City: US, New York
I had to return this. Did not hold a charge after charging for 24hrs. Only worked while plugged into the computer via lightning cable. As soon as unplugged, it would go dead. Also, it didnt come with a charging cable although the description says "The product ships with relevant accessories."
I’m no refurbishment expert, but when you refurbish a product I don’t think you’re supposed to also recycle the dirt…The delivery was quick and arrived early, the packaging was thoughtful, the lightening cord was a wonderful surprise bonus, the setup on my early 2011 MacBook Pro was easy, and at first glance the keyboard looked squeaky clean. However, a few minutes into using the keyboard for the first time, I noticed that a few keys weren’t working smoothly. I brought the keyboard closer to my face for inspection, and that’s when I noticed that the keyboard was FILTHY. Specifically, while the top of the keys look clean, in between the keys there’s an accumulation of dirt/gunk, glitter, and what looks like a short curly hair from a part of the human body that I will not mention. There’s also dirt, gunk and glitter between a crease at the bottom of the keyboard just below the area where the serial number is displayed. I also noticed a small chip on the keyboard, but that’s something I can live with. What I can’t live with is someone else’s filth and germs. It’s quite incomprehensible how anyone’s money can be taken in exchange for this literal filth. Again, I am no refurbishment expert, so perhaps Im just unable to comprehend the complex and scientific role that the recycled gunk and glitter plays in holding this "CERTIFIED Refurbished" keyboard together. But perhaps...swiping the keyboard with a q-tip swab and a bit of alcohol wont compromise the recycling process and will make for an equally useful product?
The thing I liked was it looked new. The thing I hated was half the keys dont work. Seriously. I cannot type the letter "L" using this keyboard, or the numeral "8". This isnt my first experience with Amazon "renewed" and "refurbished" products, I am ashamed to say, but it is sure to be my last. What are they thinking? Is there any such thing as quality control in the plants that crank out this crap? And if they do have quality control - and they must! these are refurbished products. for heavens sake - I am picturing a pack of part time high school boys (girls woudnt allow this nonsense) who get into Moms medical weed every night and smoke it on their way to work. Come on. THE KEYS on the KEYBOARD are non responsive!! This would work well with the refurbished MacBook Pro I bought a year ago, which still hasnt processed "Now is the time for all good men to come to the aid of...." the first an only sentence I ever typed on it. And wouldnt you know it? The return process on the website is down and I cant process my return.
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