Gray M. Edwards Jr.
When I initially purchased the flash, I was thrilled. It arrived in a timely fashion, and worked great. Then one day I grabbed the flash and it wouldnt turn on. I had never even taken it outside. It stayed in the house and was used just a couple of times. I own 4 nikon oem flashes and just thought Id save on one that came with radio control. Either way, I contacred Godox directly, they requested a video and then when I sent it, they never got back to me. Nada. Nothing. Naturally, I assumed maybe somehow I missed their mail, and contacted them again. Nothing. Now, I dont want to be a jump the gun kind of guy so I waited a few weeks knowing people get busy and so forth. Still nothing. Now; that said, I own two sets of flash triggers also made by godox and to now, have had no problems. This flash however. Garbage. Do not buy it. For out the cash and buy an OEM if you can afford it, nothing worse than spending money on something that jist doesnt work, and customer service refuses to help you. Thank you for your mail and thank you for choosing to use our products. Please dont reverse their positive and negative poles。 please kindly provide us a video, so that we could know the problem more correctly Look forward to hearing from you soon Besr regards Godox service support I purchased a GODOX TT685N Flash in early November. I had the opportunity to use it twice and now it won’t power on at all. I have no idea why as it had never even left my home. I own several other Good products including the X1N 2.4G wireless flash triggers which I absolutely love, however; I have to say I am very disappointed in this product. As an avid photographer and customer who plans on using more of your products, I really hope you can help me. I have tried new batteries several times, and still have no explanation. I really look forward to hearing from someone soon. I contacted you about a month ago to inquire about a flash I purchased. I am curious if you have found a solution to my problem. I know it is an extremely technical issue, so I have been patient, but I have had no further contact after providing a video. I enjoy the value and quality of the other products I own from your company and would like to continue my patronage. I look forward to hearing from you soon. Thank you very much.