Logitech M510 Wireless Computer Mouse – Comfortable Shape with USB Unifying Receiver, with Back/Forward Buttons and Side-to-Side Scrolling, Blue

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Ive purchased two that have both broken. I use them regularly as a student with a surface book, and put them in my backpack. I love the form factor and the functionality. However, for some reason they continually drop their signal. I know theyre still functional because if I put my finger in the sensor area the mouse pointer still moves. I do not understand why the mouse device signal keeps stopping. This is the second device that has failed after a few months in exactly the same way. Ive gone online to troubleshoot. Ive disabled all bluetooth power saving mode options. Ive updated my drivers and firmware. Ive restarted. Ive uninstalled and reinstalled all the software. Ive changed the batteries.

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Ordered and delivered last week. While configuring the mouse on Windows 10, I got a message that Logitech Options Software was required to activate the advanced hardware (scroll wheel tilt and side buttons) on the mouse. I followed the link and down loaded the software (zip file). I extracted all the files and looked for the install file--NOT there. Went to Logitech site and asked for help (only contact allowed was via e-mail). Crickets! Crickets! Crickets! I have a mouse that has basic functions (left/Right buttons and Scroll wheel). If that is good enough for you, buy this mouse (Note: there is a cheaper basic function mouse on the market). Found the answer! The Windows download area of the Logitech web site was downloading software for Macintosh. Someone fixed this and the Windows area is now downloading an install file for Windows. No one from Logitech has responded to my request for help. My next purchase will DEFINITLY NOT be from Logitech!

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EDIT: (01-31-2018): I used the mouse for a full day yesterday and I cant take it any more. Returned it today for a refund. EDIT (01-29-2018): Replacement arrived today. It is only slightly better, the mouse wheel is still noisy and loose. This will be my last Logitech product. Another company down the drain. EDIT (01-26-2018): Well this stinks, the older model is out of stock. So today I sent it in for a replacement, well at least there is no charge to ship it back. Unfortunately, now I am reading that other people are having the same problem with the wheel, even after multiple replacements; sounds like Logitech either cheapened up or it is just a bad design. Well, went to pick up more shipping envelopes today as I am not too optimistic that I will be sending the next one back as well. Stay away from this mouse. I have the older version of the M510 and really like it. The mouse wheel on this new version (910-002533) is very loose side to side and very noisy, and the mouse click travel is short.....probably going to return it if I can still find the older version (910-001822) and it doesnt cost more to ship it back than the mouse is worth.

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I went to the address on the packaging and downloaded the software it suggested based on my operating system. The software started asking me all sorts of questions about my keyboard for some reason and if I want to send information to Logitech. After it installed it says I have to restart. So I shut down all my programs and restart. I reopened the software and it says This software does not support all of the Logitech Devices (meaning the new mouse as it is the only Logitech device) and then sends me to a link where I have to register to download new software. Wheel is very stiff and the laser cannot gather information when on the smooth spot on my desk where my old Logitech mouse was.

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Product works fine, however if it fails during the warranty period, then you are in trouble. I bought this mouse, and it worked fine, and suddenly within the warranty period it stopped working. I called Logitech, and explained the situation, we troubleshooted the problem and realized that it was a warranty issue and it will be replaced. The CSR said that this would take 5-7 business days. Well its now been 4 weeks and numerous calls to customer service and nothing has happened yet. For the last two weeks, my request status has been approved and about to be shipped. Everytime I call, they say the product will be shipped now, and then a few days pass by, and then nothing. How can it take more than 2 days forget 2 weeks for Logitech to ship the replacement? and its still not shipped yet. I am not sure why Logitech offers warranty when they cannot honor it.

