Tony O
I purchased the FX505DY (AMD CPU and GPU. The description on ASUS and Amazon indicated that is had an RGB keyboard. Looking at the ASUS website for the DY model shows the laptop changing colors of the keyboard. After purchasing the laptop, and then contacting support when I was unable to change the color. Asus indicated that the model being sold does not have that capability. In the small print on the Asus site, it indicates that not all models support the RGB keyboard. Issue #2 was the WiFi adapter. I use a home mesh network that is benchmarked by phones and other wireless devices, including another laptop at 230-270 Mbs. This laptop would begin the same test at 50 and drop down into the low teens. Working with support on the first issue, they had me uninstall and resintall the adapter. This resulted in a test that began at 250 Mbs, but within 5 seconds dropped back down to below 20 Mbs. The support person suggested doing a loading of default values to the BIOS, but I had made up my mind the laptop was being returned. The last issue I encountered was the track pad. It was flaky and sometimes completely unresponsive for 3-10 seconds, and then work again for a short period of time before becoming unresponsive again. For the day I had the system, the benchmarks on the CPU/GPU were as expected. Only item I should have known, but didnt going into a dual video option model is that each application needs to be assigned which GPU to use (onboard or add-on card). Battery life was about 2.5 hours with typical activity, when not using the add-on- video card. The support at Asus was good and I was very happy with the support of Amazon in allowing this item to be returned. I hope that both will update their sites to ensure that others know what this model does and does not offer.
