Logitech K800 Wireless Illuminated Keyboard — Backlit Keyboard, Fast-Charging, Dropout-Free 2.4GHz Connection

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When I received it was perfect, the light sensor was awesome and everything but within 4 months 2 keys have poped out and now is useless. When I received it, it was awesome, the light sensor and the soft feeling...great. BUT within a couple of months a started feeling that the light started failing and little by little one key poped out, then another one. How is this possible for a keyboard of this price range?!

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I have used the Logitech K800 since I purchased my computer in 2013. I replaced the K800 in November 2017: the first one finally wore out from use - the backlight acted sporadically, a key here and there malfunctioned, etc. I figured I got a good four+ years use of it and figured everything eventually needs replacing. Because of my positive thoughts I replaced it with the same model in November 2017. March 2018 - the keyboard began inserting random letters/numbers/symbols when many of the keys were depressed. I contacted Logitech customer support. It took DAYS for a response, which was almost an automatic, canned reply, i.e. "...were sorry...heavy load...try this...try that..." I followed their advice to no avail. Over the course of two weeks, we exchanged four emails. The non-response, no-caring attitude really bothered me. One day near the end of March, a replacement K800 arrived at my door - no explanation from Logitech. I was happy, but remained in the dark about who or why it was sent to me. First week of May 2018 - the replacement K800 began exhibiting the exact same behavior: random letters/numbers/symbols. Again, and begrudgingly, I contacted Logitech to let them know the mysterious replacement K800 had malfunctioned just like the other one from November. Five days later, I received a "canned" reply..."...were sorry...experiencing heavy volume...etc" I thought, "Oh, no. Here we go again." No. I was not going to repeat the nightmare of less than six weeks earlier and demanded a refund. Four days after that correspondence, I received yet another "canned" response "suggesting" I try this, try that. No. I dont what happened to the production of the K800 from 2013 to 2017/18, but obviously there is something wrong. It served me well, but its replacement is just not worth the frustration. Good luck to anyone who contacts Logitech customer support. They are slow to reply, their replies are useless - the attitude is "we dont care." I cannot recommend the K800 anymore. Save yourself frustration and find an alternative.

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I purchased the mouse / keyboard combo back in 10/2016. At that time the charger part didnt work, I disassembled to follow the online fixes and could find nothing broken or wrong - it just didnt charge the batteries. I liked the feel of the keyboard so decided to live with the fact that I had to use normal batteries. Last month 2/2017 the period key next to the question mark key stopped working. Imdisassembled again but couldnt get it to work. I like the keyboard so ordered another which I received a few days ago. Again the charging system is crap so I disassembled and again found no obvious wiring issues, so reassembled and will use this one until it craps out in 6 months. Bottom line, I expect a lot better products from Logitech. Two pieces of crap in a row is the kind of thing that makes me say never again. Go online and try to find any help on the Logitech site. Good luck there! I work in the computer industry and Logitech was (repeat WAS) a good brand once upon a time. Spend your hard earned money on a better product from a better manufacturer or buy this and roll the dice. If you buy one you will get to know the inside better than the outside.

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This keyboard has a firmware or hardware flaw. It doesnt keep up with my typing (about 130 WPM). A super easy test: Hold down the RIGHT shift key and type ID. If the D doesnt come a good 500ms AFTER the I, the D doesnt get typed. Hold down the LEFT shift key and type ID and its fine. Use a capital I and a lowercase D, i.e. Id, and its fine. Thats just one example of how it fails. There were others that failed, too. For example the word "voice" The "c" only appears about 25% of the time for me. I have to slow WAAAAAAAAAY down for the "c" to appear. Working with Logitech support, they sent me a new keyboard. I knew it wasnt going to fix things, but I went through the motions. I was right: it didnt fix anything. It wasnt my keyboard; its the keyboard model itself thats flawed. I asked Logitech support repeatedly if there was some way to elevate this to the firmware or hardware team. I got no response, and eventually I got an offer to return the keyboard, which TBD if theyre going to reimburse me, which is absurd. Ill update my review if I hear back and its with anything other then "sorry... heres your money back."

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I bought this keyboard about 3 years ago and it worked beautifully for more than a year. Then, sadly, I spilled water on it and had to get a new one. My second k800 was crap compared to the first. The back light would get stuck on for long periods running down the battery. The back light also wouldnt recognize my hand movements like my first one often making it useless until I actually press a key. I was HOPING that my second k800 was just a lemon and, foolishly, decided to jump in a buy a third. Mistake. Not only does it exhibit the same defects as my last k800 but the unifying software on this unit would get stuck updating and never recover, over and over again. I had to use my USB unifier from my 2nd k800 to get it to work right. Still contemplating return this until but one thing is certain, I will never buy another Logitech mouse or keyboard again.

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This is an otherwise great keyboard, with the exception of one issue. I bought one last year and the left SHIFT button came loose. I figured it was just defective, or one of my cats stepped on it and caught it with his claw, tearing it off, so I ordered another one. Ive had it 3 months and now the same left SHIFT key is not always reacting when I press it, causing me to miss punctuation and capital letters (thank goodness for spell check!). It seems like more than a coincidence that the same key would have issues on two different keyboards. About 6 months later the #9 key on the numeric keypad began missing keystrokes. It feels a little spongy and I have to press it a little harder than the others for it to connect. About a year later I bought another one ONLY because I wanted a wireless backlit keyboard and the only other one I could find (a different brand) is about $100.00. Id hoped that theyd fixed the issue by now. Well, within 6 months, some of the keys on this third one Ive bought have started missing unless I press them extra hard. Sorry, Logitech, this keyboard sucks. Other than that, it works great, keys are comfortable and have the right amount of spring tension. It can go a few weeks on a charge if I shut it off when Im not using it. It comes with rechargeable batteries, so to recharge I just plug in a USB cable and let it sit overnight. In a pinch you can just use regular batteries instead, but you need a screwdriver to open the battery compartment (the door doesnt just slide on and off). It can also be used while charging. You can also adjust the brightness of the backlights to get more life out of the batteries between charges.It even has status lights to tell you how much charge is left. The shortcut functions on the F-keys are nice too. I just returned a Logitech mouse because of the scroll wheel. Im really starting to lose faith in this once great brand.

