Sarah Shah
- Comment
The stand that comes with the light is very flimsy and doesnt stand up to the weight of the light fixture. A few minutes after initial set up, the legs of the tripod began to slide out. The locking mechanism for the legs is made of very thin metal, so the set screw doesnt hold in place. The whole stand sways under the weight of the light fixture. The pressure foot and plastic housing the cell phone holder is thin and low quality. Returning. Update to the Update: The seller continues to email me (4 messages so far) asking me to remove this review and offering to pay me to remove this review. I have edited my review to remove my comment "dont waste your money" and speculation about how the durability of the cell phone holder. I also added "Seller continues to badger me to remove this review" to the headline. Update: About a week after my review, I received an email message from the seller offering to pay me to delete this review. The review is a true summary of my experience with the product, so I have left it in place. Below is the text from the message I received: "We accept your opinion with all our heart and we are very sorry that the products did not meet your requirements and caused some inconveniences to you. However, please understand that negative review is really really hurt to small businesses like us. Because it affects not only the product it corresponds to, but also the other products on sale in the store. And I also hope you can understand that what we want is to sell products that everyone can afford, rather than custom products that only belong to the rich.Therefore,its inevitable that people will have different feelings about its use. Of course, we are not saying that your review is wrong, but it actually could influence peoples judgment in some negative ways, which will be fatal to our sales. If you dont mind deleting your review, we are willing to refund you $40 in exchange for your understanding and forgiveness.Of course, you wont have to return the product. We are a very small business that depends on reviews from our dear customers,like you. Your help will be extremely important to us.Please kindly give us a chance to do better next time. After you delete the review, please advise us your Paypal email. We will refund to your Paypal account within 2-3 business days after you delete it. If you prefer amazon gift card, we can buy one for you and send you the secret key code as well. You can redeem it to your amazon account and use it to the purchase of all amazon product freely. Thank you so much for taking your precious time to read this. Please feel free to ask if you have any questions about this. Best regards and looking forward to your reply. Sincerely yours, Raney/Amazon Seller"