Dell Touchscreen 2-in-1 Inspiron 5000 Backlit Keyboard 13.3 inch Full HD Laptop PC, Intel Core i7-8550U Quad-Core, 8GB DDR4, 256GB SSD, WIFI, Media Card Reader, Windows 10

I was a little apprehensive ordering this laptop due to the lack of enough reviews, and also from reviews from other tech sites. Some about the brightness of the screen, some about the quality of the RGB color gamut range, some about the "junk" included with the laptop. I received the laptop fast with Amazon Prime, in very good packaging and good condition. Initial setting was a breeze, and immediately had a good feeling about the speed of the hardware/system. Once all windows updates were applied, I always go to control panel to remove all unwanted "junk". Surprised that there was not any at all. Pretty clean, and I did not have to remove anything. There was not MacAfee, nor other annoying trial versions of any programs. Only some Windows apps, mostly games, that it was easy to remove from the store. That was very good, and went on installing my own programs such as Office 2016, ACDsee photo suit, etc. No problems. The screen quality is pretty good, I did not get this laptop for photo editing, I do that on my desktop. As far as the screen brightness is concerned, people seem to not take under consideration that a good part of it is tide to the power plan used by the user. That is very easily changed under the notification panel on the right of the taskbar, where the brightness of the screen can be control to taste. Then you can have a much brighter screen. I am not sure that it will be bright enough for "interrogations", however is bright enough for me. Bottom line, I am very pleased with the laptop. Its portability is a fun aspect of its use. It is a good looking laptop, and yes, so far I love it. I would recommend this laptop for general and comfortable use. Please remember, it is not an $1,800.00 machine, but it is perfect for what was meant to be used on this price range, and a joy to use. Additionally, it is upgradeable, so one will not have to pay that $1,800.00 price for more memory and larger storage capacity.

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I bought this laptop after my previous unit crapped out on me. Considering the price tag, I expected it be pretty decent, however, I have had problems with this Dell literally from the beginning. From the first time I booted up, I was presented with a screen stating "AC POWER ADAPTER WATTAGE AND TYPE CANNOT BE DETERMINED." Despite this, the laptop charged just fine, however, just two days later, the laptop will no longer charge, and when I hover over the battery icon, it says, "(plugged in, not charging)." When I check the BIOS at startup, it says AC Adapter type is "UNKNOWN." I am using the same 45W Dell AC adapter that came with the computer. The adapter appears to be in perfect condition, and the green LED light is on. I have tried plugging it in to different outlets in my home, and I receive the same result. I tried updating the BIOS. I used Dells online diagnostic tool for hardware problems, as well as the diagnostic tool specifically for this AC charging problem, but no problems were detected. I emailed Dells Tech support, detailing all of the information above, and they clearly did not read my email, because they asked me to do all of the things I already mentioned. They then told me I could send it back for repairs that will take 10-12 days to complete. What bothers me most about this, is that if you do a quick Google search regarding this AC adapter problem, you will immediately get results regarding Dell computers, so this is clearly a problem they are aware of. I did not spend $800 in order to receive a faulty product that the manufacturer is aware is faulty. I use this unit for schoolwork, and being without it for 12 days is an unreasonable expectation. At this point, I am debating whether I want to get it fixed or just send it back for a refund. I did not want a Dell to begin with, but this seemed like a good deal. I am now regretting that decision.

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Good laptop/tablet indeed. I was surprised that it is even cheaper than Costco, and with the high-end screen. I am pleased with it.

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Everything was great....until a dell update crashed my Inspiron 13 less than 4 months in. The touchpad wasn’t perfect, and the battery didn’t last very long, but I had absolutely no problems and would have given it 4-5 stars, until the damn automatic dell update. Now I log in and the restart screen pops up freezing everything until it restarts and repeats the process, over and over... After reading the reviews, most seem to be within a few months of purchasing. Are these things just built to not last? Not sure if it’s an isolated problem or Dell, but it’s unacceptable regardless. Be cautious before purchasing as it’s going to be a pain trying to get repaired/replaced

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So far so good! Almost returned though because of the "adaptive" charging not allowing it to charge past 55%. Had no idea that this was something that machines do nowadays!

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I like it, but I have to return it because it is getting too hot in the bottom. I did not see other users talk about this problem in their reviews.

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Dont listen to the one star reviews. This is a great laptop for serious workloads. If you are getting this as a gaming laptop, just buy a gaming laptop or a gaming PC. It drives me crazy how many people just dont know how to take care of a computer and then give it a 1 star rating when they break it. A computer is only as useless as its user.

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This laptop is perfect in every way. Its pretty compact and light - so its perfect for bringing to work or classes. The laptop is well-made and can probably sustain some abuse. The battery is outstanding. It easily gets 8 to 12 hours on a single charge. This is with normal usage (normal screen brightness, browsing/using Word with no volume). The touch screen and touch pad both work great. I havent had any issues with either of these. Sound quality is very good. The display is beautiful. This laptop also has quite a bit of horsepower. It can process quite a few programs at once, and it boots up quickly. Im always too lazy to close unused programs, and this laptop has been pretty forgiving in that regard. Oddly, this laptop is also good at connecting to the internet. Its great at great strong signals. The keyboard is great. Keys are well-placed and easy to press. This laptop isnt the best for gaming. It can run games, but not nearly as well as something youd get from a gaming laptop. I dont use it for gaming, so thats fine. If this laptop were $1500, I wouldnt question it. Youre really getting a lot of bang for your buck here in terms of specs. And I havent had any glitches or problems to speak of. Just get rid of the anti-virus program, its annoying.

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I am going to be frank. I read the reviews and decided to take my chances as there seemed to be more positive than negative reviews. That was my mistake. Over the last few days I had been having some issues with my laptop because it did not seem to be charging. At first I attributed this to the charger and ordered another one. Well, when it got here and there was no sign of the laptop charging I knew that this was something else. I tried the old charger in a last ditch effort and the light from the charger would be green right up until I plugged it into the laptop then it would turn off. I called Amazon and they directed me to Dell support where I was told that it was something in the hardware and that these things happen and not to worry. Well I am very f-n worried because I had a ton of assignments for school on there that I cant access because the laptop that I paid good money for turned out to have shoddy craftsmanship. I now have to wait 10-12 days for repairs. I have had this laptop for less than 3 months. In what world do things require repair when youve just bought them?! Do yourself a favor and look somewhere else if you want a laptop that will last. If youll excuse me Ill be trying to redo my assignments from scratch for the next several days

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The computer I purchased is supposed to come with windows 10. Once you start the computer up, it requires the windows product key to activate it. I was not provided a product key to enter. I called Beach Camera customer support and told the rep my problem, and she recommended I call Amazon. Then she told me nevermind, call the manufacturer. This is not the customer support I felt I should get. There is no reason purchasing from a third party if they cannot facilitate successful installation and startup of the product they sell. I wont buy from Beach Camera again.

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