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UPDATE a/o 1/18/17: I contacted their Facebook site and escalated my complaint. Yesterday we received a K750 keyboard which is designed for Macs and functions beautifully. 12/7/16: We are experiencing uncontrolled characters typed if the keyboard is moved, adjusted, or sometimes just touched!! It adds pluses (++++++++++++++++) indiscriminately and ruins the document, email, text or whatever were trying to write. We are constantly hitting the ESC key or DELETE - too stressful for words!! Their Tech Support solution is to send me another of the same model - even after I said I didnt want it and asked for a different, simpler model!!! And because I bought it over 30 days ago, I cant get a refund. We are not gamers so dont need the keyboard connected to multiple devices. We just need it to work reliably with our iMac. This purchase is a substantial loss when on a fixed income. But we need a reliable keyboard so going shopping now!

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UPDATE 6 August 31, 2018 - Purchased January 31, 2017 Sadly after buying 2 keyboards (one for home use and one for office) about a year and half of using, one of my keycap broke. Upon further research, I realized its a common issue in Logitech keys. While the rest of the experience is great, this just greatly saddens me that I have a defective key now that I had to resort back to using my laptops keyboard. Review - January 31, 2017 The keyboard is pretty good, my previous was the Logitech Illuminated Keyboard (9 Years) which is still my favourite despite having switched to this because my keycap hinge lock broke. Pros: - Battery Life is good - Easy pairing process - Works well with Logitech mouse combo using just 1 wireless receiver - Pretty enjoyable typing experience Cons: - Brightness Level does not save each time you turn the keyboard power off. - Unable to beat the typing experience of Logitech Illuminated Keyboard despite both having said Perfect Stroke experience Summary: While the Logitech Wireless Illuminated is a pretty awesome keyboard, I would have preferred if they made the original Logitech Illuminated keys into the Wireless version though I understand it may have been why I had to change mine after 9 years. I really wouldnt have mind the weight increase to get a wireless version.

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Ive just bought the third of these Ive bought THIS year, in 2017. Ive been using these keyboards for several years, Ive probably bought about 6 in total. Why am I such a sucker? Well, right out of the box, they are great wireless keyboards that are pleasant and efficient to type on, nice action with enough response to feel like youre typing but also quiet, full size keys, light up automatically when your hands approach the board, the little USB dongle (the "unifying receiver" -- not all Logitech devices have one, sadly) that simultaneously works with Logitech mice is a big plus for working wirelessly, or hooking up to a laptop. In fact, obviously I love this keyboard, I even wrote them a fan letter about it once. So why two stars? Because they are incredibly fragile. God forbid you ever laugh at a video while drinking your coffee. God forbid you ever have an ice cold drink that for a moment, allows a drop of condensation to drip over the keyboard. Greasy hands. An ill-directed sneeze. If you get sticky keys at all -- and you will -- do NOT for the love of all that is decent EVER attempt to lift a key to clean it. This thing is worse than the keyboards on most laptops. I guarantee you will break the key. It will come up oh-so-easily, just snap right out with almost no pressure at all -- and though it will seem that nothing is broken, you will never ever get that key back in. They are attached with a kind of plastic so flimsy and fragile it seems like they must be constructed from cobwebs -- and an engineering design that will force you to wonder, every time, what sophisticated system of robotics could have possibly put together this delicate jigsaw puzzle. Then the moment will pass, and you will realize that you are screwed again. They really should have a subscription service for these. And I would pay for it. If I could get an all-you-can-eat supply of these for a flat fee, it would be worth it, because currently, I havent had one that has lasted longer than six months. Im looking for alternatives, but meanwhile I just ordered another. I hope my last. At $60+ a pop, this is an addiction I cant afford. Logitech, if you are listening, this is a lousy business model. Please either make this sturdier, more resistant to everyday life, OR offer us discounted replacements. Ive been a loyal user, but theres a time when you realize that its time to take your broken heart and move on.

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Bought this keyboard Sept. of 2017 and used the hell out of it and only had to charge it like 4 times since then. I used it for gaming and everyday entertainment use. In short, I love this keyboard. However last week I splashed a little bit of ice tea on it and it quit working correctly. I immediately went to order another one and didnt even entertain the idea of looking for a different keyboard. One that might be a little more resistant for instance. Nope, love this keyboard. Plus it has the option to buy new rechargeable batteries making the keyboards life much longer. As soon as I get the new one, I begin taking off the single screw in the back that holds the flap that covers the batteries. I was going to finish off my old ones in the new keyboard and keep the new ones for when the old ones die out. When I get to unscrewing the new one, my jaw drops. I remove the flap and see...nothing. Just the back of the plastic frame. It seems now the newer models the batteries are non-replaceable. It seems Logitech has adopted Apples sleazy built for obsolescence business model. Now when the batteries quit holding a charge you will be forced to buy a whole other keyboard which is my estimation may be in 3 years. At 60 bucks and being able to replace the batteries at $12 a pair, this keyboard would have lasted 10 years easily. A great investment. Now that you can no longer replace the batteries, not so much. This is the first time Logitech has REALLY disappointed me.

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