Canon PowerShot SX420 Digital Camera Black with 32GB SanDisk Memory Card

When I first received this camera, I wrote a review saying I loved it. The photos were super sharp, and the zoom was amazing. Its so easy to use. However, now, a few months after I received it, it suddenly broke. One day, I used it and everything was fine; the next day, for some reason, the zoom lens wouldnt retract and a message popped up telling me to "restart the camera." I had not dropped the camera. I kept it in the camera bag, and had no reason to think it had suffered any trauma. I tried multiple times to restart the camera, but it didnt help. I called Canon, and they suggested I send it to them. Instead, I found an authorized Canon dealership nearby. They saw the camera was still under warranty, and took it in for me to send it themselves to Canon. Today, I was informed that Canon will charge me $93.20 to repair the camera because, they say, the lens is not under warranty. The camera store told me that the lens is the most vulnerable part of the camera. Needless to say, I am very disappointed.

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At first I was thrilled with this camera because the wi-fi features worked right out of the box. This impressed me. I was quick to review and give it a high rating. I was too quick. Week after week I started to notice that the shutter speed was too darn slow. If a subject moves or twitches even the slightest bit, there is a blur. Canon support, to their credit, is quick to respond, but the suggestions they offer do not work. There is no setting that seems to impact the shutter speed (even the ISO setting.) It seems the shutter opens for almost a half to 3/4 of a second. The only pictures that come out decent are ones taken indoors with the flash. But using bright, available light or exterior bright light yields way too much motion blur. I bought this camera to show my daughter how a real camera compared to her phone camera. I lost that argument. Despite the high megapixel feature and big lens... the pictures are really poor. Grainy and blurry. They other problem is the camera cant focus when fully zoomed in. Maddening. Try to take a picture of a distant object and adjust thefocus while zoomed in; Blur.

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Return window closed September 5th - Lens error began September 9th. This is the second camera that has lasted less than a year due to lens retraction problems. Really sad because for its price range you can get some rally great shots with this one. I was hoping for something to take on hikes and trail rides - this it not it. Back to my old one Kodak.

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