SR
This laptop is great for mid to mid-high level gaming. Graphics are decent, speed is decent, load time is decent. Plays GTA Online with almost no issues. Videos look great. The problems with this laptop are that sound will not play at all with hp plugged in, or with a phone plugged in via USB to charge. It also will not maintain an Ethernet connection once powered down or after a restart. I might occasionally get lucky and not have to restart my modem first thing in the morning when powering on this laptop, but usually I have to restart my modem between 2 and 5 times to get this laptop to fully load webpages or log into games. Ive run all kinds of troubleshooters and diagnosis, and I contacted Amazon tech support, but after a few basic questions it was suggested it may be defective and to return the laptop. To avoid further hassle I decided that was the best course of action. The laptop also runs extremely hot, especially in games such as GTA Online, even with a chill pad. Overall Im really disappointed because I actually love this laptop and the level of gaming I can achieve with this mid-price laptop, and I really dont want to have to return it.
