Dell XPS 15 9570-8th Generation Intel Core i7-8750H Processor, 4k Touchscreen display, 16GB DDR4 2666MHz RAM, 512GB SSD, NVIDIA GeForce GTX 1050Ti, Windows 10 Home, Gaming Capable

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Does anyone else have a bad wifi signal?? I previously had the killer card for the first couple of days and did all the driver updates and still the wifi signal was poor. I purchased the intel 9260 wifi card, installed and did the driver updates and yet my signal is still bad. Download speeds are at max 60-100mbps but weak signal so it doesnt matter how fast my connection is. Am i missing something here? I feel like the antenna is not working properly in this laptop because i ran a test with my phone next to it and download speeds were incredibly faster than the laptop. Phone was doing 260mbps download meanwhile the laptop was like 50 mbps. Called Amazon and their gonna send me a replacement i hope it works since i really like this laptop. So i got replacement and the wifi signal is good and strong but now the speakers crackle and pop, music sounds distorted at time. Looked it up and it seems to be a common problem, i give up returning it ASAP!!

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I bought this beautiful new laptop from Dell, and within a week, the spacebar started missing entries, which caused me to have to go back and insert spaces about every 10-15 words. Then a few days later, the speakers started sounding all garbled and muffled. Whatever. So I sent it into Dell for repair, and when I received it today, I get a message on the screen that there is no hard drive installed. I sat on the phone for 30 minutes waiting to speak with someone, and after about 45 minutes of trying to understand what the untrained tech was saying, I am now waiting for another box so I can send the laptop back to Dell again. Very aggravating that they have such low quality control at their domestic repair facility. Apparently when they replaced my daughter card, then failed to migrate the SSD, and didnt bother to boot the laptop to confirm that it worked. I will never buy a Dell again without Pro-level onsite support!!!!!!!!!!

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Great CPU. Video Card is fast enough to throw down the odd game when Im away from home (FFXIV, GTA V/Online, Fortnite). I tend not to play the newest AAA titles on the go, so not a concern for me. Excellent battery life. Very glad for the 2 USB-A ports in addition to the USB-C Thunderbolt port. Only complaint is the minor LCD bleed the the bottom left and right hand corners. I only notice them when the screen is displaying something dark, like in some movies or games, but its definitely not a deal breaker.

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I love this laptop, but when I first got it it wouldnt boot. Well, more accurately it spent minutes on a black screen with the keys lit before the keys stopped being lit and nothing more happened. So I did what any good IT guy would do and flipped it over, disconnected the battery and tried booting it using the power adapter. It worked. Plugged the battery back in and screwed the case back on, no more boot issues. Shortly after I realized my headset wasnt recognized when I plugged it in. Looked it up, turns out the Realtek HD Audio Manager was breaking it. Go into your task manager and disable its load on startup and you should be fine after a reboot. After getting the headset working, however, there was a weird echo. Turns out another bit of bloat from HP was causing that. Open up the Maxx Audio Pro software and turn off the Bass Boost. Id recommend uninstalling it afterwards so it cant be accidentally re-enabled. These arent things that should have been issues, but they were overall all easy to diagnose and quick to resolve. As everyone else has mentioned, the keyboard isnt the best and the graphics card isnt for gaming, but the laptop wouldnt lose a star for that. If the computer booted up correctly the first time, I would have given it 5 stars. The computer is solidly built. The touch pad is accurate (even if I nearly always use a wireless mouse). The screen is bright and colors are accurate. The battery life is amazing (especially if you use the battery saver features). The ability to upgrade the ram, wifi, and SSD is extremely welcome in a computer so thin. I had planned to replace the wifi card, the ram and the SSD, but unlike the earlier models which seemed to have slower Toshiba SSDs, mine came with a fairly quick Samsung NVMe SSD. I have a Wi-Fi 6 Killer wireless card I intend to replace the current card with, and will be getting the 32gb of ram later. Ill also be replacing the thermal paste to improve the thermals once Ive got the time. Ill update on the progress once Ive done it. All in all, this is an excellent computer Id recommend to anyone who isnt afraid to open up the computer and check connections once theyve received it. Sadly, I cant recommend it to people who arent at least a tiny bit technically savvy since, given the number of reviews stating issues, it seems fairly likely that youll have a simple problem you need to fix. Hopefully they can fix this in the next revision.

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This computer looks amazing, but it sucks. The audio engine has a bug that sometimes stop working and only produces cracking noises and white noise, apparently other people has this problem too and dell is not very good with the tech support. I will definitely try to return it

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I bought this computer hopping for the best and I find myself quite disappointed because It freezes all the time regardless the task it preforms. I have to reboot it up to 5-7 times every time I use it even if its just for checking emails. It also never wakes up from sleep, keyboard light turns on when pressing but nothing else happens. I work in animation and I purchased this computer in September, since then, Ive been working on borrowed laptops because this one is unstable!

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Ive wanted a Dell XPS for a while and I finally opted for one. Surface Pro and Dells Xps are leaders in their category of high end 2 in 1 and laptops. With 16 MB of memory and a 512 GB SSD drive this bad machines rocks royally. Fast with an excellent display you can do whatever you want and Im all about speed and space as I have a few external HDs just in case. I really dont have much to say although I’m thoroughly satisfied. I will say that you have to spend if you want the best.

