Apple MacBook Air MJVM2LL/A Intel i5 1.6GHz 4GB 128GB (Renewed)

I was so excited because this laptop came in perfect condition. But when I tried to change the unsername to my name it wouldn’t work. 3 calls to Apple later, and I find out this computer is owned by a school that can remotely access my laptop at any time. Meaning, if they wanted to they could shut down and erase my laptop. Amazon gave me a full refund but I am very sad and disappointed

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It said I had to do an update. When I hit the only update allowed it said the latest version was already installed but it wouldn’t let me go foward. Also the screen seemed loose. So if it was cleared out they never installed the new software correctly. So it wouldn’t let me even get to the main screen. Others had luck but I did not. Also when I plugged the power bar in. It had a bit of a shock come out. As an electrician, I know that was a big no no. I was willing to spend the money and get the correct power cord. But with everything else. I thought that’s already 3 strikes. No thanks.

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When I received this package, I was thrilled...until I tried to turn it on and got a “low battery” notification...for 16+ hours. Turns out the cord provided (not a Mac product) is not the correct wattage to charge this device. It’s hard to tell at this point if the computer is faulty or not now that I’ve purchased a new cord from Best Buy, but it shuts down as soon as it’s disconnected from power. The screen is pretty floppy, too- falls back without provocation. All of which seem like things that should have been mentioned in the details before I decided to purchase. After taking this computer to the Apple store, I was informed that the issue was indeed the battery- completely bad and had to be replaced. Again, something that I wish I had known before purchasing. It is in working order now, but doesn’t meet my standards of what “certified refurbished” means, and product details lacking for sufficient purchasing knowledge ahead of time.

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I have been struggling with this product since day one. I am not getting responses from the seller OR the extended warranty repair company. I have never had trouble with Amazon before. Every issue I have ever had has been settled with ease and courtesy. This has not. Made more devastating as it it is the largest purchase I have had and the product has been unusable almost since day one. We sent it to the extended warranty place who said they fixed it but it still doesn’t work. We have spent hours at Apple doing diagnostics and it is simply not functional. To repair it would cost more than I paid. They do not think that the parts it was refurbished with are even Apple parts. This was a terrible product and not worth the money.

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I bought this Mac and it came with a non Apple charger, I bought this as travel computer, sure enough in the first week while I was in Europe I had to buy am authentic Apple charger at $117. Now a month later my Mac has died. It was having issues as in when I tried to maximize the scene with Netflix it would just shrink to a 3x5" screen volume, also the screen had been replaced before I bought it and is not well attached, very disappointed, I bought this last summer, but only started to use it in October when I was traveling, so I spent close to $700 for a Mac that lasted 2 months, return and replacement window has "closed" so I am stuck with a hefty repair bill.

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Delivered in 2 days! But Delivered with scratches & dents on the top and bottom. The inside is perfect and clean and the screen is good and everything works as expected. The amount of dents and scratches is not acceptable

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The computer kept making a loud noise that never stopped. I tried to call customer support during business hours and nobody picked up.

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