ASUS Chromebook C202SA-YS04 11.6" Ruggedized and Water Resistant Design with 180 Degree Hinge (Intel Celeron 4GB RAM, 32GB eMMC, Dark Blue)

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This chrome book only lasted three and a half months. The battery will not hold a charge, apparently this is a common problem with this model. I bought this from Amazon warehouse. I have always been happy with my purchases through them, but this time it didnt work out.

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We bought this for our daughter as required for high school. It had great reviews and had a good price. She has used this for less than 2 months, and it is kept in a neoprene pouch between classes and when not in use. Last week, a defect started to appear on the upper left portion of the screen, that has now progressed to a third of the screen blocked out and unusable. There was not an impact or damage to cause this. It is essentially non-working at this point. I called ASUS to check about the warranty. I was told that I had to pay the shipping to send it back, it would be gone at least 7-10 business days, and the manufacturer would deem if it was "manufacturer defect or user damage." If it was deemed damaged, we would be responsible for all repairs. After the phone conversation, I have no confidence that this company would take responsibility for its defective product. I will not pay the money for shipping just for them then say it was damaged, when in fact it wasnt. Please, save yourself $200 and buy another product by another manufacturer. You might be lucky and get one that works, but then again, you may not and you will just be out $200 like we are.

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Cant write a good review, had it on for about 5 minutes and it locked up. Finally got it to turn off and when it came back on all we got was a black screen.

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The laptop worked fine for 6 months until the LCD screen broke after watching videos for 2h. Part of the screen no longer showed anything, it just stayed white. Sending in the laptop for warranty (shipping needs to be paid!) turned out to be a big mistake. ASUS apparently has an exclusion in their warranty for anything that breaks. If the technician hasnt been advised of there being a known issue/defect of that sort the claim is denied. Funny isnt it, this way they never have to fulfill a warranty claim unless they have experienced the same problem in their lab, or they know they used inferior material somewhere, or? The whole reason for going with this laptop was their slogan of the laptop being rugged, thus a long lasting product which turned out to be a total scam. Dont get me wrong, if there would be a hole in the screen or a dent on the chassis, or water in the laptop, or anything clearly indicating an external force, i.e. stupid me breaking it, I am all for denying a claim, but this way, not acceptable. Just bought another Samsung Chromebook 3 to replace this ASUS fiasco. The old one is now running for almost two years without problems in the hands of someone not always taking good care of it, thats rugged without falsely bragging about it.

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I ordered this in June 2017. It worked until July 2017. I noticed some minor problems right away with my documents opening on their own and had to reset the laptop to factory settings. I had to reset twice. Today, I turned on the laptop and it showed the startup screen (white screen with the word "Chrome.") It then went black and blinked the startup screen again. It keeps going on and off. It worked for a little less than a month and a half. Im returning it. It would have been a great little laptop if it had worked.

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I ordered two of these for my homeschooling children. This computer was great for the couple of months that it worked. We did all the right things. No computer on laps or beds...It just turned off one day and simply would not turn back on. It wont even charge. My son had his replaced after only a week of use and his wont turn on now either. 3/3 bad laptops is too much. I would avoid this.

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For the price and the specs its a great chromebook...the problem is that the hardware is faulty. After about a months worth of use, it randomly shut off one day. I have yet been able to turn it on. I am thinking it might be the power adaptor. I am going to test it later today. Regardless, after searching in the comments for similar issues, this seems to be persistent with this product. They should do a recall on this product or offer free hardware repairs since this is a very common issue.

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Ive been a Chromebook fan since 2015. Many people writing reviews on Amazon about their frustrations with certain Chromebooks are almost entirely confused about-- or unfamiliar with-- the OS, so they take it out on the machine. Thats not fair or accurate. By way of background, I also need to explain that I bought a pair of ASUS C100PA-DB02 10.1-inch Chromebook flips with touchscreens back in 2015. They have very glossy/shiny screens which glare, but the touch screen feature is nice. They also feature an actual aluminum metal chassis which is very elegant and classy looking (although prone to scratches). I saw this "ruggedized" version of a Chromebook on Amazon and thought Id pick one up. Im already an Asus fan, I like the Chromebook OS, and I was looking for a more durable Chromebook to literally throw in my backpack or briefcase and head out the door-- without worrying about a sleeve, case, or possible scratches if none of these was used. Well, this "ruggedized" version looks like itd be great for children. Not so great for professional adults whove been spoiled with the nicer Chromebooks or laptops. I dont mean to be harsh because the chassis isnt awful, but it does have more of a look of Fisher Price or Leapfrog than Apple or PC. The Screen: The screen on this laptop is dimmer and more grainy (of that makes sense) than my other two laptops (both my other Chromebook and a PC laptop). The screen is anti-glare to be sure (a good thing), but you can sort of see a matrix pattern on the screen (a bad thing). The colors are also ever-so-slightly more washed out and dull. I compared all the screens side-by-side. If youre a student or a parent buying this for a child in grade-school, I dont think youll be disappointed. If youre a photographer, visual artist, or someone who with a keen eye who enjoys HD movies, youll notice that this screen is simply not up to par with other laptops on the market. The Keys: The keys on this laptop are my biggest frustration. While many keyboards today are back-lit, that would be a luxury on a Chromebook. Fair enough. But is it too much to ask for high-contrast silk screening? Maybe a phosphorescent or white print color for the keys? Apparently so. This keyboard has mid-to-dark-blue lettering on black keys. A really, really stupid choice that makes no scientific or practical sense other than to match the color blue to the "ruggedized" cover trim. These keys will be hard to see in low-lighting. Lastly, the keys on this keyboard are noticeably taller than on my other Asus Chromebook. Probably twice as tall. You feel like youre typing on a manual typewriter. Very poor design choice. Summary: If I were a parent, Id buy my kid this laptop in a heartbeat. Its compact, durable, water-resistant, has excellent battery life, access to the Internet, if used with Google Drive and Google Docs all work is saved and backed-up automatically, the laptop is somewhat immune to viruses, and its certainly rugged. However, if I were a college student and wanted all the above *plus* the ability to really enjoy streaming movies and to comfortably type-up term papers for hours on end, Id probably get a Chromebook with a nicer screen and better keyboard. Sadly, for me, this laptop was a no-go and Ill be returning it. Sticking with the aluminum Asus 2-in-1 with touchscreen. If you found this review, please give me a thumbs up. Cheers.

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This is a very solid feeling unit, unlike many inexpensive Chromebooks. All the reviews are spot on about performance and battery life. I take exception to the comments about this unit (or any Chromebook) being "limited." Google "install Ubuntu on Chromebook" and follow the instructions, and you will have a fully functional Linux computer. Install LibreOffice for your office suite, Gimp for photo editing, Audacity for audio recording and editing, and any other Linux applications you want. Put a 64 GB SD card in the slot for all your data. You will have a computer that is more secure than any Windows computer, costs a small fraction of any Mac computer, and can do pretty much anything you want. The world of Linux software is amazing, and it is all free, OK, so it cant manage your iPhone, but it can do darn near anything else. All for under $200. I do not see myself going back to Windows or Mac ever.

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49 year old 3D designer here. I was looking for a light weight solution to get me out of my office when I just needed to use the internet, google docs etc. Figured for $200 it would just be a nice little cheap toy. This thing is pretty amazing. Nice keyboard, decent screen, great webcam (to use mostly with Hangouts) good speakers and its really fast. I watched about 4 hours of videos on battery and it only went down to 79% full. Solid unit, very happy with purchase.

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