James Beswick
I used to like Dell and then a few years back the quality declined and the machines didnt compare well to many competitors. Unboxing this unit, my expectations werent high but I was quickly delighted to find they are back in the game, and this is nothing like the slew of plasticky, slow, bulky Dells Ive been used to seeing. Out of the box, this is small sleek device with minimal packaging. Mine was not charged prior to arrival but it started straight away after hooking it to an outlet. The Windows 10 installation leaves a lot to be desired but thats really a Microsoft issue. Dell hasnt bloated the OS too aggressively (there are some support apps and an easily-disabled McAfee subscription) but Microsoft adds Candy Crush, XBox, Cortana and a whole raft of applications you dont need (almost a gigabyte in total). One problem I encountered was the WIndows software was not activated - a 15 minute call to Dell support resolved the issue and the technician remote-piloted the machine smoothly. The unit itself has an average weight of around 4 pounds but the 14" screen size makes it easy to slip into almost any bag. The screen is really excellent and its easy to forget youre typing on something this small, especially with the responsive, comfortable keyboard. The touchpad is also first class, supporting all the common two-and-three finger maneuvers, and not exhibiting any loose hardware or accidental tapping when typing. The tablet mode is a gimmick in my opinion but its a matter of personal preference. You can spin the screen all the way around and use this as a writing pad (no pen supplied). You can also tent the display for watching movies or video. In the tablet position, the screen seems enormous and the keyboard is exposed on the reverse side. Ive never found a good reason to use the laptops in this position but if you prefer this mode, it operates just fine and the multi-touch display is highly responsive. Between the i7 processor, 8GB RAM and capable 250GB SDD, this is a very fast machine that handled all my tests. From browsing with 40-50 tabs to Microsoft Office tasks and running VS Code and Photoshop, it kept pace with everything I was doing. The battery life can always be better on these Windows machines, and it ranges from 4-8 hours depending on the power settings and your usage. I never found the heating fan activating constantly or any of the usual issues I see with mid-range laptops. I was impressed with the Dell technical support which was both fast and efficient and leagues away from experiences of the past. The build quality is really remarkable and its hard to fault anything in the hardware. If youre looking for a premium quality machine under a thousand dollars, this should be right at the top of your list.
