Roger W. Smith
After long experience with this camera (and a couple of cheaper models of the COOLPIX), I have given up on it. I thought my problems with it were due to my lack of expertise in photography. I now see that the problem is the camera. My photos usually come out grainy and not sharply focused. Only in ideal outdoor light do I seem to be able to take good photos, occasionally. A dealer at a camera store in New York City explained to me what the problem is. This camera does not have a good processor. So it can not adjust focus well, especially, say, on a gray day, or where the lighting is poor. The zoom feature is great, but its of little use in the final analysis because of the focusing problem. My iPhone 7, which does not have zoom capability, takes photos that are a hundred percent clearer and sharper. I have given up on the COOLPIX. I just laid out $600 for a more expensive Sony camera which is said to take great photos. Nikon does have an 800 US help line. They are only available during business hours Monday through Fridays. They tried to be helpful, but the support people did not seem to know that much.