Amazon Customer
I bought this laptop in December17. My laptop started having issues a very few months after purchase (its still in warranty for quite some time). The laptop kept powering off and then not starting back-on (or no display) despite several tries and showed random behavior (i had to reset the OS too, losing all my data). Ultimately there came a time when the laptop shut off with no LEDs turning on and the laptop would not power-on no matter what. I had to FedEX ship my product to their Houston site after making a long customer delivery call. I got back my laptop in a week (with the motherboard replaced). However, ever since, it has battery issues (ie. the battery drops from 50%+ to 6% within a minute) making it impossible to work with the laptop unless connected to a power source. I have never seen a Dell laptop to have misbehaved so much, it really hinders all your work.
