Logitech G502 HERO High Performance Gaming Mouse

Let me start by saying that Ive used a lot of gaming mice, like, over 50 of them. The Logitech g502 was always a quality mouse and tons of people love the thing just based on the design and overall quality of the mouse; That being said, there are a few things to consider if youre thinking about getting this one in particular. The Pros of this mouse are fairly straightforward, and are as follows: - Comfortable shape for most right handed people, but should be more comfortable for people with medium to large size hands. - Good build quality which easily places it in the same category as other premium around this price point or even a bit higher. - Scroll wheel: this is one of my personal favorite features of the mouse. Allows infinite scroll to get through annoying EULA pages quicker and also quickly raise or lower volume on YouTube or other video streaming sites, but without sacrificing the much needed precision of the standard mouse wheel steps. Feels satisfying to use, but it is made of metal, which leads to a negative Ill be mentioning later on. - Sensor: The Logitech Hero sensor has been tested numerous times and found to be roughly on par with the PMW3360 series sensors (including the 3366 on the original g502) while being advantageous for usage in wireless mice due to the lessened draw of power which allows for a longer battery life. The Cons of this mouse make it hard to recommend to everyone, and are why I dont usually recommend it as a first choice. -Weight: My god. This thing is one of the heaviest mice Ive used for an extended period of time. I dont know exactly how much this weighs, but it feels pretty similar to the original, which I believe weighed in a little over 130 grams. Most gaming mice target a weight of 100g or LIGHTER, since lowering the weight of the mouse will make extended use easier and will allow for a greater degree of control. - Not a truly "safe" shape, this may or may not matter to you, but I felt that its worth mentioning. Obviously this is a mouse for right handed people, and it may not necessarily be a great fit for you if your hands are very small (I have very small hands and cannot reach the sniper button at all, but the mouse is still comfortable). I would say its a top tier mouse, but only if you can look past the weight. I would recommend that, as always, if you have the ability to do so, you should go to a local store and try some of the mice out to see which feels best to you, and make your decision after you have an idea what type of mouse shape you want. I wont recommend that you do or dont buy a product, so Ill leave it at that.

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The mouse specs are straight forward, and covered in the description of the product. However, as a side note, there was no noticeable performance increase with the hero sensor compared to their last generation. That was to be expected since Logitech already had phenomenal sensors so any difference is probably on the test results not human use. That being said, Ill just do a quick pro, con list. Pros: - Solid construction - good button placement - buttons are light, and crisp - Decent support software whether that is Logitech gaming software or the hub. - Comparable price to competitor mice with similar features. Cons: - Scroll wheel is not rubberized like the G900 and is very hard to grip. - There is no comfort groove in the right mouse button like there is with the left (preference) - Mouse is heavy, even without the weights. If you like to do flick shots or lift your mouse up you may feel fatigue over time compared to other Logitech mice that weigh around 75grams. - Edit: There is no support for forward and backward scroll wheel as buttons in their software per this review. Would be nice to have like Roccats swarm software. Conclusion: This is a well priced product. The sensor is incredible, comparable to other brands such as Roccat, Razer, and Steel Series (among others like Zowie). It is heavy, more for larger hands, and the scroll wheel could have been rubber for grip. Ill personally use this for MOBAS and RTS but it is far too heavy for dedicated fps like Overwatch and COD. Id personally recommend the Logitech G Pro/Pro Hero if you are an FPS player that needs fewer buttons.

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Update: The entire process took about 14 days, but I did receive a replacement mouse under the two-year warranty for the item. I am not sure what happened to my prior mouse; it could have been used as I didnt inspect it closely for fingerprint smudges or tampering. Make sure that you do your due diligence regarding that inspection. Ultimately, Logitech did the right thing and sent me a new mouse under the warranty program. Other than the failure of the prior G502 Mouse I had purchased, this mouse is the best I have used to this date. I hope it doesnt spontaneously burn out after the warranty period ends. This mouse was fantastic. The key word is: was. After owning this mouse for a total of two months, it is no longer fantastic. The mouse died on me without explanation. There is no conceivable reason for it having done so. It just suddenly connected and disconnected to my PC randomly before refusing to connect or power on ever again. I tried multiple USB ports. I tried everything. Other mouses work. This one does not work anymore. And, unfortunately, it died before I could return it. Here is a description of exactly what happened and my diagnostic attempts to correct the problem: "The mouse suddenly and inexplicably began intermittently turning on and off disconnecting and reconnecting from my PC. The lights on the mouse were erratic and not working properly. The mouse connected for a few minutes but the laser tracker was not functioning on the bottom of the mouse. It would not work. I tried all the USB ports. None worked for the mouse. I tried a new mouse. The new mouse worked perfectly fine in the same USB ports. The problem was with the G502 Hero mouse that suddenly died after I unplugged it the first time to try another port. It never turned on again and remained disconnected. Something short-circuited inside the mouse; it is a hardware issue." I will update this review should Logitech do the right thing and make good on their warranty.

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