Ive purchased with overall good sound for built in speakers. My favorite thing is the back lit keyboard which is worth the extra money. I paid $779 with 12 month SAC free financing but you can find it for around $729 from other sellers on Amazon. Overall I really like this laptop. I suggest you do your research and decide if you want a laptop that is slightly on the heavy side and a slow processor. I prefer 15.6" screens and I dont mind the extra pound weight. If you want a lighter 15 inch laptop you will have to step up to the $1,000 bracket. So the trade off is all the features of a more expensive laptop vs. a little heavier laptop. And also shop around for prices. I found it on the HP website for $849 paid $779 on Amazon and found it as low as $689 on eBay.