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Ive owned three of these mice of late, and both have run into similar problems. I will preface this review by stating that while they work, both mice functioned well. I like the size and shape, the extra buttons are useful for my editing work, and the mouse is precise and responsive. Most important to me, its comfortable. But with both mice, they would stop registering input or create input of their own. My last one acted like it was haunted, but it was out of warranty and I figured it was easier to just replace it. This one is only a couple months old (a replacement through Amazon for another purchased one), and will no longer accept a left-click input (and will actually randomly toss in its own). Its not the receiver: right now, I am using the keyboard I picked up with the original mouse and an older mouse through the Logitech unifying receiver. Thats right, Ive got a four year old mouse that outlasted this model three times. Logitech makes great products, ordinarily, but I cannot recommend a model that has malfunctioned on me three times--especially since its failed in roughly the same way all three times. Ive contacted Logitech support, but Im buying a different mouse in the meanwhile, because the loss of functionality is too much of an inconvenience to keep suffering. I dont give this product a bad review lightly. I wanted to like it so much I dealt with two bad versions.

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This is the second time Ive had this mouse. The reason for my 1 star is because it is the second time the scroll wheel has stopped. It is intermittent on when it works. Im a gamer and use the scroll wheel quite often. Do you know how annoying it is to have to literally PRESS DOWN to even get a response from the scroll wheel? I even used compressed air to clean out the inside of my mouse, hoping that the scroll wheel would work again. Nope. Nothing worked. I used my mouse like it was my own very little baby. But, regardless of how gentle I was with it, I hate that stupid scroll wheel. I will not be buying a 3rd Logitech M510 mouse, ever. I actually went ahead and bought another brand. Thanks Logitech for losing a loyal customer. I gave you two tries, I cant afford to give you a 3rd.

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I was very happy with this mouse at first when I got it (I bought 3 of them for different computers) - the shape is good, the button placements are helpful and they can be customized. I had no issues getting the USB dongle work and I had no issues with disconnections. The mice worked fine for about 3 months. Then all of them, roughly after the same time of use, started breaking down - the left button sometimes doesnt register a click, sometimes it registers it multiple times. Sometimes the mouse doesnt detect that its being moved and sometimes the middle wheel doesnt register rolling. The issues with the left button turned severe after a couple of weeks after, to the point where the mouse almost never generates the expected behavior. For $20, this is an extremely expensive piece of plastic junk. I use computer at least 9 hours a day for different things so usability and reliability are my top concerns when I buy a mouse. This one scored pretty well on usability (its shape is what made me buy it - its near impossible to buy a mouse now that has a shape similiar to Intellimouse Explorer). Id be willing to pay a somewhat higher price for a quality mouse but there doesnt seem to be one. This one is junk for sure - buy it if you only need a mouse for a short time.

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This is to replace the first one I got and I loved it so much I got another when, after a year of hard use, it started doing a double click when it was pushed once. I dont care because it was a great "normal" mouse with all of the bells and whistles while not trying to be something different. UPDATE: I loved this mouse BUT: I ordered my first one in August of 16. It started to do double clicks, deleting thing I didnt want deleted. I ordered another one September of 17. Now its February of 18 and my second one is doing the same thing. New batteries dont help. I ordered a different brand this time.

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I really liked this mouse and I thought since I paid a little extra I would be getting a better product. My last, less expensive Logitech mouse failed after about a year because the USB receiver stopped working. I hoped this one would be different. This one worked great for about 2-1/2 months and then the mouse stop receiving input from the USB and completely stopped working. Changing batteries did not help. I even cleaned the USB receiver and nothing. I learned by trial and error that taking out the USB receiver and then re-inserting it would solve the problem. At first this helped and I would get connection again for a few days. Eventually I needed to do this every couple hours and then it finally went completely dead and no amount of re-inserting helped. Of course I questioned my actual USB port (Macbook) thinking it was defective but when I tested it with various other USB inputs, it works like a charm. Thus I have come to the conclusion that Logitech makes defective USB receivers so that buyers have to purchase a new one more often. Prove me wrong, Logitech and send me a replacement that doesnt go bad after 3 months.

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