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As in prior ratings, this is awful, absolutely worthless. It took hours to download Chrome and then it could not find my personal account. It is certainly not the dell xps 15 I have used in stores prior to purchasing this. Buy this machine if you want to wait over 5 minutes to open a new tab tab and to waste good money on absolute junk. Dell needs to pull these computers before their reputation is tainted for good. Do yourself a favor and buy HP Spectre 360 15 which is cheaper or the Dell Inspiron 7000 series (much cheaper) or even the Dell Inspiron 5000 series (half the price) All have 13 and 15, and Dells have 17, all touchscreens and perform much better than this. The positives: Screen and feel of keyboard and touch pad but makes no difference if you are going to stare at a blank screen waiting to load a web page. This model computer is rated #1 for 15 inch on most sites but this product on here is not it, this is defective. It was so slow to open up my Amazon tab that I was able to plug in, start up and get to Amazon quicker on my other computer. Received this item today and it is being reset (I dread how much time that will take) and packaged up to be returned. I am also contacting Dell to make them aware of this.

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Dells customer service is really awful. I mean, so bad that I strongly encourage you to buy your computer equipment from a different manufacturer. I have been trying to purchase a Dell XPS 15 9570 directly from Dell for the past three days, but they apparently do not want my money. I placed an order, including a $25 fee for "expedited shipping," which means that I would receive the laptop in one week instead of in three weeks with "standard shipping." (This is shipping to the continental US where we do have UPS & Fedex, not to outer Mongolia by camel caravan.) My credit card company placed a hold until I contacted them a little while later and verified that it was in fact me who was making the order, after which I notified Dell that they should continue to process the order. The Dell representative with whom I spoke said that everything appeared to be in order and I should expect the laptop next week. A few hours later, I received a email saying that there was a problem with the order and I needed to call Dell right away or the order would be canceled. I called Dell, and after being transferred to the "verification" unit, I was left on hold for 40 minutes. (I tried to use the automated receive-a-call-back system, but it was not working, so I was left on hold.) After 40 minutes, thinking there must be some kind of glitch in their calls routing system, I hung up and called back. I was left on hold another 20 or 30 minutes. Finally someone from the verification unit answered. When I explained why I was calling, he said that I just needed to reply to the email with a message saying that I had indeed authorized the purchase, so I did that. That sounded pretty sketchy and not sure why I was made to wait on hold so long just to be told that. The evening of the following day (that is, last night), I received another email, this time saying that the order had been canceled, which I verified by checking the order status online. When I called today to find out what was going on and to try to reinstate the order, the first representative I spoke with said that he could see that (1) the order had initially been placed on hold, (2) the hold had been manually lifted, (3) the order had then been canceled because the credit card had been declined. He could not tell from the notes in their system whether the credit card had been declined by my credit card company or by Dell. He offered to place a new order (which would be available with "express" shipping 10 days from now) or to transfer me to someone who might be able to see why the previous order had been canceled and to try to reinstate that order. I requested the latter. The representative I was transferred to told me that the system showed that there was NO problem with the order. I said that that did not make sense because I had received an email saying it had been canceled, the online status update had shown me that it had been canceled, and the previous representative to whom I had just spoken had also said it had been canceled. After some more checking, this new representative said that she could see that it had been canceled but did not know why. She offered to transfer me to sales to have a new order placed. I told her that it would make no sense to place a new order until I resolved why the previous order had been canceled, since a new order could very well be canceled, too, just wasting my time. I then decided to check with my credit card company again, just to be sure that there was no problem on their end before attempting to place another order. The credit card company confirmed that they had not declined the purchase request and that the cost was well within the available line of credit. Apart from all of that confusion with the Dell service representatives, I also had a hard time understanding most of them, both from the low audio volume of their phones/devices and from their accents. (I dont necessarily object to companies using overseas call-centers, but I do object if their doing so makes it difficult for customers to understand what the customer service representatives are saying.) I am a past Dell customer. My first desktop was a Dell, and one of my first laptops. In terms of laptops, I have also owned a Thinkpad and a budget Acer. For the past 10 years my main laptop has been a MacBook Pro, which I have liked so much that I bought another one for my parents. I didnt have so much trouble with Dell in the past, and I havent had any significant problems with the MacBooks. (In fact, the one time I needed to speak with Apple, it was a quick and easy conversation.) How does Dell stay in the business of selling laptops to the public if their customer service has become this bad? Despite the difficulty I have been having with customer service, I was going to give it one more shot with Dell, but after reading all of the complaints in discussion forums about the problems other customers have had with the XPS 15 9570 and 9560 (dead pixels, display backlight bleeding, coil whine, poor quality control on the fittings, not going to sleep properly and overheating in backpacks), I am worried what the experience might be like if I actually manage to get one of their laptops and need support with a technical problem. I am going to cut my losses and buy from a different manufacturer. I recommend you do the same. Good luck.

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As many have described, this machine has a flaw and will likely fail. Mine got some flickering screen issue thats not solved without any update in driver or firmware. The problem persists even outside the OS. Before buying please note that and also search on youtube for this issue. As this machine includes only Mail in Warranty you will need to send it back for repair and wait for a week to get it back. The only solution to this would be to upgrade the warranty for an on site visit but Dell also makes that difficult and does not provide an online option for doing so. Hands down after being a Apple customer for more than 25 years, its worth their premium. Ive had a wonderful mac book pro for 5 years and no issues ( just needed a much faster one ) just needed a faster one. DONT BUY THIS

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